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Genesys Jobs in Texas (NOW HIRING)

AA2IT

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Genesys Cloud CX

Fort Worth, TX · On-site

$50 - $80/hr

  • Medical

  • Dental

  • Vision

Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on Genesys Cloud CX. The hiring manager is seeking a true Subject Matter Expert with extensive, hands on ...

Computer Futures

Genesys Developer

Houston, TX

Development and Administration Genesys Proactive Customer Communication Genesys Engage platform Genesys Agent Desktop (IW) Genesys Info Mart Genesys Composer Development o Eclipse IDE o XML ...

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

INGENworks

Genesys Cloud Engineer AWS Integration

Dallas, TX · On-site

$55.50 - $74/hr

Genesys Cloud Engineer AWS Integration Location: Dallas, TX Experience: 12+ Years On C2C Job Summary We are seeking an experienced Genesys Cloud Engineer with strong expertise in Genesys Cloud CX and ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Saxon Global

Technology Lead - Genesys

Dallas, TX · On-site

Title : Technology Lead - Genesys Location : Dallas, TX Full time Permanent Role (FTE) Description: Skill set : Contact Center Products/Utilities ,Genesys,Supply Chain Management ,Genesys,XML ...

VLink Inc

Genesys Call Flow Lead Developer

Dallas, TX · On-site

$58.50 - $76.75/hr

Genesys Call Flow Developer Lead Location: Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment Type: Full-time About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site

$55.50 - $70.75/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Damco Solutions

Genesys Cloud Consulting

Austin, TX · On-site

$55.25 - $73.75/hr

Genesys Cloud (required); exposure to other CCAAS solutions is a plus. Preferred : • Experience in global enterprise-scale or regulated environments. • Knowledge of customer journey analytics and ...

Genesys

  • Medical

  • Dental

  • Vision

  • Retirement

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...

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See Texas salary details

$18

$48

$74

How much do genesys jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for genesys in Texas is $48.92, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $58.46 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.

What are the most commonly searched types of Genesys jobs in Texas?

The most popular types of Genesys jobs in Texas are:

What are popular job titles related to Genesys jobs in Texas?

For Genesys jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Genesys jobs in Texas look for?

The top searched job categories for Genesys jobs in Texas are:

What cities in Texas are hiring for Genesys jobs?

Cities in Texas with the most Genesys job openings:

Genesys jobs near you
Infographic showing various Genesys job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $101,755 per year, or $48.9 per hour.

Genesys Cloud CX

AA2IT

Fort Worth, TX • On-site

$50 - $80/hr

Contractor

Medical, Dental, Vision

Re-posted 4 days ago

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Job description

Title: Genesys Cloud CX.
Location Fort Worth 76104
Pay : 50-80/HR on W2
This role is solely focused on Genesys Cloud CX. The hiring manager is seeking a true Subject Matter Expert with extensive, hands on experience designing, configuring, and supporting the Genesys Cloud platform. Candidates without strong, recent Genesys Cloud expertise will not be considered.
Required Experience: 3 years Expert-level Genesys Cloud CX experience (this is the primary requirement). Hands on experience configuring ACD routing, IVR/Architect flows, queues, skills-based routing, and platform administration. Experience integrating Genesys Cloud with Epic EMR, including CTI, screen pops, and data passing. Strong background with Genesys Workforce Management (WFM) and Quality Management (QM) modules. Experience with Genesys Cloud APIs, data actions, reporting, troubleshooting, and platform optimization.
Previous experience supporting a healthcare environment with knowledge

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.