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Global Process Owner Jobs in California (NOW HIRING)

As Global Process Owner, you'll architect and own the end-to-end technical support process for Dexcom globally. You'll be the driving force behind process design, reliability, transformation, and ...

As Global Process Owner, you'll architect and own the end-to-end technical support process for Dexcom globally. You'll be the driving force behind process design, reliability, transformation, and ...

The Opportunity We are seeking a Director, Sales Process Owner to lead and deliver global Sales process and systems transformation at scale. This is a senior, hands-on leadership role designed for an ...

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Global Process Owner information

See California salary details

$13

$25

$47

How much do global process owner jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for global process owner in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a global process owner, and why are they important?

To thrive as a Global Process Owner, you need expertise in business process management, analytical skills, and a background in operations or a related field, often supported by a bachelor’s or master’s degree. Familiarity with process mapping tools (like Visio), ERP systems (such as SAP or Oracle), and certifications like Lean Six Sigma are typically required. Strong leadership, cross-cultural communication, and stakeholder management skills help drive global alignment and continuous improvement. These skills are crucial for standardizing processes, ensuring operational efficiency, and delivering consistent results across diverse business units.

How does a global process owner coordinate with regional teams to ensure consistency while accommodating local requirements?

A Global Process Owner (GPO) works closely with regional teams by establishing clear process frameworks and governance structures that define global standards. They regularly engage with local stakeholders to understand regulatory, cultural, or operational needs and integrate these requirements where possible without compromising the overall process integrity. GPOs often lead cross-functional meetings, conduct process audits, and facilitate training to align teams on best practices, ensuring both consistency and flexibility across diverse regions.

What is a global process owner?

A Global Process Owner (GPO) is a senior professional responsible for overseeing and optimizing a specific business process across all regions and business units within an organization. Their main role is to ensure consistency, efficiency, and compliance of the process globally by developing standards, best practices, and governance frameworks. GPOs collaborate with regional teams, drive process improvements, and support digital transformation initiatives. They play a critical role in aligning business objectives with operational execution on a worldwide scale.

What is the difference between Global Process Owner vs Process Analyst?

AspectGlobal Process OwnerProcess Analyst
Required CredentialsTypically requires advanced degrees (e.g., MBA, relevant certifications), extensive experience in process managementUsually holds a bachelor's or master's degree, with certifications like Six Sigma or BPM
Work EnvironmentStrategic, cross-functional leadership overseeing global processesOperational, focused on analyzing and improving specific processes
Employer & Industry UsageCommon in multinational corporations across industriesFound in various industries, supporting process improvement teams

The Global Process Owner is responsible for the overall management and strategic direction of global processes, while the Process Analyst focuses on analyzing and optimizing specific processes within the organization. Both roles require process management knowledge but differ in scope and seniority.

What are popular job titles related to Global Process Owner jobs in California? For Global Process Owner jobs in California, the most frequently searched job titles are:
What job categories do people searching Global Process Owner jobs in California look for? The top searched job categories for Global Process Owner jobs in California are:
What cities in California are hiring for Global Process Owner jobs? Cities in California with the most Global Process Owner job openings:
Infographic showing various Global Process Owner job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Global Process Owner - GBS

Dexcom

San Diego, CA • On-site

Full-time

Re-posted 18 days ago


Dexcom rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:
Dexcom has been ranked in the Top 10 on Forbes "Best Customer Service" list 2 years in a row. The Technical Support team is redefining how MedTech support is delivered, customer obsessed, technology first and outcome driven. We're building intelligent support layers that guide patients, providers, and partners through seamless journeys anchored on customer success.
Where you come in:
As Global Process Owner, you'll architect and own the end-to-end technical support process for Dexcom globally. You'll be the driving force behind process design, reliability, transformation, and governance to deliver measurable business impact. You will lead direct and matrixed teams, working with internal departments (Product Management, CX, IT, Quality & Regulatory, etc.) to achieve outstanding experience, retention, and financial results.
You will be responsible for and deliver the following:
Engage Stakeholders & Architect the Future
  • Build strong partnerships within Tech Support and with internal teams like Product Management, CX, IT, Quality, and Regulatory.
  • Create a proactive support service strategy that anticipates customer needs and exceeds expectations.
  • Turn business goals into creative solutions with KPIs that boost customer success, retention, and profits.
  • Benchmark relentlessly and raise the bar for industry-leading outcomes
Design for Reliability & Governance
  • Harmonize and standardize global processes for agility, quality, and excellence.
  • Establish strong controls, documentation, and compliance to maintain reliability and meet regulations.
  • Lead regular audits and risk reviews, proactively safeguarding operational integrity.
Lead Digital Transformation & Innovation
  • Drive impactful transformation using digital platforms, automation, and AI.
  • Create seamless, human-centric support journeys - empowering customers with self-service and omnichannel solutions.
  • Deliver proactive, personalized experiences that drive measurable business value.
Lead empowered global teams
  • Lead, mentor, and energize a world-class global team.
  • Foster a culture of trust, innovation, and continuous improvement - where customer obsession, reliability, and outcomes are at the core.
What makes you successful:
  • You are a strategic operator with proven GPO experience in GBS/MedTech, renowned for setting bold strategies and consistently delivering exceptional results across global operations.
  • You excel as a digital-first value creator, leveraging automation, AI, and analytics (e.g., ServiceNow, Salesforce, Genesys, AI platforms) to modernize support and drive measurable business outcomes.
  • You have a strong track record in driving Design for Reliability & Governance, building robust controls, auditability, and compliance (FDA/ISO 13485/GDPR/HIPAA/SOX) with a DFR mindset - no surprises, reliability by design.
  • You possess exceptional communication skills and executive presence, influencing and engaging diverse stakeholder groups across cultures, geographies, and functions.
  • You are recognized for being relentlessly results-oriented and agile, demonstrating the discipline and motivation to lead through complexity and scale impact in dynamic, fast-paced environments.
  • You have built and scaled high-performing teams, recruiting top talent, designing effective organizational structures, and aligning capabilities with strategic goals.
What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
15-25%
Experience and Education Requirements:
  • Typically requires a Bachelor's Degree
  • Typically with at least 13 years of relevant experience
  • Typically with at least 8 years people management experience

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:

$164,200.00 - $273,600.00

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