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Global Process Owner Jobs (NOW HIRING)

QTS Realty Trust, Inc.

Global Process Owner

Irving, TX · On-site

The Global Process Owner (GPO) is accountable for the design, standardization, governance, and integrity of a critical cross-functional business process across QTS. This role defines the scope of the ...

Morningstar, Inc.

Global Process Owner

Chicago, IL · On-site

$156K - $170K/yr

Global Process Owner Location: Chicago, IL Job Duties: As the Global Process Owner, Talent & Culture, you will be responsible for developing and implementing the vision, mission, governance and ...

Morningstar, Inc.

Global Process Owner

Chicago, IL

$156K - $170K/yr

Global Process Owner Location: Chicago, IL Job Duties: As the Global Process Owner, Talent & Culture, you will be responsible for developing and implementing the vision, mission, governance and ...

Align Technology, Inc.

NY · On-site

$100 - $130/hr

Sr. Global Process Owner Department: Operations Employment Type: Full Time Location: EMEA-Poland-AFAB Description This position is ideal for senior‑level professionals to join the Global Process ...

Dexcom

Global Process Owner - GBS

San Diego, CA

As Global Process Owner, you'll architect and own the end-to-end technical support process for Dexcom globally. You'll be the driving force behind process design, reliability, transformation, and ...

Koch Industries

Global Process Owner - Costing

Lisle, IL · On-site

$100K - $120K/yr

Your Job As the Global Process Owner - Costing, you will lead the vision, governance, and transformation roadmap for Molex's global costing processes, including inventory valuation, asset ...

Dexcom, Inc.

Global Process Owner - GBS

San Diego, CA · On-site

As Global Process Owner, you'll architect and own the end-to-end technical support process for Dexcom globally. You'll be the driving force behind process design, reliability, transformation, and ...

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How much do global process owner jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for global process owner in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is a global process owner?

A Global Process Owner (GPO) is a senior professional responsible for overseeing and optimizing a specific business process across all regions and business units within an organization. Their main role is to ensure consistency, efficiency, and compliance of the process globally by developing standards, best practices, and governance frameworks. GPOs collaborate with regional teams, drive process improvements, and support digital transformation initiatives. They play a critical role in aligning business objectives with operational execution on a worldwide scale.

How does a global process owner coordinate with regional teams to ensure consistency while accommodating local requirements?

A Global Process Owner (GPO) works closely with regional teams by establishing clear process frameworks and governance structures that define global standards. They regularly engage with local stakeholders to understand regulatory, cultural, or operational needs and integrate these requirements where possible without compromising the overall process integrity. GPOs often lead cross-functional meetings, conduct process audits, and facilitate training to align teams on best practices, ensuring both consistency and flexibility across diverse regions.

What are the key skills and qualifications needed to thrive as a global process owner, and why are they important?

To thrive as a Global Process Owner, you need expertise in business process management, analytical skills, and a background in operations or a related field, often supported by a bachelor’s or master’s degree. Familiarity with process mapping tools (like Visio), ERP systems (such as SAP or Oracle), and certifications like Lean Six Sigma are typically required. Strong leadership, cross-cultural communication, and stakeholder management skills help drive global alignment and continuous improvement. These skills are crucial for standardizing processes, ensuring operational efficiency, and delivering consistent results across diverse business units.

What is the difference between Global Process Owner vs Process Analyst?

AspectGlobal Process OwnerProcess Analyst
Required CredentialsTypically requires advanced degrees (e.g., MBA, relevant certifications), extensive experience in process managementUsually holds a bachelor's or master's degree, with certifications like Six Sigma or BPM
Work EnvironmentStrategic, cross-functional leadership overseeing global processesOperational, focused on analyzing and improving specific processes
Employer & Industry UsageCommon in multinational corporations across industriesFound in various industries, supporting process improvement teams

The Global Process Owner is responsible for the overall management and strategic direction of global processes, while the Process Analyst focuses on analyzing and optimizing specific processes within the organization. Both roles require process management knowledge but differ in scope and seniority.

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Global Process Owner jobs near you
Infographic showing various Global Process Owner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

Global Process Owner

Irving, TX • On-site

QTS Realty Trust, Inc.
See more jobs at QTS Realty Trust, Inc.external

Full-time

Re-posted 7 days ago

Job description

The Global Process Owner (GPO) is accountable for the design, standardization, governance, and integrity of a critical cross-functional business process across QTS. This role defines the scope of the end-to-end process and ensures it is executed effectively, consistently, and with appropriate controls across the global enterprise. It is accountable for tracking the business value realization of improvements to the end-to-end process.
The GPO operates within the enterprise GPO operating model, partnering closely with the functional leaders who own the management systems, executive cadences, and outcomes of the underlying work and the GPO Leader (who governs enterprise-wide process standards and consistency). This role ensures the process design, data, controls, and standards enable business outcomes, are decision-grade and scalable.
What You Will Do: (Job Responsibilities)
Process Ownership & Governance
Own end-to-end accountability for a specific process domain and its design, including process boundaries, decision points, controls, and escalation paths across all processes and subprocesses.
  • Define and maintain the end-to-end global process design, scope and taxonomy (L1-L5), including standardized definitions, ownership, handoffs, and documentation aligned with enterprise process standards. Partner with business stakeholders to ensure business process designs effectively meet business objectives.

  • Enforce process governance including stage gates, reconciliations, approval frameworks, and exception handling. Establish and lead process council reviews to evaluate process performance, communicate process health and ensure process roadmaps are aligned with executive stakeholder expectations.

  • Manage intake, prioritization, sequencing and approval of underlying process changes, assessing enterprise impacts, risk, and control implications.

  • Ensure governance for the end-to-end process aligns with enterprise initiative and process governance frameworks.

Standards, Controls & Data Integrity
  • Develop and maintain standardized artifacts, including process maps, SOPs, calendars, RACIs, control points, and KPI definitions.

  • Define and govern critical data elements and assumptions, including ownership, lineage, validation rules, and data quality thresholds in coordination with QTS data owners.

  • Hold sign-off authority on system changes that impact the end-to-end process. Partner with systems and data teams to translate process standards into system requirements and embedded controls. Influence technology roadmaps to support business process design and support IT teams in technical delivery of any changes to the end-to-end process.

  • Apply and evolve the GPO Playbook to ensure consistent documentation depth, governance rigor, and audit readiness.

Performance Monitoring & Continuous Improvement
  • Define, maintain and report process KPIs focused on end-to-end process cycle times and process effectiveness, quality and compliance. Clearly link process KPIs to overall QTS enterprise objectives.

  • Use analytics and process insights to identify bottlenecks, control gaps, and improvement opportunities. Identify and remediate root causes affecting process health using data-driven decision making.

  • Drive prioritized process improvements that strengthen cycle time, quality, employee experience and profitability. Establish a mechanism for capturing and reporting value realization of process improvements.

Enablement & Adoption
  • Support adoption of process standards through training guidance, communications, readiness criteria, and compliance reinforcement.

  • Coordinate rollout of process changes with key functional stakeholders and enterprise change partners.

  • Reinforce disciplined planning behaviors and adherence to enterprise standards.

Scope and Impact
  • Enterprise-wide ownership and decision rights for end-to-end process designs, standards, KPIs and controls

  • Regular interaction with senior functional leaders; drives process council forums and escalations

  • Direct influence on process execution consistency, data integrity, and quality

  • Measures the business value of process improvements and demonstrates clear linkage to overall QTS business objectives

Initial Focus Area: Equipment Lifecycle
  • The Equipment Lifecycle Global Process Owner is accountable for the end-to-end process governing the planning, acquisition, deployment, operation, maintenance, and retirement of capital and long-lead data center equipment. This role's scope includes:

  • Planning and forecasting

  • Sourcing and contracting

  • Receiving and staging

  • Deployment (build, installation, commissioning)

  • Operation and maintenance

  • Retirement and disposal

  • Governance of process handoffs, decision points, controls, roles and accountabilities across Supply Chain, Procurement, Development, Operations, Technology, Finance and other stakeholder groups

  • Ownership of process requirements related to master data, process controls, metrics, reporting and system integrations supporting the equipment lifecycle process

What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications)
  • Bachelor's degree or equivalent experience

  • 7-10+ years of experience in S&OP, supply chain, finance, operations, or enterprise planning, including experience leading cross-functional planning processes in complex organizations

  • 5+ years in a process ownership, business transformation, or planning leadership role with demonstrated accountability for governance, standardization, controls, and KPI management

  • Demonstrated success establishing governance, standards, controls, and KPIs in complex environments

  • Strong influence skills in matrixed organizations without direct authority

  • Demonstrated success partnering with data, systems, and analytics teams to define business requirements, data standards, controls, dashboards, and decision-grade reporting

  • Experience supporting enterprise transformation, process redesign, ERP enablement, or planning system implementations

  • Ability to present findings and recommendations to executive stakeholder audiences

  • Familiarity with AI tools such as Microsoft CoPilot

Nice to Have: (Preferred Qualifications, Education, Experience, Certifications)
  • Lean Six Sigma Black Belt or Green Belt from an accredited organization

  • Working knowledge of business intelligence and process mining tools (Tableau, Celonis, etc.)

  • Experience running Kaizen/rapid improvement workshops

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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