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Government Technical Writer Jobs in Indiana (NOW HIRING)

Motorola

$90K - $110K/yr

Deep knowledge of relational database query writing, optimization, and SQL Server indexing This ... Must be able to obtain background clearance as required by government customers * Legal ...

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Government Technical Writer information

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$13

$37

$62

How much do government technical writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for government technical writer in Indiana is $37.06, according to ZipRecruiter salary data. Most workers in this role earn between $27.45 and $44.86 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a government technical writer?

As a Government Technical Writer, your typical day involves gathering and synthesizing information from subject matter experts, drafting and editing technical documentation such as policy manuals, procedural guides, or regulatory materials, and ensuring documents meet federal standards and compliance requirements. You may also coordinate reviews, incorporate feedback from multiple stakeholders, and manage version control throughout the document life cycle. The role often includes collaborating closely with project managers, legal advisors, and technical professionals to guarantee accuracy and clarity. This combination of responsibilities offers a dynamic and intellectually engaging environment for those who excel at communication and organization.

What are the key skills and qualifications needed to thrive as a government technical writer?

To thrive as a Government Technical Writer, you need exceptional writing, editing, and document management skills, typically supported by a bachelor's degree in English, communications, or a technical field. Proficiency with tools such as Microsoft Office Suite, content management systems, and specialized software like Adobe FrameMaker or compliance tracking platforms is expected, and familiarity with government standards (e.g., Federal Plain Language Guidelines) is often required. Attention to detail, organizational ability, and strong interpersonal communication enable effective collaboration with subject matter experts and stakeholders. These skills ensure clear, accurate, and compliant documentation that meets the stringent needs of government agencies.

What is a government technical writer?

A Government Technical Writer creates, edits, and organizes technical documents for government agencies or contractors. These documents include reports, manuals, proposals, and regulations, ensuring they meet legal, compliance, and industry standards. They collaborate with subject matter experts to translate complex information into clear, accessible content. Strong writing, research, and attention to detail are essential for this role.

What are the most commonly searched types of Government Technical Writer jobs in Indiana? The most popular types of Government Technical Writer jobs in Indiana are:
What are popular job titles related to Government Technical Writer jobs in Indiana? For Government Technical Writer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Government Technical Writer jobs in Indiana look for? The top searched job categories for Government Technical Writer jobs in Indiana are:
Government Technical Writer jobs near you
Infographic showing various Government Technical Writer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $77,077 per year, or $37.1 per hour.

Technical Support Engineer - Sales Cloud

Salesforce, Inc.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

111th of 243 rated software companies

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

These roles have Government restrictions:Must be a Sole U.S. Citizen (Non-dual citizen with any other country) operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Through our #1 CRM platform, Customer 360, we help organizations across every industry transform how they connect with customers and operate their businesses. This role is designed for individuals who are highly motivated, self-directed, and passionate about solving complex technical challenges while delivering exceptional customer experiences. As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value through the platform.

You will serve as a trusted technical partner to customers by providing expert troubleshooting, guidance, and best practices throughout their use of the Salesforce platform. This role blends deep technical problem-solving, proactive support, and customer-focused guidance to help customers resolve issues efficiently and maximize the value of their Salesforce solutions. The Global Support environment is highly customer-focused and fast-paced, operating globally to provide 24/7 technical support across the Salesforce platform.

Duties & Responsibilities

  • Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution.

  • Diagnose and resolve complex technical issues related to Salesforce platform products, including Sales Cloud.

  • Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary.

  • Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions.

  • Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value.

  • Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods.

  • Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical support environment.

  • Develop and maintain deep technical expertise in Salesforce platform functionality and related technologies.

  • Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality.

  • Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community.

  • Mentor team members through collaborative troubleshooting frameworks such as the Swarming model.

  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders.

Required Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience.

  • 2+ years of experience in technical support, software engineering, or related customer-facing technical roles.

  • Experience troubleshooting software applications and debugging code, including Java-based applications.

  • Strong understanding of database concepts, data management, and SQL.

  • Experience explaining complex technical concepts to non-technical audiences.

  • Excellent written and verbal communication skills.

  • Strong analytical and problem-solving skills in fast-paced technical environments.

  • Customer-focused mindset with ability to build consultative relationships with stakeholders.

  • Ability to prioritize multiple tasks and manage competing customer issues effectively.

  • Familiarity with Sales Cloud, Service Cloud, Data Cloud, or Agentforce technologies.

  • Experience with web technologies including HTML, JavaScript, CSS, LWC, or APEX.

  • Must be a Sole U.S. Citizen (Non-dual)

  • Professional proficiency in spoken and written English is required

Preferred Qualifications

  • Portuguese and Spanish language proficiency highly preferred.

  • Experience working within the Salesforce platform architecture.

  • Salesforce certifications such as Salesforce Administrator (ADMIN201) or similar.

  • Experience with AI/LLM technologies, conversational AI, or AI orchestration frameworks.

  • Prior experience in customer-facing roles such as Technical Support, Solutions Engineering, Customer Success Engineering, or Professional Services.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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