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Game Operations Manager Jobs in Kentucky (NOW HIRING)

The KY Horse Racing and Gaming Corporation

Be Seen First

Charitable Gaming Compliance Officer

Lexington, KY · On-site

$58K - $63K/yr

Ability to manage multiple tasks and meet deadlines in a fast-paced environment. * Proficiency in ... gaming operations. Established through legislative action, the KHRGC evolved from the former ...

San Manuel

$180 - $280/hr

## Vice President, IT Gaming and HospitalityApplylocations: Highland, CAtime type: Full timeposted on ... operations.2. Lead all casino technology systems, including Casino Management Systems (Oasis 360 ...

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All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Kentucky

Game Operations Manager information

See Kentucky salary details

$26.9K

$55.1K

$102.9K

How much do game operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for game operations manager in Kentucky is $55,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

Is a game operations manager a high paying job?

Game operations managers typically earn salaries that are competitive within the gaming and entertainment industries, with pay varying based on experience, location, and company size. In general, the role offers a mid- to high-level salary, especially for those with strong leadership skills and industry knowledge, but it may not be classified as a high-paying executive position.

What are popular job titles related to Game Operations Manager jobs in Kentucky?

For Game Operations Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Kentucky look for?

The top searched job categories for Game Operations Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Game Operations Manager jobs?

Cities in Kentucky with the most Game Operations Manager job openings:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,113 per year, or $26.5 per hour.

Director, Sales & Operations

Scientific Games

Louisville, KY • On-site

Full-time

Re-posted 21 days ago

Scientific Games rating

7.8

Company rating: 7.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Scientific Games:
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
The Director of Sales and Operations for our KY SGEP site is the day-to-day business owner responsible for leading the site operations and management of the relationship between Scientific Games and the KY Lottery. This role manages our site operation, driving success with our key metrics, provides continuous strategic planning services to the lottery by utilizing our insights and analytics. Responsibilities encompass contract compliance, strategy, delivering proposed services to the customer, P&L management of the operation, holding all personnel accountable to policies and procedures, and ensuring the sites operates in alignment with the core values, mission statement, ethical guidelines, and policies of Scientific Games.
This description is a summary of principal responsibilities and is not intended to include all duties which may be assigned.
Job Duties / Key Accountabilities
  • Collaborate with the lottery to develop strategic sales plans based off of analytics that align with the lottery KPIs and drive sustainable growth.
  • Foster a culture of collaboration and teamwork across the site to ensure the achievement of business goals and initiatives.
  • Work with SG sales team to develop, recommend and execute instant product objectives using the full suite of instant products available from SG to maximize revenues for both lottery and SG.
  • Provide financial management, reporting, and accurate forecasting for site P&Ls and capital budgeting.
  • Analyze sales data and market trends to identify opportunities for growth and optimization.
  • Monitor key performance metrics to assess operational performance and identify areas of efficiency opportunity.
  • Provide direction for all areas of the business at the site, according to the contract, in relation to operations, order creation and fulfillment, site maintenance, product development and analytics.
  • Develop solutions to reduce costs and increase efficiency to maximize profitability.
  • Provide strategic updates and recommendations to senior leadership based on insights and analysis.
  • Ensure that the site team is meeting contractual obligations in their respective responsibilities.
  • Manage various project schedules while meeting business deadlines and budgets.
  • Responsible for development of all personnel reporting directly or indirectly at the site.
  • Escalate and follow-up on all customer requests that require additional support and visibility, or affect scope outside of local site.
  • Ensure contract compliance.
  • Work with government relations team on updated state regulations and guidelines impacting business.

Qualifications / Skills / Knowledge
Required
  • Bachelor's Degree in Business Administration, Management, or related field
  • 2+ years of experience managing a team
  • 5-8 years of work experience
  • Strong leadership skills required
  • Financial management, budget development and reporting experience
  • Excellent communication skills with the ability to build relationships and influence stakeholders at all levels
  • Strong time management skills
  • Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions
  • Strategic mindset with the ability to develop innovative solutions to complex challenges
  • MS Office - Being able to work in Excel, Word, and PowerPoint required

Desired
  • 5+ years of experience managing a team preferred
  • Experience working in an environment with warehouse and call center operations is a plus
  • Experience in the Lottery industry is a plus
  • Experience in planning and implementing marketing focus groups
  • Experience working for a company selling consumer goods is a plus

Qualifications
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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