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Genesys Engineer Jobs in Arizona (NOW HIRING)

INT Technologies

WebServices Developer

Chandler, AZ · On-site

As a Webservices developer you will be responsible for planning, designing, developing, testing ... g., Genesys, Cisco), NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality ...

Prattwhitney

Principal RF Design Engineer

Tucson, AZ · On-site

$107.50 - $204.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's in Science, Technology, Engineering, or Mathematics (STEM). * Minimum of eight years of ... SystemVue/Genesys or equivalent; Advanced Design System (ADS) or equivalent. * Experience with RF ...

INT Technologies

WebServices Developer

Chandler, AZ · On-site

As a Webservices developer you will be responsible for planning, designing, developing, testing ... g., Genesys, Cisco), NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality ...

Vets2industry

Senior RF Space System Engineer

Tempe, AZ · On-site

$142 - $264/hr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

New

Prattwhitney

Senior Principal RF Design Engineer

Tucson, AZ · On-site

$132.40 - $251.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... SystemVue/Genesys or equivalent, Advanced Design System (ADS) or equivalent. Preferred ... Technical oversight responsibilities for less‑senior engineers * Working across domains on ...

Viasat, Inc.

RF Engineer, Transceiver Design

Tempe, AZ · On-site

$149K - $224K/yr

Perform RF analysis, simulation, and validation (using tools like ADS, HFSS, or Genesys) to ensure ... Bachelor's degree in Electrical Engineering or related field, or equivalent professional experience ...

Viasat, Inc.

Senior RF Space Systems Engineer

Tempe, AZ · On-site

$176K - $264K/yr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

Viasat, Inc.

Senior RF Space Systems Engineer

Tempe, AZ · On-site +1

$176K - $264K/yr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

Viasat, Inc.

Senior RF Space Systems Engineer

Tempe, AZ · On-site

$176K - $264K/yr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

Viasat, Inc.

Senior RF Space Systems Engineer

Tempe, AZ · On-site +1

$176K - $264K/yr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

Viasat, Inc.

Senior RF Space Systems Engineer

Tempe, AZ · On-site

$176K - $264K/yr

Proficiency using RF and systems design engineering tools including MATLAB, ADS, HFSS, and Genesys * Experience working with Government customers to develop system level requirements and solutions

Raytheon

Principal RF Design Engineer

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent * Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

Raytheon

Senior RF Design Engineer

Tucson, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

Raytheon

Senior RF Design Engineer

Tucson, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

Raytheon

Principal RF Design Engineer

Tucson, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SystemVue/Genesys or equivalent * Advanced Design System (ADS) or equivalent * Ability to obtain ... Technical oversight responsibilities for less-senior engineers * Working across domains on complex ...

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Genesys Engineer information

What is a Genesys engineer?

A Genesys Engineer is responsible for designing, implementing, and maintaining the Genesys Contact Center platform to optimize customer interactions. They configure and troubleshoot Genesys Cloud, Engage, or PureConnect solutions, ensuring seamless communication across voice, chat, email, and other channels. Their role involves integrating the platform with third-party systems, scripting call flows, and monitoring system performance. Additionally, they collaborate with cross-functional teams to enhance customer experience and support operational goals.

What are the key skills and qualifications needed to thrive as a Genesys engineer?

To thrive as a Genesys Engineer, you need strong experience in contact center technologies, VoIP infrastructure, and a solid grasp of computer networks, often supported by a relevant degree in IT or engineering. Familiarity with Genesys platforms (such as PureConnect, PureEngage, or Cloud), scripting languages, and certifications like Genesys Certified Professional are highly valued. Problem-solving abilities, effective communication, and teamwork are important soft skills in this position. These competencies are crucial for successfully designing, implementing, and maintaining contact center solutions that support seamless customer experiences.

What are some common challenges Genesys engineers face in their daily work?

Genesys Engineers often encounter challenges such as integrating complex contact center systems with a variety of third-party applications and ensuring minimal downtime during updates or migrations. They may also need to troubleshoot intricate configuration issues, optimize system performance, and adapt quickly to evolving business requirements. Close collaboration with IT, operations, and customer support teams is typical, requiring both technical acumen and strong interpersonal skills. Successfully navigating these challenges enables Genesys Engineers to deliver reliable and scalable solutions that support effective customer service operations.

What are the most commonly searched types of Genesys Engineer jobs in Arizona?

The most popular types of Genesys Engineer jobs in Arizona are:

What are popular job titles related to Genesys Engineer jobs in Arizona?

For Genesys Engineer jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Genesys Engineer jobs in Arizona look for?

The top searched job categories for Genesys Engineer jobs in Arizona are:

Genesys Engineer jobs near you
Infographic showing various Genesys Engineer job openings in Arizona as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 67% In-person, and 33% Remote job distribution.

WebServices Developer

INT Technologies

Chandler, AZ • On-site

Contractor

Re-posted 28 days ago

Job description

Company Description

Top financial institution.

Job Description
  • As a Webservices developer you will be responsible for planning, designing, developing, testing, implementing and troubleshooting webservices, under minimal direction, in a Windows and Linux (RHEL) environment primarily leveraging CA DevTest (LISA) virtualization.
  • The developer will also be responsible for developing Subject Matter Expertise on the Applications Under Test and supporting testing data, helping to define/refine the data driven automation framework for core Contact Center application platforms and integrations, developing virtualized webservices that automate what would assist with both manual and automation test execution.
  • The primary application area supported is the Enterprise Contact Technology portfolio, consisting of Customer Relationship Management (Sales/Service) desktop, Interactive Voice Response, and Computer Telephony Integration platforms.
  • This role will be crucial for supporting our Agile / Speed to Market initiatives.
  • The developer will be working closely with the functional QA testers, developers and automation engineers, and will report under the Test Automation Team Lead 
Qualifications

***MINIMUM REQUIREMENTS:*** 

 5+ years application development and implementation experience 

Excellent verbal, written, and interpersonal communication skills* 

4+ years of hands on development on WebServices (REST and/or SOAP based) and WebService Security Development of APIs and reusable components specifically 

3+ years of hands on development experience with CA DevTest / LISA 

3+ years of experience with database and test and data driven development (SQL/Oracle)

 2+ years of experience with Oracle, DB2, and/or SQL Server databases 

2+ years of working experience with Middleware servers like Weblogic, Websphere, Apache Tomcat, and Jboss. - Experience developing with testing Contact Center Technologies (IVR, Computer Telephony Integration platforms (e.g., Genesys, Cisco), NICE Call Recording, etc.) 

2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality Center. 

Strong understanding of server Operating Systems (UNIX/Linux, Windows) and experience creating, editing, executing OS-level programs/scripts. 

Ability to handle projects independently and successfully in challenging and cross platform environment. 

Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important 

***PREFERRED QUALIFICATIONS:*** 

BS degree in Computer Science or higher 

Exposure to internet technologies such as HTML 5, JSP and understanding of internet architectural components is a plus. 

Experience working with an onshore/offshore team model

Additional Information

All your information will be kept confidential according to EEO guidelines.

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