ZipRecruiter

Log In

1

Game Customer Support Jobs (NOW HIRING)

BettingJobs

Customer Support at Kearny, New Jersey

Kearny, NJ · On-site

$17.75 - $22.75/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

BettingJobs

Customer Support at Newark, New Jersey

Newark, NJ · On-site

$17.75 - $22.75/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

Drivetime Inc

Customer Support Specialist

Mesa, AZ · On-site

$17.75 - $24/hr

Interacting with customers through multiple means of communication, including phones, text, and ... Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and ...

Padlet

Customer Support Associate

San Francisco, CA · On-site

$20.50 - $28.25/hr

Customer Support Representative Padlet is building software for a good education. A good education ... We have a meditation room, game room, library, art studio, kids room, and full makerspace with 3d ...

Fanatics

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

... Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans ... Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ...

Fanatics

Customer Support Associate

Manhattan, NY · On-site

$20 - $25/hr

... Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans ... Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors ...

CATALIS

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

Fanatics Collectibles

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

... Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans ... Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ...

AEG

Customer Support Specialist

Nashville, TN · On-site

$50K - $60K/yr

Customer Support Specialist At Baseline, our growth doesn't just come from acquiring new clients-it ... If their kid has a big game, don't be surprised if we show up. That's not "above and beyond" to us.

previous page

Showing results 41-60

All JobsGame Customer Support Jobs

Game Customer Support information

See salary details

$12

$19

$28

How much do game customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for game customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a game customer support?

A Game Customer Support job involves assisting players with issues related to a game, such as technical problems, account inquiries, or gameplay questions. Support agents communicate through various channels like chat, email, or phone to resolve concerns promptly. They also gather feedback, report bugs, and ensure a positive player experience. Strong communication skills, patience, and knowledge of the game are essential for success in this role.

What are the typical daily responsibilities of a game customer support?

As a Game Customer Support representative, your daily tasks usually include responding to player inquiries via chat, email, or forums, troubleshooting technical issues, and escalating more complex problems to specialized teams. You may also document player feedback, update support resources, and assist with account or payment issues. Collaboration with other departments, such as development or community management, is common to ensure accurate solutions and continuous improvement of the gaming experience. This role often involves a blend of routine support tasks and dynamic problem-solving, making every day unique.

What are the key skills and qualifications needed to thrive in game customer support?

To thrive as a Game Customer Support professional, you need strong problem-solving abilities, excellent verbal and written communication skills, and a solid understanding of gaming platforms. Familiarity with customer service software (such as Zendesk or Freshdesk), ticketing systems, and knowledge base tools is often required. Patience, teamwork, and a passion for gaming help candidates excel in interacting with both customers and colleagues. These skills ensure prompt, effective assistance and contribute to a positive gaming experience for users.

More about Game Customer Support jobs

What states have the most Game Customer Support jobs?

States with the most job openings for Game Customer Support jobs include:

What are popular job titles related to Game Customer Support jobs?

For Game Customer Support jobs, the most frequently searched job titles are:

Game Customer Support jobs near you
Infographic showing various Game Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support at Lyndhurst, New Jersey

Lyndhurst, NJ • On-site

BettingJobs
See more jobs at BettingJobsexternal

$17.25 - $22.25/hr

Other

Posted 26 days ago

Job description

BettingJobs

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026.

Key Responsibilities:

  • Provide responsive, professional assistance to customers through live chat, email, and phone.
  • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues.
  • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies.
  • Identify, document, and escalate technical or operational issues to relevant internal teams.
  • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information.
  • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly.
  • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests.
  • Maintain high-quality service levels and meet performance KPIs.
  • Contribute to a positive and supportive team environment, especially during the early launch phase.

Requirements:

  • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry.
  • Strong communication skills and a customer-centric mindset.
  • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation).
  • Basic understanding of online platforms, payment methods, and troubleshooting.
  • Attention to detail with the ability to follow structured procedures.
  • Ability to work on-site in the New Jersey office.

Nice to have:

  • Experience in a regulated iGaming market (US or international).
  • Familiarity with KYC, AML, and responsible gaming principles.
  • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

Apply