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Ground Service Ramp Agent Jobs in Sioux Falls, SD

Unifi

Airport Ramp Agent - FSD (PT)

Sioux Falls, SD · On-site

$15.50 - $19/hr

General information Job Title Airport Ramp Agent - FSD (PT) Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - FSD (PT)

Sioux Falls, SD · On-site

$15.50 - $20.75/hr

... and expertise in airline ground services. Our vision is to be the most respected company by ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Airport Customer Service Agent - FSD

Sioux Falls, SD · On-site

$15.50 - $20.75/hr

Airport Customer Service Agent - FSD Unifi Aviation, LLC is seeking individuals to join our growing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

T-Roc

Territory Field Lead

Sioux Falls, SD · On-site

You'll work on the ground with Agent store leaders and sync directly with regional and HQ directors ... Sales, marketing, training, or customer service experience (ideally, with third-party sellers or ...

T-Roc

Territory Field Lead

Sioux Falls, SD

You'll work on the ground with Agent store leaders and sync directly with regional and HQ directors ... Sales, marketing, training, or customer service experience (ideally, with third-party sellers or ...

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Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ground service ramp agent in Sioux Falls, SD is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.17 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What are popular job titles related to Ground Service Ramp Agent jobs in Sioux Falls, SD?

For Ground Service Ramp Agent jobs in Sioux Falls, SD, the most frequently searched job titles are:

What job categories do people searching Ground Service Ramp Agent jobs in Sioux Falls, SD look for?

The top searched job categories for Ground Service Ramp Agent jobs in Sioux Falls, SD are:

What cities near Sioux Falls, SD are hiring for Ground Service Ramp Agent jobs?

Cities near Sioux Falls, SD with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you
Infographic showing various Ground Service Ramp Agent job openings in Sioux Falls, SD as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,570 per year, or $16.6 per hour.

Ramp/Passenger Service Agent

Worldwide Flight Services

Sioux Falls, SD • On-site

$15.50/hr

Part-time

Medical

Re-posted 9 days ago

Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

52nd of 66 rated aviation services

Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The part-time Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport. Duties include loading and unloading baggage and cargo, marshaling aircraft, and operating ground support equipment. Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with airport regulations, and excellent customer service skills to ensure smooth and efficient airport operations.
Compensation: $15.50 Per Hour
Employment Status: Part-Time
Want to learn more clink the link Day in the Life of a Ramp Agent
Day in the life of a Passenger Service Agent
Responsibilities
  • Load and unload baggage and cargo from aircraft efficiently and safely
  • Marshal aircraft to and from gates using hand signals and communication equipment
  • Operate ground support equipment such as tugs, belt loaders, and forklifts
  • Conduct pre- and post-flight safety inspections of equipment and ramp areas
  • Coordinate with flight crews, ground control, and team members for smooth operations
  • Fill aircraft water tanks and ensure proper servicing levels
  • Handle baggage claims and transfers, ensuring accurate delivery to connecting flights
  • Maintain cleanliness and organization of the ramp area, adhering to safety protocols
  • Complete required flight paperwork, including weight and balance reports
  • Assist with emergency situations, such as equipment failures or medical incidents
  • Work in various weather conditions, including extreme heat, cold, and rain
  • Follow all airport safety and security regulations and report any safety hazards
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.

Minimum Requirements
  • High school diploma or GED equivalent
  • Must hold and maintain a valid driver's license
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Familiarity with airport regulations and procedures
  • Ability to pass background checks and comply with airport security requirements
  • Ability to fluently speak, read, and write the English language

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced, high-pressure environment
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilities

Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Flight benefits!! Paid training.
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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