ZipRecruiter

Log In

1

Genesys Developer Jobs in Texas (NOW HIRING)

Damco Solutions

Genesys Cloud Consulting

Austin, TX · On-site

$55.25 - $73.75/hr

... engineering teams to drive execution and resolve blockers. • Lead the migration of existing contact center platforms to Genesys Cloud CCaaS. • Oversee data migration, workflows, call routing, and ...

Genesys

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineer contextual AI experiences that use real-time customer data, interaction history ...

Genesys

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineer contextual AI experiences that use real-time customer data, interaction history ...

1 point system

Lead Salesforce Developer

Coppell, TX · On-site

$51.25 - $67.75/hr

Salesforce Developer (2 Positions) Location: Coppell, TX (Hybrid) Senior Salesforce Developer ... Experience with Guidewire, Genesys, MuleSoft, or contact center integrations

Humana

Cloud Solutions Engineer 2

Dallas, TX · On-site

$55.25 - $73.75/hr

The Cloud Solutions Engineer 2 Implements organization's cloud strategy from a technical ... Support integrations between Genesys Cloud CX and enterprise systems such as CRM platforms ...

Humana

Cloud Solutions Engineer 2

Dallas, TX · On-site

$55.25 - $73.75/hr

The Cloud Solutions Engineer 2 Implements organization's cloud strategy from a technical ... Support integrations between Genesys Cloud CX and enterprise systems such as CRM platforms ...

Humana

Cloud Solutions Engineer 2

Dallas, TX · On-site

$55.25 - $73.75/hr

The Cloud Solutions Engineer 2 Implements organization's cloud strategy from a technical ... Support integrations between Genesys Cloud CX and enterprise systems such as CRM platforms ...

previous pagenext page

Showing results 21-40

All JobsGenesys Developer JobsGenesys Developer Jobs in Texas

Genesys Developer information

See Texas salary details

$18

$53

$71

How much do genesys developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for genesys developer in Texas is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $47.69 and $61.35 per hour, depending on experience, location, and employer.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What are popular job titles related to Genesys Developer jobs in Texas?

For Genesys Developer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Genesys Developer jobs in Texas look for?

The top searched job categories for Genesys Developer jobs in Texas are:

Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 4% Part Time, 13% Contract, and 1% Nights. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $110,942 per year, or $53.3 per hour.

Genesys Cloud Consulting

Damco Solutions

Austin, TX • On-site

$55.25 - $73.75/hr

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Damco Solutions is seeking an experienced Product Manager – Assisted Service to lead the modernization of their customer service platforms. This role will focus on transforming legacy contact center systems into a modern CCaaS environment, owning the product lifecycle and collaborating with stakeholders to deliver exceptional customer and agent experiences.
Responsibilities:
• Define and maintain the product vision, strategy, and roadmap for assisted service and CCaaS platforms.
• Align product initiatives with business goals, customer experience objectives, and operational efficiency.
• Conduct requirements gathering sessions with business, operations, and technology teams.
• Write and refine user stories, acceptance criteria, and epics to guide development.
• Manage and prioritize the product backlog in JIRA, ensuring delivery of high-value features.
• Collaborate closely with engineering teams to drive execution and resolve blockers.
• Lead the migration of existing contact center platforms to Genesys Cloud CCaaS.
• Oversee data migration, workflows, call routing, and integrations to ensure seamless adoption.
• Partner with vendors and IT teams to deliver successful, large-scale deployments.
• Design and run POCs to validate emerging technologies and prove business value.
• Drive the integration of AI and automation, including agent-assist, conversational AI, predictive routing, and self-service enhancements.
• Work with AI/ML teams to embed intelligence into assisted service and agent experiences.
• Act as the primary liaison between stakeholders and technical teams.
• Clearly communicate roadmap progress, risks, and dependencies to executives and cross-functional teams.
• Represent the voice of both customers and agents in product decisions.
Qualifications:
Required:
• 7+ years of product management experience in customer service or contact center technology.
• Genesys Cloud CCaaS expertise is required (must-have).
• Strong background in contact center modernization, platform migration, and enterprise integrations.
• Hands-on experience with requirements gathering, user story writing, and backlog management (JIRA).
• Proven success in delivering POCs, pilots, and production-scale rollouts.
• Solid understanding of AI, automation, and analytics in customer service.
• CCaaS Platforms: Genesys Cloud (required); exposure to other CCAAS solutions is a plus.
Preferred:
• Experience in global enterprise-scale or regulated environments.
• Knowledge of customer journey analytics and advanced workforce engagement solutions.
• Strong vendor evaluation, partnership, and contract management skills.
Company:
Damco Solutions is a provider of IT solutions, services, and products. Founded in 1996, the company is headquartered in Plainsboro, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply