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General Manager Hospitality Jobs in Riverside, CA

General Manager Location: Riverside, California Overview we are fast growing restaurant group ... Strong hospitality mindset with attention to detail * Able to maintain standards and energy during ...

Maintain standards for cleanliness, food quality, speed, and hospitality * Assist with opening and ... Assistant General Manager, Restaurant Manager, or strong Shift Leader experience * Comfortable ...

Dave's Hot Chicken adds an upbeat vibe to the hospitality of a traditional chicken sandwich ... The General Manager will lead the coordination and planning of everyday business operations. The ...

The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience. Requirement: * 2+ years of retail/service sales or fitness sales experience. * Confident ...

Miguel's California Mexican Cocina General Manager Are you a dynamic leader with a passion for hospitality, team development, andunforgettable guest experiences? We're looking for an experienced ...

Assists the General Manager in leading the team in the development and implementation of property ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Assists the General Manager in leading the team in the development and implementation of property ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

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General Manager Hospitality information

See Riverside, CA salary details

$25K

$53.2K

$74.6K

How much do general manager hospitality jobs pay per year?

As of Aug 6, 2026, the average yearly pay for general manager hospitality in Riverside, CA is $53,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $58,400.00 per year, depending on experience, location, and employer.

What is the difference between General Manager Hospitality vs Hotel Manager?

AspectGeneral Manager HospitalityHotel Manager
ResponsibilitiesOversees multiple departments, strategic planning, overall operations of hospitality businessManages daily hotel operations, guest services, staff management
CredentialsOften requires hospitality management degree, extensive experienceHospitality diploma or degree, hotel management experience
Work EnvironmentHotels, resorts, large hospitality groupsHotels, boutique or chain hotels
Industry UsageCommonly used in large hospitality organizationsPrimarily used in hotel industry

The main difference is that a General Manager Hospitality oversees the broader operations of multiple departments or entire hospitality businesses, while a Hotel Manager focuses specifically on managing daily hotel operations. Both roles require hospitality credentials and experience, but the General Manager typically handles strategic planning and business growth across multiple units.

What does a general manager in hospitality do?

A General Manager in hospitality is responsible for overseeing the daily operations of a hotel, restaurant, or other hospitality establishment. Their duties include managing staff, ensuring excellent guest experiences, maintaining budgets, and implementing business strategies to increase profitability. They also handle administrative tasks, resolve customer complaints, and ensure compliance with health and safety regulations. The General Manager plays a crucial role in setting the tone for service quality and operational efficiency.

What are the key skills and qualifications needed to thrive as a general manager in hospitality?

To thrive as a General Manager in Hospitality, you need strong leadership, operational management, and financial acumen, often supported by a degree in hospitality management or a related field. Familiarity with property management systems (PMS), revenue management tools, and industry certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and customer service orientation help drive team performance and guest satisfaction. These skills are vital for ensuring smooth operations, maximizing profitability, and delivering outstanding guest experiences in a competitive industry.

How does a general manager in hospitality typically balance operational responsibilities with team leadership and guest satisfaction?

A General Manager in hospitality must skillfully juggle daily operational oversight—such as managing budgets, monitoring service standards, and ensuring compliance—with leading and motivating a diverse team. This role requires setting clear expectations, supporting staff development, and resolving issues promptly to maintain high morale. Simultaneously, General Managers prioritize guest satisfaction by ensuring that service consistently meets or exceeds expectations, often stepping in to address guest concerns directly. Effective delegation and open communication with department heads are key strategies for maintaining this balance and achieving both business and guest experience goals.
What job categories do people searching General Manager Hospitality jobs in Riverside, CA look for? The top searched job categories for General Manager Hospitality jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for General Manager Hospitality jobs? Cities near Riverside, CA with the most General Manager Hospitality job openings:
Infographic showing various General Manager Hospitality job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,222 per year, or $25.6 per hour.

GENERAL MANAGER-HOTEL HOSPITALITY

Springhill Suites- Placentia

Placentia, CA • On-site

$80K - $90K/yr

Full-time

Posted 14 days ago


Job description

General Manager

Reports To: Regional Director of Operations

Position Summary

The General Manager is responsible for the overall success of the hotel, leading daily operations while driving revenue, profitability, guest satisfaction, and team engagement. This role requires a hands-on leader who can inspire teams, deliver exceptional guest experiences, and maintain strong operational and financial performance.


What You’ll DoLead Hotel Operations
  • Oversee all hotel operations to ensure efficiency, profitability, and exceptional service.
  • Create a positive, high-performing culture focused on teamwork, accountability, and guest satisfaction.
  • Maintain strong visibility throughout the property and support teams during peak operational hours.
  • Ensure compliance with company policies, brand standards, safety procedures, and legal requirements.
  • Respond to guest concerns, operational challenges, and emergencies with professionalism and urgency.
Drive Revenue & Financial Performance
  • Lead efforts to maximize occupancy, ADR, REVPAR, and overall hotel profitability.
  • Manage labor, payroll, purchasing, overtime, and operational expenses.
  • Develop, implement, and monitor annual budgets and business plans.
  • Analyze financial reports and take proactive steps to improve performance.
  • Identify opportunities for cost savings while maintaining service and quality standards.
Champion the Guest Experience
  • Ensure the hotel consistently exceeds guest satisfaction and brand expectations.
  • Monitor service standards, cleanliness, maintenance, and overall property appearance.
  • Stay informed on market trends, guest feedback, and competitor activity to keep the hotel competitive.
  • Personally engage with guests and support service recovery when needed.
Build & Develop Teams
  • Recruit, train, coach, and develop hotel associates and leaders.
  • Conduct regular performance evaluations and provide ongoing feedback and recognition.
  • Hold leaders accountable for departmental goals and operational results.
  • Foster a collaborative, respectful, and professional work environment.
  • Ensure all associates are trained in safety, security, and emergency procedures.
Support Sales & Community Engagement
  • Partner with the sales team to grow revenue and market share.
  • Participate in sales activities, prospecting, and relationship-building efforts.
  • Maintain strong relationships with local businesses, tourism organizations, schools, and community partners.
  • Represent the hotel professionally within the local community.

Qualifications
  • Minimum 5 years of hotel operations experience.
  • At least 3 years in a hotel leadership role such as General Manager or Assistant General Manager.
  • Experience with Best Western or similar branded hotel systems preferred.
  • Strong leadership, communication, and financial management skills.
  • Ability to motivate teams and manage multiple priorities in a fast-paced environment.
  • Proficient in hotel technology systems and Microsoft Office.
  • Flexible schedule, including weekends and holidays as needed.

What Makes You Successful
  • Strong leadership presence with a hands-on management style.
  • Excellent problem-solving and decision-making skills.
  • High level of professionalism, integrity, and accountability.
  • Passion for hospitality, guest service, and team development.
  • Ability to drive results while creating a positive team culture.
  • Strong organizational and communication skills.

Key Performance Metrics

Performance will be measured through:

  • REVPAR and revenue growth
  • Profitability and labor management
  • Guest Satisfaction Scores (GSI)
  • Associate Satisfaction Scores (ASI)
  • Brand compliance and operational excellence

Additional Expectations
  • Conduct regular meetings with department leaders to review goals and performance.
  • Maintain proper staffing levels and support workforce planning.
  • Submit daily operational updates to leadership.
  • Ensure property equipment and facilities remain in excellent condition.
  • Experience hotel services firsthand through annual overnight stays to evaluate the guest experience.