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Google Chat Support Jobs in Ohio (NOW HIRING)

Further

Senior Client Services Lead

Cleveland, OH · Hybrid

If this sounds exciting to you, let's chat! Senior Client Services Lead We're hiring a client ... Exposure to cloud ecosystems (Adobe, Google Cloud, etc.) * Experience partnering with engineering ...

Oshi Health

GI- Nurse Practitioner

Columbus, OH · Remote

... and chat messaging * Collaborate with a multidisciplinary team (GI physicians, dietitians ... Cross-licensure support and reimbursement opportunities * Life Concierge: Dedicated personal ...

FoxHire

EOR Operations Specialist

Canton, OH · On-site +1

Experience in database applications, Google suite, Microsoft Word, and Excel. * Extremely detail ... sufficient to support phone, chat, and email-based work. * If you require a reasonable ...

Team Recovery Ohio LLC

Clinical Therapist

Toledo, OH · On-site

$53K - $71K/yr

Knowledge of Google (Gmail and Chat, Drive, Meet, Calendar, Docs, Sheets, Slides, and Forms ... Knowledge of community health resources that support life improvement in physical, emotional ...

Indeed Flex

Onsite Supervisor

Columbus, OH · On-site

$25/hr

... including Google Workplace, Slack, Salesforce, Excel, Shared Drives, Notion, Monday.com ... technical support to a diverse audience via email, chat, and phone channels * Demonstrated ...

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All JobsGoogle Chat Support JobsGoogle Chat Support Jobs in Ohio

Google Chat Support information

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How much do google chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for google chat support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are the most commonly searched types of Google Chat Support jobs in Ohio?

The most popular types of Google Chat Support jobs in Ohio are:

What are popular job titles related to Google Chat Support jobs in Ohio?

For Google Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Ohio look for?

The top searched job categories for Google Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Google Chat Support jobs?

Cities in Ohio with the most Google Chat Support job openings:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $51,508 per year, or $24.8 per hour.

Senior Client Services Lead

Further

Cleveland, OH • Hybrid

Full-time

Re-posted 3 hours ago

Job description

WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat!

Senior Client Services Lead

We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable outcomes, shaping multi-quarter transformation roadmaps across data, cloud, and AI, and coaching account teams to consistently deliver (and prove) business impact. You bring executive presence, a consulting mindset, and a track record of driving multi-million-dollar YoY growth by building trusted relationships, identifying high-impact use cases, and operationalizing value realization.

What experience should you have:

  • 10–15+ years managing enterprise client relationships in consulting, professional services, or technology/data services, with direct ownership of account revenue and growth targets (not just relationship management)
  • Demonstrated track record growing a $2M+ portfolio at 20%+ YoY, including leading renewal and expansion negotiations
  • Experience owning executive relationships at VP/SVP/C-suite level — including running Executive Business Reviews you set the agenda for, not just attend
  • Commercial fluency: deal structuring, margin/pricing tradeoffs, and revenue forecasting you're accountable for
  • Enough fluency in AI and data concepts to hold a credible strategic conversation with a client's CDO or VP Analytics without a technical lead in the room

Nice-to-have

  • Experience building account plans tied to NRR/expansion (not just satisfaction scores)
  • Exposure to cloud ecosystems (Adobe, Google Cloud, etc.)
  • Experience partnering with engineering/solution teams on adoption, not just technical delivery

What you'll be doing in this role:

  • Own the commercial health, growth, and executive relationships for a portfolio of enterprise accounts
  • Run QBRs/EBRs that prove financial ROI, not just adoption — quantify value in terms a CFO cares about
  • Identify and close expansion opportunities independently, without waiting for GTM to prompt it
  • Coach and hold accountable the CS/PM/delivery talent supporting your accounts

What you'll need to accomplish in your first year:

  • Own $2–3M account portfolio and grow it by 20%, including leading at least one renewal negotiation independently
  • Deliver Executive Business Reviews that quantify ROI
  • Build a 12-month account growth plan for each account in your portfolio, tied to the client's fiscal year budget and goals

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

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