OPERATIONS SUPPORT TEAM (OST) MEMBER Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast ...
OPERATIONS SUPPORT TEAM (OST) MEMBER Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast ...
OPERATIONS SUPPORT TEAM (OST) MEMBER Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast ...
OPERATIONS SUPPORT TEAM (OST) MEMBER Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast ...
... savvy "change agent" responsible for leading, inspiring team, managing service contracts ... ground. The University of Alberta acknowledges that we are located on Treaty 6 territory, and ...
... savvy "change agent" responsible for leading, inspiring team, managing service contracts ... ground. The University of Alberta acknowledges that we are located on Treaty 6 territory, and ...
Ground Service Ramp Agent information
What is the difference between Ground Service Ramp Agent vs Baggage Handler?
| Aspect | Ground Service Ramp Agent | Baggage Handler |
|---|---|---|
| Credentials | High school diploma, safety training, sometimes certifications | High school diploma, safety training |
| Work Environment | Airport tarmac, aircraft, ground support areas | Airport baggage claim, tarmac, baggage handling areas |
| Employer & Industry | Airlines, ground service companies | Airlines, baggage handling companies |
| Job Responsibilities | Loading/unloading luggage, aircraft servicing, safety checks | Handling, sorting, and transporting baggage |
Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.
What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?
To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.
What are some common challenges Ground Service Ramp Agents face during peak travel seasons?
Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.
What are Ground Service Ramp Agents?
Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
What cities near Edmonton, AB are hiring for Ground Service Ramp Agent jobs? Cities near Edmonton, AB with the most Ground Service Ramp Agent job openings:
Full-time
Posted 27 days ago
Job description
OPERATIONS SUPPORT TEAM (OST) MEMBER
Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast-paced, team oriented, results driven environment and are committed to continuous improvement and growth, we encourage you to apply.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Providing exceptional customer service to our guests, clients and internal team members;
Maintain the cleanliness and tidiness of the Air Partners hangar space, and office space;
Assist clients with their luggage and belongings;
Cleaning and stocking aircraft (85% of the job);
Washing and detailing customer cars;
Adherence to corporate policies and standard operating procedures;
As directed by the senior leadership team, perform a variety of duties that will contribute to the overall guest experience.
RELATED QUALITIES AND ATTRIBUTES:
Attention to detail and ability to communicate effectively in high pressure situations;
Professional, polite and personable approach to dealing with clients, guests, and employees;
Ability to manage multiple priorities and deadlines effectively;- Schedule flexibility;
Self-motivated with a solutions-focused approach to challenges and opportunities;
Ability to work a variety of shifts to support our 24/7 operation;
Ability to maintain strict confidentiality;
Commitment to Safety, Customer Service, Teamwork and Continuous Improvement;
Previous aircraft towing or forklift experience; and
A Passion to make business fly!
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Legally able to live and work in Canada;
A valid class 5 drivers license (non GDL) is required, and reliable transportation to and from our offices;
A clean drivers abstract
Able to obtain a YEG RAIC pass;
Previous aviation experience considered an asset;
High School Diploma or GED; and
Available for day, evening and weekend shifts as required.
COMPENSATION AND BENEFITS:
At Air Partners we offer a wide range of benefits, such as an employee wellness plan, employee assistance program and comprehensive health benefits. We understand that our employees have commitments outside of work, and we strive to offer a flexible and accommodating work environment.
TO APPLY:
To apply for this position, please visit our careers website.
**Must be able to attend one week training in Calgary**
We thank all applicants however due to the volume of responses, only those selected for an interview will be contacted. Please note that this position does not lead to an Aircraft Maintenance Engineer or Pilot Position.