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Ground Service Agent Jobs (NOW HIRING)

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Operate ground service equipment. Marshal aircraft to and from gates. Provide proper handling of ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Operate ground service equipment. Marshal aircraft to and from gates. Provide proper handling of ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Operate ground service equipment. * Marshal aircraft to and from gates. * Provide proper handling ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Operate ground service equipment. Marshal aircraft to and from gates. Provide proper handling of ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

... of ground service equipment (GSE), meet arriving flights, service departing flights, assist ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Operate ground service equipment. Marshal aircraft to and from gates. Provide proper handling of ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

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How much do ground service agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for ground service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ground Service Agent, and why are they important?

To thrive as a Ground Service Agent, you need strong organizational skills, basic mechanical aptitude, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, with some employers preferring candidates who hold relevant certifications like OSHA or IATA Dangerous Goods training. Outstanding teamwork, attention to detail, and effective communication help agents excel in fast-paced, safety-sensitive environments. These skills ensure efficient ground operations, passenger satisfaction, and strict adherence to airline and airport safety standards.

What are some common challenges Ground Service Agents face during peak travel seasons?

During peak travel seasons, Ground Service Agents often experience increased workloads due to higher passenger volumes and tighter flight schedules. This can lead to time pressure for tasks like baggage handling, aircraft marshaling, and coordinating with flight crews. Maintaining clear communication and teamwork is essential to ensure safety and efficiency. Adapting to rapidly changing situations, such as delays or last-minute gate changes, is also a critical part of the role.

What are Ground Service Agents?

Ground Service Agents are airport employees responsible for handling various tasks related to aircraft and passenger services on the ground. Their duties often include loading and unloading baggage, guiding aircraft to and from gates, operating ground support equipment, and assisting with passenger boarding and deplaning. They play a crucial role in ensuring flights operate safely and efficiently by maintaining tight schedules and adhering to safety regulations. Ground Service Agents also interact with passengers, providing assistance and information as needed. This job requires good communication skills, physical stamina, and the ability to work in various weather conditions.

What is the difference between Ground Service Agent vs Baggage Handler?

AspectGround Service AgentBaggage Handler
CredentialsHigh school diploma; sometimes certifications in safety or customer serviceHigh school diploma; often safety training
Work EnvironmentAirport tarmac, passenger terminals, customer service areasAirport tarmac, baggage claim areas
Employer & IndustryAirlines, ground handling companiesAirlines, baggage handling companies
Job RoleAssists passengers, handles check-in, provides customer service, manages luggageLoads, unloads, and transports baggage within airport facilities

While both roles operate within airports and involve handling luggage, Ground Service Agents have broader responsibilities including passenger assistance and check-in duties, whereas Baggage Handlers focus primarily on managing luggage movement. Both roles require safety training and are essential for smooth airport operations.

More about Ground Service Agent jobs
What cities are hiring for Ground Service Agent jobs? Cities with the most Ground Service Agent job openings:
Who are the top companies hiring for Ground Service Agent jobs? The top employers for Ground Service Agent jobs are:
What states have the most Ground Service Agent jobs? States with the most job openings for Ground Service Agent jobs include:
Infographic showing various Ground Service Agent job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 77% Full Time, 8% Part Time, 7% Temporary, 2% Contract, and 3% Nights. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.
Agent, Ramp Service

$15/hr

Part-time

PTO

Posted 9 days ago


Trego-Dugan Aviation rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

28th of 52 rated aviation services


Job description

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.


  • Starting wage $15.00 per hour
  • Flight Benefits
  • Paid Time Off
  • Must have a valid driver's license
  • Must pass a 10-year background check and pre-employment drug test
  • Available to work nights, weekends, and holidays
  • Must be able to complete required training.
  • Part-Time

Ramp Service Agents:

The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft, marshalling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties.


Essential Duties and Responsibilities:

  • Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities.
  • Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
  • Load and unload baggage, luggage, and comail.
  • Operate ground equipment, including tugs and belt loaders.
  • Marshal aircraft to and from gates.
  • Provide proper handling of baggage requiring special care.
  • Service aircraft lavatories.
  • Perform aircraft interior cleaning.
  • Responsible for aircraft security searches and commissary security searches.
  • Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly.
  • Follow safety regulations, which include the proper use of ground equipment and wearing proper safety items.
  • Able to communicate using a two-way radio.
  • Must be at least 18 years old.
  • Able to read and write English


Physical Demands: You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.


Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Attend and complete paid training.


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