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Ground Service Ramp Agent Jobs in Calgary, AB (NOW HIRING)

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and ...

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and ...

General information Job Title P/T Ramp Agent YYC Date Tuesday, May 26, 2026 Entity Unifi Aviation Canada, Inc. State Alberta City Calgary Base Pay Rate: $ 19.38 Full/Part Time Part Time Exempt or Non ...

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... brand and ground handling services for many American Airlines Group flights. The company was ...

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... brand and ground handling services for many American Airlines Group flights. The company was ...

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... brand and ground handling services for many American Airlines Group flights. The company was ...

Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... ground transportation services, retail, food and beverage, sightseeing, tours, and travel products ...

... ground up. If you're ready to be a part of our team, we encourage you to apply. Overview: As a ... Help new homeowners get acquainted with their community and essential services. * Maintain ...

Ground Service Ramp Agent information

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What are some common challenges Ground Service Ramp Agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What are Ground Service Ramp Agents?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
What are popular job titles related to Ground Service Ramp Agent jobs in Calgary, AB? For Ground Service Ramp Agent jobs in Calgary, AB, the most frequently searched job titles are:
What cities near Calgary, AB are hiring for Ground Service Ramp Agent jobs? Cities near Calgary, AB with the most Ground Service Ramp Agent job openings:
Infographic showing various Ground Service Ramp Agent job openings in Calgary, AB as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.
Line Service Ramp Agent

Full-time

Posted 16 days ago


Million Air rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

38th of 52 rated aviation services


Job description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

  • Is the customer #1 with you?
  • Are you a positive, up-beat person?
  • Do you have an inner need to do things right in a timely fashion?
  • Do you insist on working safely and efficiently?
  • Are you known for your reliability and dependability?
  • Do you have a burning desire to be the best at what you do?
  • Are you excited to provide a level of customer service unrivaled by the competition?
  • Do you enjoy working outside?

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments.
Responsibilities and Duties

  1. Greet incoming and prepare departing aircraft
  2. Assist in aircraft movement, placement, and storage as a wing walker
  3. Fulfill pilot's service requests
  4. Van runs-passengers and pilots
  5. Monthly crew meetings

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies

  1. Customer focus-naturally outgoing/extroverted
  2. Communicate with customers and employees in person, on phone, and through radio communications
  3. Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
  4. Strong computer skills including Microsoft office products
  5. Basic mathematical knowledge
  6. Bi-linqual preferred

Reporting Relationship
This position reports to the Line Service Manager
Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

  1. Must be able to lift 50 pounds
  2. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
  3. Outside work in all types of weather conditions
  4. Position may requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladder

Position Type and Expected Hours of Work
This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications

  1. Customer service experience in the service industry preferred
  2. High School Diploma or equivalent
  3. Entry level position
  4. Ability to work evenings, weekends, and holidays
  5. Acceptable driving record
  6. Ability to pass a background check
  7. Zero tolerance drug free employer includes pre-employment and random screening

AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.


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