General information Job Posting Title IT Solutions Architect (AWS, Genesys, Telephony exp ) Date Friday, July 17, 2026 City Remote Country United States Working time Full-time Description ...
General information Job Posting Title IT Solutions Architect (AWS, Genesys, Telephony exp ) Date Friday, July 17, 2026 City Remote Country United States Working time Full-time Description ...
Salesforce Developer--F2F interview at MC Lean, VA
Mclean, VA · On-site
$50/hr
Design & develop Salesforce Experience Cloud (LWR/LWC) solutions Build Apex classes, triggers, Flows & Lightning Web Components Integrate with Data Cloud, Marketing Cloud, MuleSoft, Genesys Cloud ...
Salesforce Developer--F2F interview at MC Lean, VA
Mclean, VA · On-site
$50/hr
Design & develop Salesforce Experience Cloud (LWR/LWC) solutions Build Apex classes, triggers, Flows & Lightning Web Components Integrate with Data Cloud, Marketing Cloud, MuleSoft, Genesys Cloud ...
Senior Salesforce Developer/Manager
Washington, DC · On-site
$131K - $160K/yr
Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable. * Analyze, recommend, integrate, and ...
Senior Salesforce Developer/Manager
Washington, DC · On-site
$131K - $160K/yr
Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable. * Analyze, recommend, integrate, and ...
Senior Salesforce Developer/Manager
Washington, DC · On-site
$131K - $160K/yr
Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable. * Analyze, recommend, integrate, and ...
Senior Salesforce Developer/Manager
Washington, DC · On-site
$131K - $160K/yr
Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable. * Analyze, recommend, integrate, and ...
Senior IT Project Manager
Washington, DC · On-site
$147K - $148K/yr
... Genesys, AI-enabled technologies, and SharePoint. • Define, manage, and control project scope, objectives, deliverables, milestones, and success criteria in collaboration with business and IT ...
Senior IT Project Manager
Washington, DC · On-site
$147K - $148K/yr
... Genesys, AI-enabled technologies, and SharePoint. • Define, manage, and control project scope, objectives, deliverables, milestones, and success criteria in collaboration with business and IT ...
Enterprise Architect
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Enterprise Architect
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Enterprise Architect
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Enterprise Architect
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Salesforce IT Architect
VA · On-site +1
$69.25 - $85.75/hr
... g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs). - Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well ...
Salesforce IT Architect
VA · On-site +1
$69.25 - $85.75/hr
... g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs). - Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well ...
Contact Center Transformation - Director
Washington, DC · On-site
$155K - $410K/yr
... Genesys CloudCX - Driving the development and customization of contact center software to enhance user interaction and client satisfaction - Managing omnichannel contact center implementation to ...
Contact Center Transformation - Director
Washington, DC · On-site
$155K - $410K/yr
... Genesys CloudCX - Driving the development and customization of contact center software to enhance user interaction and client satisfaction - Managing omnichannel contact center implementation to ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Be Seen First
BOT Development Engineer
Washington, DC · Remote
$160K - $170K/yr
Kinesis Data Streams, Kinesis Firehose (for call/event data pipelines from Genesys) * API Gateway (REST and/or WebSocket APIs), including throttling, usage plans, and request/response transformation
Quick apply
Be Seen First
BOT Development Engineer
Washington, DC · Remote
$160K - $170K/yr
Kinesis Data Streams, Kinesis Firehose (for call/event data pipelines from Genesys) * API Gateway (REST and/or WebSocket APIs), including throttling, usage plans, and request/response transformation
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Genesys). * Ability to interpret data, identify trends, and recommend operational improvements. * Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
... Genesys, etc.) Company : Peraton Fearlessly solving the toughest national security challenges. Founded in 1992, the company is headquartered in Woodbridge, USA, with a team of 10001+ employees. The ...
... Genesys, etc.) Company : Peraton Fearlessly solving the toughest national security challenges. Founded in 1992, the company is headquartered in Woodbridge, USA, with a team of 10001+ employees. The ...
Enterprise Architect
Bethesda, MD · On-site
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Enterprise Architect
Bethesda, MD · On-site
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Preferred Qualifications • Experiencewith call recordings, contact center QA scorecards, LMS tools, MicrosoftExcel/Power BI, SharePoint, Dynamics, Five9, NICE, Genesys, or similar tools. • ...
Preferred Qualifications • Experiencewith call recordings, contact center QA scorecards, LMS tools, MicrosoftExcel/Power BI, SharePoint, Dynamics, Five9, NICE, Genesys, or similar tools. • ...
Enterprise Architect
Bethesda, MD · On-site
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Enterprise Architect
Bethesda, MD · On-site
$73.75 - $95.25/hr
Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including ...
Salesforce Developer - Experience Cloud
Mclean, VA · On-site
$56.25 - $74.50/hr
... e.g., Genesys C Cloud, MuleSoft, Hogan) • Configure Experience Cloud Analytics to capture member behavior and engagement data • Implement and manage security controls including profiles ...
Salesforce Developer - Experience Cloud
Mclean, VA · On-site
$56.25 - $74.50/hr
... e.g., Genesys C Cloud, MuleSoft, Hogan) • Configure Experience Cloud Analytics to capture member behavior and engagement data • Implement and manage security controls including profiles ...
Contact Center Systems / Reporting Analyst
Quantico, VA · On-site
$18 - $19/hr
Preferred qualifications • Experience with Microsoft Dynamics 365, Five9,NICE, Genesys, Amazon Connect, Azure Government, Power BI, orFedRAMP-authorized platforms. • Knowledge of NIST SP 800-171 ...
Contact Center Systems / Reporting Analyst
Quantico, VA · On-site
$18 - $19/hr
Preferred qualifications • Experience with Microsoft Dynamics 365, Five9,NICE, Genesys, Amazon Connect, Azure Government, Power BI, orFedRAMP-authorized platforms. • Knowledge of NIST SP 800-171 ...
Genesys information
See Washington salary details
$22.32 - $28.56
6% of jobs
$28.56 - $34.80
3% of jobs
$34.80 - $41.04
6% of jobs
$45.71 is the 25th percentile. Wages below this are outliers.
$41.04 - $47.27
13% of jobs
$47.27 - $53.51
9% of jobs
The median wage is $58.19 / hr.
$53.51 - $59.75
17% of jobs
$59.75 - $65.99
15% of jobs
$68.86 is the 75th percentile. Wages above this are outliers.
$65.99 - $72.22
14% of jobs
$72.22 - $78.46
9% of jobs
$78.46 - $84.70
3% of jobs
$84.70 - $90.93
5% of jobs
$22
$59
$90
How much do genesys jobs pay per hour?
What is a Genesys?
A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.
What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?
Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.
What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?
To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.
What jobs are typically at Genesys?
What are the most commonly searched types of Genesys jobs in Washington?
The most popular types of Genesys jobs in Washington are:
What are popular job titles related to Genesys jobs in Washington?
For Genesys jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Genesys jobs in Washington look for?
The top searched job categories for Genesys jobs in Washington are:
What cities in Washington are hiring for Genesys jobs?
Cities in Washington with the most Genesys job openings:

Full-time
Medical, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Maximus rating
6.8
Based on 302 frontline employees who took The Breakroom Quiz
299th of 500 rated business services
Job description
Job Posting Title
IT Solutions Architect (AWS, Genesys, Telephony exp )
Date
Friday, July 17, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is currently seeking an IT Solution Architect.
Are you passionate about leading technical innovation and driving business growth through technology solutions? The IT Solution Architect will design and implement technology solutions for complex government applications while providing technical leadership to development teams. This role is crucial to our growth strategy as you'll bridge business and technical domains by translating complex business needs into effective technical solutions while pragmatically prioritizing the most impactful efforts. You will lead solution development efforts that address critical customer challenges, applying innovative technologies and methodologies to create differentiated solutions. The ideal candidate combines strong technical expertise with business acumen to ensure solutions align with both customer requirements and Maximus' strategic objectives, ultimately powering growth through the delivery of high-value, mission-focused technology solutions.
This is a remote position. Because of contractual obligations candidates must be US Citizens or Green Card holders.
Essential Duties and Responsibilities:
- Responsible for the architectural integrity of the program and maintaining the enterprise vision of the solution from a technical and business perspective. Find balanced solutions that satisfy both business and technical requirements.
- Responsible for the business/technical solution and guiding what should be done within the program to ensure alignment with the enterprise strategy.
- Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service- based enterprise architecture.
- Lead enterprise architecture analysis, evaluation, design, integration, documentation, and development. Mediate between competing priorities or technical disagreements.
-Participate in technical working sessions and gather input from SMEs.
- Work with internal and external teams to incorporate domain-specific capabilities and competencies into solution designs.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
-Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation.
- Communicate and collaborate both internal and external to the organization, which includes stakeholders, clients, SMEs, vendors and various teams.
- Provide guidance, coaching, and training to technical employees across the company.
- Delegate and review work of junior technical professionals.
Job-Specific Essential Duties and Responsibilities:
Solution Leadership & Technical Direction:
- Lead architectural design and solution development for complex government applications.
- Provide technical leadership and direction to development teams throughout the SDLC.
- Define technical standards and best practices for solution development.
- Evaluate emerging technologies and recommend strategic adoption opportunities.
- Lead technical risk assessment and mitigation planning.
Stakeholder Management & Business Alignment:
- Collaborate with capture managers and business development teams on opportunity shaping.
- Work closely with product managers and business analysts to understand requirements.
- Translate complex business needs into effective technical solutions.
- Support proposal development with technical solution components and estimation.
- Participate in solution reviews with executives and subject matter experts.
- Create and maintain comprehensive technical documentation.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Engineering, or related technical field. Additional relevant experience may be considered in lieu of degree requirements.
- 7+ years of experience as an engineer, architect, or solution architect.
Technical Skills:
- US Citizenship or Green Card holder required for program requirements.
- Ability to obtain and maintain a Public Trust security clearance.
- Extensive experience with infrastructure and compute environments (AWS, Azure, VMWare).
- Deep knowledge of SDLC, PDLC, and Agile methodologies.
- Proven experience designing and integrating complex systems.
- Experience with government proposal development and solution leadership.
- Understanding of security, compliance, and risk management frameworks.
Leadership & Communication:
- Strong analytical and problem-solving abilities with focus on high-quality solutions.
- Excellent verbal and written communication skills.
- Ability to convey complex technical concepts to non-technical stakeholders.
- Experience leading technical teams and guiding junior architects.
#techjobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
170,000.00
Maximum Salary
$
195,000.00