Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Quick apply
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Quick apply
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Game Day Operations Internship
Terre Haute, IN · On-site
$14.50 - $19/hr
Complete Internship dates will be from May 25th to August 10th, to assist with complete setup & tear down of ballpark for pre/post season. * Must be able to work all 2026 home games, REX Academy ...
Game Day Operations Internship
Terre Haute, IN · On-site
$14.50 - $19/hr
Complete Internship dates will be from May 25th to August 10th, to assist with complete setup & tear down of ballpark for pre/post season. * Must be able to work all 2026 home games, REX Academy ...
TABLE GAMES ASST SHIFT MANAGER
State College, PA · On-site
$65K - $75K/yr
We are looking for a Table Games Assistant Shift Manager to assist in the daily operation of our ... with PA Gaming Commission Board. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other ...
TABLE GAMES ASST SHIFT MANAGER
State College, PA · On-site
$65K - $75K/yr
We are looking for a Table Games Assistant Shift Manager to assist in the daily operation of our ... with PA Gaming Commission Board. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other ...
Maintain proper gaming logs in order to comply with state or internal regulations. * Assist operations team in minor tilt resolution such a paper fills and answering service lights. * Ensure the ...
Maintain proper gaming logs in order to comply with state or internal regulations. * Assist operations team in minor tilt resolution such a paper fills and answering service lights. * Ensure the ...
Prepare athletes for practices and games. * Assist the Head Women's Basketball Coach with the basketball program. Including preparing for practice, practicing, assessing practices, and preparing for ...
Prepare athletes for practices and games. * Assist the Head Women's Basketball Coach with the basketball program. Including preparing for practice, practicing, assessing practices, and preparing for ...
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Quick apply
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Maintain proper gaming logs to comply with state or internal regulations. * Assist operations team in minor tilt resolution such a paper fills and answering service lights. * Ensure the safety and ...
Maintain proper gaming logs to comply with state or internal regulations. * Assist operations team in minor tilt resolution such a paper fills and answering service lights. * Ensure the safety and ...
Student Employee (Game Operations)
Auburn University, AL · On-site
$12/hr
Overview Auburn Athletics Game Operations Student Employees assist event management in setup, game operations, and tear down of events during our fall, winter, and spring sport seasons. Students have ...
Student Employee (Game Operations)
Auburn University, AL · On-site
$12/hr
Overview Auburn Athletics Game Operations Student Employees assist event management in setup, game operations, and tear down of events during our fall, winter, and spring sport seasons. Students have ...
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
... assist our customers with their purchases and ensure smooth transactions. It is crucial that ... Furthermore, a solid understanding of popular trading card games and/or tabletop gaming would be ...
Quick apply
... assist our customers with their purchases and ensure smooth transactions. It is crucial that ... Furthermore, a solid understanding of popular trading card games and/or tabletop gaming would be ...
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Quick apply
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Quick apply
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Quick apply
Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager. * Maintains integrity of equipment as well as replacement of damaged or ...
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
Annual non-gaming licensing renewals. * Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data. * Assist property Leadership to ensure ...
During match keep communication with EMS if needed Away Games * Assist Head Athletic Trainer pack * Travel went needed Perform other duties as assigned and adapt with schedule changes in training ...
During match keep communication with EMS if needed Away Games * Assist Head Athletic Trainer pack * Travel went needed Perform other duties as assigned and adapt with schedule changes in training ...
... and games. Assist in monitoring academic progress of student-athletes. Assist in directing pre-season conditioning program for athletes; travel with the team as required. Assist in opposition ...
... and games. Assist in monitoring academic progress of student-athletes. Assist in directing pre-season conditioning program for athletes; travel with the team as required. Assist in opposition ...
Activate Games Assistant Manager
Garden City, KS · On-site
$20/hr
Monitor customers in the gaming area and provide explanations if necessary; * Participating with customers in active games if needed to ensure customers have an excellent experience; * Maintain the ...
Activate Games Assistant Manager
Garden City, KS · On-site
$20/hr
Monitor customers in the gaming area and provide explanations if necessary; * Participating with customers in active games if needed to ensure customers have an excellent experience; * Maintain the ...
Practice & Games: Assist in planning and executing daily practices and supervising players during games, including away trips. * Player Safety & Mentorship: Ensure player safety, manage equipment ...
Quick apply
Practice & Games: Assist in planning and executing daily practices and supervising players during games, including away trips. * Player Safety & Mentorship: Ensure player safety, manage equipment ...
Practice & Games: Assist in planning and executing daily practices and supervising players during games, including away trips. * Player Safety & Mentorship: Ensure player safety, manage equipment ...
Practice & Games: Assist in planning and executing daily practices and supervising players during games, including away trips. * Player Safety & Mentorship: Ensure player safety, manage equipment ...
Gaming Assistant information
What are the key skills and qualifications needed to thrive as a Gaming Assistant, and why are they important?
To thrive as a Gaming Assistant, you need a strong understanding of gaming platforms, game rules, and customer service, often supported by experience or relevant training in hospitality or entertainment. Familiarity with point-of-sale systems, reservation software, and gaming equipment is typically required. Exceptional communication, patience, and problem-solving skills help Gaming Assistants create a positive experience for guests and resolve issues efficiently. These skills ensure smooth gaming operations, customer satisfaction, and the overall success of gaming venues or events.
What are some common challenges faced by Gaming Assistants, and how can they be addressed?
Gaming Assistants often encounter challenges such as managing high volumes of player inquiries, staying updated on rapidly changing game features, and maintaining a positive attitude in high-pressure environments. To address these, it's important to develop strong multitasking skills, stay proactive in learning about game updates, and practice effective communication. Regular team meetings and ongoing training can also help Gaming Assistants stay informed and collaborate efficiently with game developers and support teams.
What are Gaming Assistants?
Gaming Assistants are professionals who support the operations of gaming environments such as casinos, gaming centers, or online gaming platforms. Their responsibilities can include assisting customers, explaining game rules, managing game equipment, handling minor technical issues, and ensuring a smooth and enjoyable gaming experience. They also often help maintain a safe and fair gaming environment and may support administrative tasks like tracking player activity or monitoring compliance with regulations.
What is the difference between Gaming Assistant vs Customer Service Representative?
| Aspect | Gaming Assistant | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; gaming-specific certifications | High school diploma or equivalent; customer service training |
| Work Environment | Casinos, gaming centers, online gaming platforms | Call centers, retail stores, corporate offices |
| Employer & Industry Usage | Gaming industry, entertainment venues | Various industries including retail, telecom, finance |
| Common Search & Comparison | Yes | Yes |
Gaming Assistants focus on supporting players in gaming environments, ensuring smooth gameplay and addressing gaming-related issues. Customer Service Representatives handle a broader range of customer inquiries across industries. While both roles require communication skills and some certifications, Gaming Assistants specialize in gaming platforms and environments, making them distinct in their focus and work setting.
More about Gaming Assistant jobs
What cities are hiring for Gaming Assistant jobs? Cities with the most Gaming Assistant job openings:
What are the most commonly searched types of Gaming jobs? The most popular types of Gaming jobs are:
What states have the most Gaming Assistant jobs? States with the most job openings for Gaming Assistant jobs include:
What job categories do people searching Gaming Assistant jobs look for? The top searched job categories for Gaming Assistant jobs are:
Full-time
Posted 25 days ago
Job description
SUMMARY: The Compliance Specialist supports adherence to state and federal gaming and AML regulations by executing compliance activities under the direction of the Senior Corporate Compliance Manager. This role participates in Title 31/Anti‑Money Laundering audits, Minimum Internal Controls assessments, regulatory recordkeeping, stakeholder engagement with casino operations, and preparation of regulatory and internal reports
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for the daily Title 31 audits to ensure compliance with the Bank Secrecy Act and State regulatory requirements.
- Maintenance of the property’s Anti-Money Laundering (AML) Title 31 training.
- Responsible for filing CTRs and SARs with FinCEN and State Regulators.
- Utilize property reports and resources to identify and research potentially suspicious activity submitting Suspicious Activity Incident Reports (SAIRs) for AML related activities to the AML Committee.
- Prepare and issue Exception Notices for instances of noncompliance with Title 31 procedures.
- Responsible for submitting monthly reports to the Missouri Gaming Commission (MGC).
- Responsible for the quarterly submission and maintenance of the property’s Internal Controls (ICS) to the Missouri Gaming Commission.
- Maintain an organized system of record keeping for all applicable reports and Internal Controls.
- Maintain a working knowledge of the regulations and requirements, for both gaming ICS and AML.
- Annual non-gaming licensing renewals.
- Ability to prioritize projects, adhere to deadlines, work independently, and use critical thinking to analyze data.
- Assist property Leadership to ensure regulatory compliance with Missouri ICS.
- Review and log reports and directives related to employee regulatory infractions.
- Ensure the property is in compliance with all aspects of Responsible Gaming.
- Assist the General Manager with property submission for quarterly Compliance Committee meetings.
- Other related tasks as assigned by Corporate Compliance or the General Manager.
QUALIFICATIONS
To perform this role successfully, an individual must consistently execute all essential duties with a high level of accuracy, professionalism, and efficiency—particularly in a fast-paced environment where meeting critical deadlines is essential. The qualifications outlined below reflect the knowledge, skills, and abilities required to fulfill the responsibilities of the position effectively. Must be 21 years of age or older.
All Employees must be knowledgeable of all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
- Gaming Industry Experience: Prior experience in a gaming environment is strongly preferred.
- Regulatory Reporting Background: Experience working in industries subject to State or Federal regulatory oversight, particularly involving compliance reporting, is highly desirable.
- Technical Proficiency: Must possess intermediate to advanced proficiency in Microsoft Word and Excel, including the ability to create structured documents, use formulas, pivot tables, and perform data analysis.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to obtain and maintain Missouri Gaming Commission Level 2 Occupational License
SUPERVISORY RESPONSIBILITIES
None
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
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