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Ground Service Ramp Agent Jobs in New York (NOW HIRING)

Airport Ramp Agent - HPN Westchester County Airport (HPN) | West Harrison, NY Full-Time | Non ... Operate ground service equipment, including belt loaders, baggage tugs, GPUs, and deicing equipment.

Airport Ramp Agent - HPN Westchester County Airport (HPN) | West Harrison, NY Full-Time | Non ... Operate ground service equipment, including belt loaders, baggage tugs, GPUs, and deicing equipment.

American Airlines Ramp Agent

Kearny, NJ · On-site

$16.25 - $19.75/hr

Bring your energy to the role of American Airlines Ramp Agent to perform responsibilities as a Ramp Agent. Deliver outstanding service to customers and colleagues. Work with your team to maintain ...

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DEICING AGENT - JOB DUTIES: * Perform deicing services on commercial aircraft. * Inspect aircraft ... Use headset/radio for communication with ground and flight crews. * Follow all safety procedures ...

American Airlines Ramp Agent

Yonkers, NY · On-site

$16 - $19.75/hr

Bring your energy to the role of American Airlines Ramp Agent to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a ...

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... ground handling services for many American Airlines Group flights. Employment Type: FULL_TIME

Full-Time Ramp Agent

NY · On-site

$21.25/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... ground handling services for many American Airlines Group flights.

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Ground Service Ramp Agent information

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What cities in New York are hiring for Ground Service Ramp Agent jobs?

Cities in New York with the most Ground Service Ramp Agent job openings:

Airport Ramp Agent - HPN

White Plains, NY • On-site

Avports LLC
Aviation • 51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Avports rating

5.6

Company rating: 5.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

17th of 19 rated airports


Job description

Airport Ramp Agent - HPN

Westchester County Airport (HPN) | West Harrison, NY 

Full-Time | Non-Exempt | Shift Work Required

Join the Team That Keeps Aircraft Moving!

Looking for a career in aviation? Join Avports as an Airport Ramp Agent and become part of the team responsible for the safe and efficient movement of aircraft, passengers, and baggage at Westchester County Airport (HPN). In this active, outdoor role, you'll work around commercial aircraft, operate specialized equipment, and play a critical role in ensuring flights depart safely and on time. 

No two days are the same. If you enjoy working outdoors, thrive in a fast-paced environment, and take pride in being part of a team, we'd like to hear from you.

Why Join Avports?

Founded in 1927 as a division of Pan American World Airways, Avports is a leading airport management, operations, and development company serving airports throughout the United States and the Caribbean.

Today, Avports employs more than 650 team members across a diverse portfolio of commercial service airports, general aviation airports, passenger terminals, heliports, joint-use facilities, NASA facilities, and spaceports.

At Westchester County Airport (HPN), you'll join a team dedicated to delivering safe, reliable airport operations while supporting one of the region's busiest aviation gateways. https://airport.westchestercountyny.gov/general-information/overview

  • Earn $21.90 per hour plus premium and holiday pay
  • Variable shift schedules 
  • Hands-on work around commercial aircraft
  • Paid training provided
  • No aviation experience required for many candidates
  • Career advancement opportunities into:
    • Senior Ramp Agent
    • Ramp Supervisor
    • Airport Operations
    • Airline Operations
    • Airfield Operations
  • Work in a fast-paced airport environment where every day is different!

What You'll Do

  • Load and unload passenger baggage and cargo.
  • Marshal arriving and departing aircraft.
  • Assist with aircraft pushbacks, wing walking, chocking, and securing aircraft.
  • Operate ground service equipment, including belt loaders, baggage tugs, GPUs, and deicing equipment.
  • Conduct Foreign Object Debris (FOD) inspections and maintain safe ramp conditions.
  • Perform aircraft servicing, including water and lavatory services.
  • Prepare and restock aircraft cabins.
  • Assist passengers requiring aisle-chair support.
  • Prepare gates and ramp equipment for arriving and departing aircraft.
  • Maintain compliance with all safety, security, and operational procedures.
  • Support the team in achieving safe, on-time departures. 

What We're Looking For

Required Qualifications

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Valid U.S. driver's license.
  • Ability to obtain and maintain required airport credentials and security clearances.
  • Ability to read, write, and communicate effectively in English.
  • Ability to work effectively as part of a team.

Preferred Qualifications

  • Previous customer service experience.
  • Previous ramp, aviation, transportation, logistics, or airport operations experience.
  • Experience working around aircraft or operating ground service equipment.
  • Strong communication and customer service skills. 

Schedule

This position supports airport operations 24/7 and requires flexibility to work:

  • Days, evenings, overnights
  • Weekends and holidays
  • Overtime as operationally required 

Work Environment

This is an active outdoor position working on airport ramps and aircraft service areas.

You must be able to:

  • Work in all weather conditions, including heat, cold, rain, snow, and wind.
  • Stand and walk for extended periods.
  • Bend, kneel, stoop, and lift 50+ pounds.
  • Safely work around aircraft, vehicles, and heavy equipment.
  • Wear required personal protective equipment. 

Benefits

Eligible employees may participate in:

  • Medical, Dental, and Vision Plans
  • Health Savings Accounts and Flexible Spending Accounts
  • Disability Insurance
  • Life and AD&D Insurance
  • Supplemental Insurance Plans
  • 401(k) Retirement Savings Plan
  • Paid Vacation, Sick Time, and Holidays
  • Training and Career Development Opportunities
  • Premium Pay for qualifying shifts
  • Holiday Premium Pay
  • Uniforms and required safety equipment provided

Collective Bargaining Agreement

Applies to all team members, including those represented by a labor union or bargaining unit. If any part conflicts with a collective bargaining agreement (CBA), the CBA will take precedence.

Reasonable Accommodation

Avports complies with the Americans with Disabilities Act (ADA), as amended, and all applicable federal, state, and local laws. Reasonable accommodation will be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position unless doing so would create an undue hardship. 

Equal Employment Opportunity

Avports is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. We provide reasonable accommodation to qualified individuals with disabilities and encourage all qualified candidates to apply. 

This posting is not intended to describe every job duty or responsibility. Duties and responsibilities may be modified at any time, with or without notice.


Full-time positions available with stable, year-round employment
Weekend and holiday availability required
Available Shifts
• A - Shift: 5:00 AM - 3:00 PM
• B - Shift: 2:30 PM - 12:30 AM
• C - Shift: 10:00 PM - 8:00 AM

What Avports employees say

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