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Goodwill Retail Store Jobs in Washington (NOW HIRING)

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Goodwill Retail Store information

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$13

$25

$40

How much do goodwill retail store jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for goodwill retail store in Washington is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.24 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
What are popular job titles related to Goodwill Retail Store jobs in Washington? For Goodwill Retail Store jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Goodwill Retail Store jobs in Washington look for? The top searched job categories for Goodwill Retail Store jobs in Washington are:
Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Washington as of August 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $53,882 per year, or $25.9 per hour.

Retail Team Leader Dulles

Goodwill of Greater Washington

Sterling, VA • On-site

$18/hr

Full-time

Medical, PTO

Re-posted 8 hours ago

Job description

Overview
Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.
Responsibilities
Essential Competencies:
• Directing Others
• Motivating Others
• Customer Focus
• Process Management
• Functional/Technical Skills
Essential Duties and Responsibilities:
1. Assists the store manager with the overall operation of the retail store.
2. Assists the store manager in the compliance and enforcement of company policy and standards.
3. Assists in performing daily administrative/clerical functions of store operations and cash transactions.
4. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
5. Maintains the general appearance of store and premises according to Goodwill standards.
6. Assists to ensure the enforcement of store safety and security procedures.
7. Assists in settling customer complaints.
8. Provides input for associate interviews and performance evaluations.
Other Duties and Responsibilities:
1. Makes bank deposits.
2. Opens and closes the store as necessary.
3. Assists in the supervision and training of retail associates.
4. Assists during the interviews and instructs workers in such a manner as to develop their full working potential.
5. Assists with maintain proper staffing levels.
6. Assists with monitoring the time and attendance system.
Supervisory Responsibility:
This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.
Qualifications
Required Qualifications:
1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW's Aspiring Managers and Employ Excellence may be substituted for this requirement.
2. Ability to effectively communicate verbally and in writing.
3. Reading and math skills at or above an 11th grade skill level.
4. Ability to bend and lift 40 - 50 pounds frequently.
5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
6. Previous cashier experience.
7. Basic working knowledge of computer applications and the internet.
8. Excellent customer service skills.
Preferred Qualifications:
1. Previous experience working in a retail department store environment.
2. Ability to coach and direct employees.
3. Ability to gracefully adapt to periodic and rapid change.
4. Fluent in English and Spanish.

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