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Gaming Assistant Jobs in Florida (NOW HIRING)

Layton Sports Cards

Gaming Buyer

Altamonte Springs, FL · On-site

$17/hr

Coordinate with store staff to ensure proper stocking, displays, and organization of products. * Assist with restocks, returns, and transfers of gaming inventory as needed. Team Collaboration & Store ...

The Escape Game

Game Guide

Orlando, FL · On-site

$13/hr

... assist guests ● Using HMI (Human-Machine Interface) to operate our games ● Giving a recap of the experience in the outro ● Ensuring operational excellence on shift by: ○ Ensuring game ...

EscapeU LLC

Game Master

Saint Augustine, FL · On-site

$14/hr

Problem-Solving: Assist guests when they encounter challenges, offering hints and guidance without revealing the solutions. * Post-Game Debrief: Conduct post-game debriefings, gathering feedback and ...

EscapeU LLC

Game Master

Saint Augustine, FL · On-site

$14/hr

Problem-Solving: Assist guests when they encounter challenges, offering hints and guidance without revealing the solutions. * Post-Game Debrief: Conduct post-game debriefings, gathering feedback and ...

Vinik Sports Group

Retail Associate

Tampa, FL · On-site

$14.50 - $16.50/hr

... games * Assist with inventory of merchandise * May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc.

Dave & Buster's, Inc.

Games Technician

Fort Myers, FL · On-site

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Technician

Fort Myers, FL · On-site

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

AEG

Retail Associate

Tampa, FL · On-site

$14.50 - $16.50/hr

... games * Assist with inventory of merchandise * May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc.

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Gaming Assistant information

What is a gaming assistant?

Gaming Assistants are professionals who support the operations of gaming environments such as casinos, gaming centers, or online gaming platforms. Their responsibilities can include assisting customers, explaining game rules, managing game equipment, handling minor technical issues, and ensuring a smooth and enjoyable gaming experience. They also often help maintain a safe and fair gaming environment and may support administrative tasks like tracking player activity or monitoring compliance with regulations.

What are the key skills and qualifications needed to thrive as a gaming assistant?

To thrive as a Gaming Assistant, you need a strong understanding of gaming platforms, game rules, and customer service, often supported by experience or relevant training in hospitality or entertainment. Familiarity with point-of-sale systems, reservation software, and gaming equipment is typically required. Exceptional communication, patience, and problem-solving skills help Gaming Assistants create a positive experience for guests and resolve issues efficiently. These skills ensure smooth gaming operations, customer satisfaction, and the overall success of gaming venues or events.

What are some common challenges faced by gaming assistants, and how can they be addressed?

Gaming Assistants often encounter challenges such as managing high volumes of player inquiries, staying updated on rapidly changing game features, and maintaining a positive attitude in high-pressure environments. To address these, it's important to develop strong multitasking skills, stay proactive in learning about game updates, and practice effective communication. Regular team meetings and ongoing training can also help Gaming Assistants stay informed and collaborate efficiently with game developers and support teams.

What is the difference between Gaming Assistant vs Customer Service Representative?

AspectGaming AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; gaming-specific certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCasinos, gaming centers, online gaming platformsCall centers, retail stores, corporate offices
Employer & Industry UsageGaming industry, entertainment venuesVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Gaming Assistants focus on supporting players in gaming environments, ensuring smooth gameplay and addressing gaming-related issues. Customer Service Representatives handle a broader range of customer inquiries across industries. While both roles require communication skills and some certifications, Gaming Assistants specialize in gaming platforms and environments, making them distinct in their focus and work setting.

What are the most commonly searched types of Gaming jobs in Florida?

The most popular types of Gaming jobs in Florida are:

What are popular job titles related to Gaming Assistant jobs in Florida?

For Gaming Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Gaming Assistant jobs in Florida look for?

The top searched job categories for Gaming Assistant jobs in Florida are:

Gaming Assistant jobs near you
Infographic showing various Gaming Assistant job openings in Florida as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution.

Gaming Associate

Altamonte Springs, FL • On-site

Layton Sports Cards
See more jobs at Layton Sports Cardsexternal

$16/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

As part of Layton Sport's Cards recent compensation adjustments, the Gaming Associate position has been updated to a starting rate of $16.00 per hour.

This adjustment reflects the company's ongoing review of compensation and our commitment to maintaining competitive pay for our team.

Position Overview:

The Gaming Associate is a hands-on, customer-facing team member who helps ensure the Layton gaming store runs smoothly while delivering an outstanding retail experience. This role supports daily store operations, assists customers with games and accessories, maintains inventory accuracy and presentation, and contributes to a positive, team-focused environment. The Gaming Associate helps create a welcoming community for all customers while supporting the store team and management in achieving sales and operational goals.


Key Responsibilities:

Customer Service & Sales

  • Assist customers with buying, selling, and trading gaming products, including trading card games (TCG), tabletop games,, and accessories.

  • Provide knowledgeable recommendations based on current releases, player interests, and product availability.

  • Handle customer questions or concerns, ensuring solutions align with company standards.

  • Support high-volume sales periods, new product launches, tournaments, and special events.

Team Support & Store Operations

  • Collaborate with store management and team members to maintain daily store operations and uphold company policies and standards.

  • Assist with training, coaching, and mentoring new team members as needed.

  • Maintain a clean, organized, and professional store environment.

  • Open and close the store as assigned and assist with cash handling, POS transactions, and daily reporting.

  • Support operational improvements, efficiency initiatives, and in-store events, tournaments, game nights, demos, and promotions.

Product Knowledge & Inventory

  • Maintain strong knowledge of TCGs, tabletop games and related accessories.

  • Assist with inventory management, including restocking, transfers, product intake, and organization.

  • Help maintain visual merchandising standards and product presentation.

  • Stay up-to-date on industry trends, new releases, and organized play standards.

Qualifications & Requirements:

  • Strong knowledge and experience with gaming products (TCG, tabletop, or hobby retail).

  • Excellent communication, interpersonal, and customer service skills.

  • Ability to multitask and remain calm in a fast-paced retail environment.

  • Reliable, punctual, and able to work collaboratively with team members.

  • Ability to stand for extended periods and lift up to 20 lbs.

  • Weekend and evening availability required.

  • Must pass a background check.


Work Schedule & Environment

  • Flexible scheduling based on business needs, including evenings, weekends, and holidays
  • Shifts may vary based on tournaments, events, and peak store hours
  • Availability during nights and weekends strongly preferred
  • Fast-paced, customer-focused retail environment centered around gaming and collectibles
  • Regular interaction with customers through sales, gameplay support, and in-store events/tournaments
  • Collaborative team setting with a strong focus on community engagement and inclusivity
  • Dynamic and energetic atmosphere with live gameplay and organized events
  • Requires standing for extended periods and moving throughout the store
  • Ability to lift and carry 25–30 lbs (inventory, sealed product, event materials)


Benefits:

  • Health, dental, and vision insurance

  • Paid time off

  • Employee discounts on products

  • Professional development and advancement opportunities

  • Friendly, high-energy team environment


Equal Employment Opportunity Statement

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