1

Genesys Engineer Jobs in Arizona (NOW HIRING)

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent * Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

... engineering expertise. Assists with other tasks and projects as assigned. Responsible for ... Experience with NICE CXone, Genesys Cloud, Five9, Amazon Connect, Cisco Webex Contact Center, or ...

Hands on NICE Interaction Recording and Analytics testing and/or development/engineering experience. Must have hands on IP telephony and/or routing QA experience: (e.g. Genesys, Cisco, Aspect ). Able ...

Solution Consultant

Scottsdale, AZ · On-site

$90 - $140/hr

Act as the technical voice of the customer to Product and Engineering * Handle basic objections ... Familiarity with Nextiva's competitive landscape, including RingCentral, Five9, Genesys, and Zoom

New

Showing results 41-60

Genesys Engineer information

What is a Genesys engineer?

A Genesys Engineer is responsible for designing, implementing, and maintaining the Genesys Contact Center platform to optimize customer interactions. They configure and troubleshoot Genesys Cloud, Engage, or PureConnect solutions, ensuring seamless communication across voice, chat, email, and other channels. Their role involves integrating the platform with third-party systems, scripting call flows, and monitoring system performance. Additionally, they collaborate with cross-functional teams to enhance customer experience and support operational goals.

What are the key skills and qualifications needed to thrive as a Genesys engineer?

To thrive as a Genesys Engineer, you need strong experience in contact center technologies, VoIP infrastructure, and a solid grasp of computer networks, often supported by a relevant degree in IT or engineering. Familiarity with Genesys platforms (such as PureConnect, PureEngage, or Cloud), scripting languages, and certifications like Genesys Certified Professional are highly valued. Problem-solving abilities, effective communication, and teamwork are important soft skills in this position. These competencies are crucial for successfully designing, implementing, and maintaining contact center solutions that support seamless customer experiences.

What are some common challenges Genesys engineers face in their daily work?

Genesys Engineers often encounter challenges such as integrating complex contact center systems with a variety of third-party applications and ensuring minimal downtime during updates or migrations. They may also need to troubleshoot intricate configuration issues, optimize system performance, and adapt quickly to evolving business requirements. Close collaboration with IT, operations, and customer support teams is typical, requiring both technical acumen and strong interpersonal skills. Successfully navigating these challenges enables Genesys Engineers to deliver reliable and scalable solutions that support effective customer service operations.

What are the most commonly searched types of Genesys Engineer jobs in Arizona?

The most popular types of Genesys Engineer jobs in Arizona are:

What job categories do people searching Genesys Engineer jobs in Arizona look for?

The top searched job categories for Genesys Engineer jobs in Arizona are:

Infographic showing various Genesys Engineer job openings in Arizona as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 67% In-person, and 33% Remote job distribution.

Principal RF Design Engineer

Raytheon

Tucson, AZ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Raytheon rating

9.1

Company rating: 9.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

2nd of 542 rated manufacturers


Job description

Date Posted:

2026-08-13

Country:

United States of America

Location:

US-AZ-TUCSON-M02 ~ 1151 E Hermans Rd ~ BLDG M02

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Effector RF Design Department is responsible for designing RF and Microwave hardware, including transmitters, receivers, and exciters.  This includes design and test activities that span preliminary design to integration.  Products we develop support radar and datalink applications on a variety of tactical missile programs.  Critical to this role is designing for challenging mechanical constraints and extreme environments.

This position is an onsite role, located in Tucson, AZ.

What You Will Do

  • Design and development of transmitters, receivers or exciters

  • Design of circuit card assemblies (CCAs) with RF or mixed signals

  • Work in a lab to accomplish component characterization as well as module verification and integration

  • Test and handle sensitive RF Hardware

  • Schematic capture and RF routing

  • Partner with interdisciplinary teams - power, digital, mechanical, etc.

Qualifications You Must Have

  • Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of eight years of prior relevant experience to include any combination of the following:

    • Experience with RF design and fabrication

    • Experience with RF testing and troubleshooting

    • Experience with the simulation of RF products

    • Experience with any of the following tools:

      • Mentor DX Designer or equivalent

      • High Frequency Structure Simulator (HFSS) or equivalent

      • SystemVue/Genesys or equivalent

      • Advanced Design System (ADS) or equivalent

  • Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start.  

Qualifications We Prefer

  • Mentorship or apprenticeship experience 

  • Technical oversight responsibilities for less-senior engineers

  • Working across domains on complex projects

  • Architecting and requirements definition for complex RF products

  • Team leadership experience on technical projects including experience w/ cost and schedule

  • EVMS or CAM experience

  • Ability to prepare documentation with minimal oversight

  • Background in designing for manufacturability, producibility, and cost constraints.  Includes yield and margin analysis

  • Technical background in the following areas:

    • Cascade analysis and/or frequency planning

    • Filter design and fabrication

    • Circuit card assembly design and fabrication

    • Testing or designing RF hybrid (chip and wire) technologies

    • High speed data converter test/characterization

    • High power RF design or test experience

    • Scripting experience (Matlab or Python)

  • Some front line leadership desirable

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

This position offers relocation based on candidate eligibility.

Learn More & Apply Now!

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms


What Raytheon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom