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Goodwill Retail Store Jobs in Washington (NOW HIRING)

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Goodwill Retail Store information

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$13

$25

$40

How much do goodwill retail store jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for goodwill retail store in Washington is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.24 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
What are popular job titles related to Goodwill Retail Store jobs in Washington? For Goodwill Retail Store jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Goodwill Retail Store jobs in Washington look for? The top searched job categories for Goodwill Retail Store jobs in Washington are:
Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Washington as of August 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $53,882 per year, or $25.9 per hour.

Retail Custodian - Montrose

Goodwill of Greater Washington

Rockville, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Overview

Provide preventative cleaning services for retail store in accordance with green cleaning methods and best industry practices. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. 

Responsibilities

Essential Competencies:

  • Boss Relationships
  • Perseverance
  • Self-Development
  • Listening

Essential Duties and Responsibilities: 

  • Maintains cleanliness of all assigned areas in the retail store, ensuring store is clean, hazard free (within the custodian's span of control) and customer ready prior to opening.  
  • Performs cleaning duties such as dusting lights, furniture, shelves and other horizontal surfaces, dry and/or wet mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls, carpets and windows, and using the high speed buffer to burnish hard floor surfaces.  
  • Cleans, maintains and ensures basic security of assigned equipment.  
  • Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. 

    • *This position requires frequent lifting, carrying, pushing and/or pulling of up to 40 pounds. Prolonged walking and standing are required as well as frequent bending, reaching and stooping. 

    Other Duties and Responsibilities: 

  • Cleans and maintains assigned equipment. 
  • Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. 
    • Qualifications

    Required Qualifications: 

  • Two years previous commercial cleaning experience.  
  • Ability to follow written and verbal instructions.  
  • Ability to decipher/comprehend signs indicating danger.  
  • Skilled in the knowledge of cleaning methods and equipment such as a scrubber and extractor as required by site specifications.  
  • Proven track record of dependability.  
  • Excellent customer service skills i.e. ability to communicate positively and consistently with the customer, co-workers and supervisor; deliver professional consistent results.  
  • Ability to pass a background check and drug screening as required by assigned site. 

    • Preferred Qualifications: 

  • Previous custodial experience. 
    • Employment Type: FULL_TIME

    Apply