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Game Operations Manager Jobs in Springfield, MA (NOW HIRING)

Ryder

Operations Manager Trainee

Hartford, CT · On-site

This is an essentialindustryandwe'vebeen in the game since 1933! Bachelor's Degree Required Would ... The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training ...

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Game Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do game operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for game operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

Is game operations manager a high paying job?

The salary for a game operations manager varies depending on the industry, location, and experience, but it is generally considered a mid- to high-level management position with competitive compensation. Factors such as leadership skills, industry knowledge, and certifications can influence earning potential.

What is a game operations manager?

A game operations manager oversees the daily functions of a gaming or esports event, ensuring smooth gameplay, managing staff, and coordinating logistics. They often work with technical teams, handle scheduling, and ensure compliance with regulations to deliver a seamless experience for players and spectators.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

Is a game operations manager a high paying job?

A game operations manager typically earns a competitive salary that varies based on experience, location, and the size of the organization. The role often requires skills in project management, coordination, and familiarity with gaming or entertainment environments, which can influence compensation levels.
What are popular job titles related to Game Operations Manager jobs in Springfield, MA? For Game Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Game Operations Manager jobs in Springfield, MA look for? The top searched job categories for Game Operations Manager jobs in Springfield, MA are:
Game Operations Manager jobs near you

Title Promo Staff | Part-Time | PeoplesBank Arena

Oak View Group

Hartford, CT • On-site

$16.94/hr

Part-time

Retirement

Re-posted 8 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Promo Staff | Part-Time | PeoplesBank Arena
Location US-CT-Hartford
Job Post Information* : Posted Date 2 months ago(6/3/2026 4:55 PM)
Job ID 2026-32239
Category Marketing
Type Regular Part-Time
Location : Location US-CT-Hartford
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 06103
Location : Address One Civic Center Plaza
Job Post Information* : Post End Date 9/4/2026
Overview

The Promo Staff is responsible for engaging with guests and ensuring a fun experience at all Hartford Wolf Pack games.

This role pays an hourly rate of $16.94

Benefits for Part-Time Roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 4, 2026.

Responsibilities
  • Work during Wolf Pack Game Nights/Days to assist Game Operations with various responsibilities, including but not limited to setting up Sonar's locker and similar areas, selling 5050/Jersey Raffle tickets, Chuck A Pucks, managing the Silent Auction Table, and assisting with other gameday needs.
  • Assist at events and promotional activities to grow the Wolf Pack fan base.
  • Engage prospective and current Wolf Pack fans in a professional and positive manner through various promotions, events, and marketing efforts.
  • Assist in generating brand awareness for the Wolf Pack at a variety of local events and activities (if applicable).
  • Provide full operational support (set-up/tear-down) of all promotional materials, including tents, tables, etc.
Qualifications
  • Relevant experience, education, training or demonstrated interest in sports management, marketing, promotions, game operations or related areas is preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Excellent communication skills required.
  • Ability to stand for long periods of time.
  • Ability to traverse a variety of terrain and floor surfaces, including stairs, escalators, carpet, concrete, and ice.
  • Ability to work at heights, in darkened areas, around crowds, with loud noise, and with flashing lights.
  • Ability to remain calm and focused in fast-paced environments and stressful situations.
  • Ability to accurately and quickly perform basic math.
  • Must be available for 80% of games, not guaranteed to be scheduled for all available dates.
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