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Grange Insurance Jobs (NOW HIRING)

Customer Serv Rep 1

Seattle, WA ยท On-site

$17.87 - $27.38/hr

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states ...

Customer Serv Rep 1

Seattle, WA ยท On-site

$17.87 - $27.38/hr

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states ...

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Grange Insurance information

See salary details

$25.5K

$65.7K

$83.5K

How much do grange insurance jobs pay per year?

As of Jul 10, 2026, the average yearly pay for grange insurance in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is Grange Insurance and what services does it provide?

Grange Insurance is a mutual insurance company that offers a range of insurance products and services, including auto, home, life, and business insurance. Founded in 1935, it operates primarily through a network of independent agents in several states across the Midwest and Southeast United States. Grange Insurance is known for its personalized customer service and tailored insurance solutions to meet the needs of individuals, families, and businesses. The company also provides online tools for policy management and claims processing, making it easier for customers to handle their insurance needs.

What are some common challenges faced by insurance professionals at Grange Insurance, and how can new hires best prepare for them?

Insurance professionals at Grange Insurance often encounter challenges such as adapting to evolving regulatory requirements, staying current with new insurance products, and delivering high-quality customer service in a fast-paced environment. New hires can best prepare by staying proactive in their industry knowledge, actively participating in ongoing training programs, and developing strong communication skills to effectively address client needs. Collaboration with team members and leveraging mentorship opportunities can also help ease the transition and contribute to professional growth within the organization.

What are the key skills and qualifications needed to thrive as an Insurance Agent at Grange Insurance, and why are they important?

To thrive as an Insurance Agent at Grange Insurance, you need a strong understanding of insurance products, risk assessment, and typically a state insurance license. Familiarity with customer relationship management (CRM) software, quoting systems, and underwriting tools is important. Excellent communication, active listening, and relationship-building skills help agents connect with clients and address their needs effectively. These competencies ensure agents can provide tailored coverage solutions, retain clients, and meet sales targets in a competitive industry.

What is the difference between Grange Insurance vs State Farm Insurance Agent?

AspectGrange InsuranceState Farm Insurance Agent
CredentialsInsurance license, possibly some industry certificationsInsurance license, industry certifications
Work EnvironmentOffice-based, customer service, sales, claims handlingOffice-based, customer service, sales, claims handling
Employer & IndustryRegional insurer, specializing in auto, home, and farm insuranceLarge national insurer, offering auto, home, life, and health insurance

Both Grange Insurance and State Farm Insurance Agents require similar credentials and operate in comparable work environments. However, Grange tends to focus more on regional coverage and specialized policies, while State Farm offers a broader range of insurance products nationwide. Your choice may depend on the specific coverage options and customer service experience you seek.

More about Grange Insurance jobs
What cities are hiring for Grange Insurance jobs? Cities with the most Grange Insurance job openings:
What states have the most Grange Insurance jobs? States with the most job openings for Grange Insurance jobs include:
Customer Serv Rep 1

Customer Serv Rep 1

Grange Insurance Association

Seattle, WA โ€ข On-site

$17.87 - $27.38/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring!
This is a hybrid position, requiring 2 days in the Seattle office.
Position Overview:
Customer Service Representatives (CSR) receive, investigate, and respond to all customer inquiries regarding billing, products, coverage, filing claims and complaints from policyholders and agents. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth, and retention of business.
Key Responsibilities:

  • Provide frontline support by promptly answering calls and emails regarding policies, claims, coverage issues, complaints, and general inquiries
  • Research billing accounts for discrepancies, assist with payments, and process billing transactions
  • Accurately set up new claims according to department criteria and process billing breakdowns for agents and policyholders.
  • Utilize reference materials and systems to provide accurate and efficient information. Prioritize and process incoming tasks and transactions.
  • Collaborate with internal departments to resolve customer issues and complete work
  • Complete licensing and continuing education requirements. Assist with projects, special assignments, and other duties as assigned.
Qualifications:
REQUIRED:
  • High school diploma or equivalent, and a minimum of one year of customer service experience, preferably in high volume call setting.
  • Ability to understand priorities and plan accordingly; organize and manage multiple tasks to meet deadlines.
  • Strong customer service orientation to support internal and external customers.
  • Strong self-motivation to work independently while working well with and coordinating with team members.
  • Takes pride in their work and value their efforts to help customers, team, and company providing exceptional customer experience.
  • Excellent verbal and written skills for effective communication.
  • Proficient PC skills including Microsoft Office suite, with the ability to learn new software.
  • Ability to enter data quickly with a high level of accuracy and strong attention to detail.
  • Ability to deal with confidential information and issues using discretion and judgement.
PREFERRED:
  • Working towards obtaining P&C agents license, insurance designation, or other higher learning within the field of insurance.
Comprehensive Benefits:
  • Pay Range: $17.87 to $27.38
  • Flexible hybrid work schedule (2 days per week in Seattle office required)
  • Medical, Dental, and Vision plans
  • 401(k) plan with up to 5% match
  • Employer sponsored LTD, life insurance, and AD&D
  • Discretionary profit sharing and bonuses
  • Fully subsidized ORCA card and/or free parking for Seattle employees
  • Education Reimbursement
  • On-Site Fitness Center
  • Opportunities for career growth and advancement within the organization.
  • A supportive and collaborative work environment.
  • Ongoing training and professional development opportunities.

How to Apply:
If you are passionate about helping people, and are ready to join a dynamic team, we encourage you to apply.
Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply.
Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences.