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Google Chat Support Jobs in Ohio (NOW HIRING)

MonArk ABA

Information Technology Coordinator

Findlay, OH · On-site

$22 - $25/hr

In addition, the IT Specialist must be highly proficient with Google Workspace tools (Gmail, Google Drive, Google Chat, etc.) and capable of supporting a multi-site organization with both on-site and ...

New

Nexora Talent

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Further

Senior AI Engineer

Cleveland, OH · On-site +1

$101K - $139K/yr

If this sounds exciting to you, let's chat! SENIOR AI ENGINEER We are hiring a Senior AI Engineer ... Any Google Cloud Professional Certification What you'll be doing in this role: * Lead the ...

Further

Senior AI Engineer

Cleveland, OH · On-site

$101K - $139K/yr

If this sounds exciting to you, let's chat! SENIOR AI ENGINEER We are hiring a Senior AI Engineer ... Any Google Cloud Professional Certification What you'll be doing in this role: * Lead the ...

Further

Cloud Application Engineer

Cleveland, OH · Hybrid

If this sounds exciting to you, let's chat! CLOUD APPLICATION ENGINEER What experience should you ... Knowledge of Google Cloud Platform, specifically Load Balancing and web architecture. * Experience ...

Bjak

$90 - $130/hr

Integrate AI-powered features (chat, vision, voice, recommendations) via backend APIs. * Design UX ... Implement analytics, logging, and feedback capture to support AI evaluation and iteration.

Float Health

Intake Specialist

Cleveland, OH · On-site +1

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Canton, OH · On-site +1

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Cleveland, OH · Remote

$17.25 - $23/hr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Canton, OH · Remote

$16.50 - $22.25/hr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

United States Digital Space LLC

$75 - $104/hr

Integrate AI-powered features (chat, vision, voice, recommendations) via backend APIs. * Design UX ... Implement analytics, logging, and feedback capture to support AI evaluation and iteration.

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How much do google chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for google chat support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are the most commonly searched types of Google Chat Support jobs in Ohio?

The most popular types of Google Chat Support jobs in Ohio are:

What are popular job titles related to Google Chat Support jobs in Ohio?

For Google Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Ohio look for?

The top searched job categories for Google Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Google Chat Support jobs?

Cities in Ohio with the most Google Chat Support job openings:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $51,508 per year, or $24.8 per hour.

Information Technology Coordinator

MonArk ABA

Findlay, OH • On-site

$22 - $25/hr

Part-time

Posted 2 days ago

New

MonArk ABA Therapy rating

3.2

Company rating: 3.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Position Summary:

MonArk ABA Therapy is seeking a knowledgeable and solutions-driven IT Coordinator to support our growing network of clinics across Northwest Ohio. This role will play a key part in maintaining a secure, efficient, and user-friendly technology environment, with a strong emphasis on HIPAA compliance and end-user support.

The ideal candidate will have expertise with Mac platforms, including macOS system configuration, troubleshooting, and integration. In addition, the IT Specialist must be highly proficient with Google Workspace tools (Gmail, Google Drive, Google Chat, etc.) and capable of supporting a multi-site organization with both on-site and remote troubleshooting needs.

This role requires a hands-on, proactive problem-solver who can effectively balance day-to-day technical support with strategic infrastructure improvements and vendor coordination.


Key Responsibilities:

  • Help Desk & Troubleshooting

    • Serve as the primary point of contact for internal IT issues across all MonArk clinics.

    • Resolve hardware, software, connectivity, and printing issues in a timely manner.

    • Develop and implement an IT ticketing system to prioritize and track support needs.

  • Technology Setup & Maintenance

    • Set up and configure new laptops, tablets, printers, routers, and other devices.

    • Support staff onboarding by ensuring all required tech is configured and accessible.

    • Maintain and update device inventory, including asset tracking and lifecycle planning.

  • Network & Infrastructure

    • Manage clinic Wi-Fi networks and troubleshoot connectivity issues.

    • Coordinate internet service setups and upgrades for new or expanding locations.

    • Collaborate with external security providers on access control, cameras, and system functionality.

  • Vendor Management

    • Work with third-party vendors for security systems, internet service providers, and IT consultants.

    • Assist in evaluating new technology tools or services that support company growth.

  • Travel

    • Periodically visit MonArk clinics (Findlay, Ottawa, Van Wert, Lima, Upper Sandusky, Defiance, and others as added) for on-site tech support and installations.

    • Mileage reimbursement provided for approved travel.

Qualifications:

  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred (or equivalent experience).

  • 2+ years of IT support experience, preferably in a multi-site environment.

  • Strong working knowledge of:

    • Mac OS, Office 365, Google Workspace, and general Microsoft applications

    • Network setup and maintenance (Wi-Fi routers, modems, firewalls)

    • Printers, scanners, and other peripheral hardware

  • Experience supporting HIPAA-compliant systems or working in a healthcare setting is strongly preferred.

  • Excellent problem-solving, communication, and organizational skills.

  • Must have a valid driver’s license and reliable transportation.

What We Offer:

  • Competitive salary and benefits

  • Mileage reimbursement for off-site support

  • A collaborative, mission-driven environment with room for professional growth

  • The opportunity to help scale technology infrastructure at a rapidly growing behavioral health company

What MonArk ABA Therapy employees say

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