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Game Customer Support Jobs (NOW HIRING)

Polymarket

International Customer Support

Manhattan, NY · On-site

$18.75 - $24/hr

About the Role We're looking for a community-first customer support professional to own the user ... You have 4+ years of experience in financial services, fintech, crypto, trading, gaming, or web3 ...

CATALIS

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

Clientbook

Customer Support Specialist

Lehi, UT · On-site

$19.23 - $24.04/hr

Clientbook is looking for a Customer Support Specialist to perform a wide range of client-related ... Fun office with a game room (mostly NFL blitz. You'll figure it out), stocked food, gym.

Catalis

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

ChurnZero

Customer Support Representative

Manhattan, NY · Remote

$42K - $55K/yr

Responsibilities Manage the queue of incoming support cases via email and zoom if necessary to ... We provide game-changing software to understand, strengthen, and grow your customer relationships ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

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Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

About Us Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and ... Customer Service Leadership & Escalation Support * Serve as the primary support resource for ...

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Game Customer Support information

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$12

$19

$28

How much do game customer support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for game customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Game Customer Support job?

A Game Customer Support job involves assisting players with issues related to a game, such as technical problems, account inquiries, or gameplay questions. Support agents communicate through various channels like chat, email, or phone to resolve concerns promptly. They also gather feedback, report bugs, and ensure a positive player experience. Strong communication skills, patience, and knowledge of the game are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Game Customer Support position, and why are they important?

To thrive as a Game Customer Support professional, you need strong problem-solving abilities, excellent verbal and written communication skills, and a solid understanding of gaming platforms. Familiarity with customer service software (such as Zendesk or Freshdesk), ticketing systems, and knowledge base tools is often required. Patience, teamwork, and a passion for gaming help candidates excel in interacting with both customers and colleagues. These skills ensure prompt, effective assistance and contribute to a positive gaming experience for users.

What are typical daily responsibilities for someone in a Game Customer Support role?

As a Game Customer Support representative, your daily tasks usually include responding to player inquiries via chat, email, or forums, troubleshooting technical issues, and escalating more complex problems to specialized teams. You may also document player feedback, update support resources, and assist with account or payment issues. Collaboration with other departments, such as development or community management, is common to ensure accurate solutions and continuous improvement of the gaming experience. This role often involves a blend of routine support tasks and dynamic problem-solving, making every day unique.
More about Game Customer Support jobs
What states have the most Game Customer Support jobs? States with the most job openings for Game Customer Support jobs include:
What job categories do people searching Game Customer Support jobs look for? The top searched job categories for Game Customer Support jobs are:
Game Customer Support jobs near you
Infographic showing various Game Customer Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Customer Support Specialist

Customer Support Specialist

Ship Sticks

Palm Beach Gardens, FL • On-site

$36K - $42K/yr

Full-time

Medical, Dental, Vision

Posted 28 days ago

Job description

We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.

Our ideal candidate is a person who is flexible, trainable, and motivated to succeed. A person looking for a long-term career who wants to get their foot in the door with a company that continuously promotes within. We are currently looking to hire 3 team members.

Position Benefits:

  • Full training provided
  • No experience needed
  • Great compensation and bonus opportunities
  • Health, dental and vision benefits
  • Supplemental benefits
  • Paid vacation
  • Dynamic team environment
  • Opportunity for career growth

As a Customer Support Specialist, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.


Responsibilities:

  • Handle customer inquiries
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Golf or travel industry experience (not required)
  • Logistics or transportation experience (not required)

We pride ourselves in great company culture and mentoring our employees to reach their full potential and long-term career goals. If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now!

Company Description

Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.
Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a cost-effective, easy-to-use way. The company’s partnerships with major delivery carriers including UPS, FedEx and DHL, as well as premier golf resorts, keep costs down while sending golf clubs quickly and safely. Once a traveler schedules a shipment online, Ship Sticks picks up the golf clubs, provides complimentary insurance, and guarantees on-time delivery at hotels and golf destinations worldwide.
Headquartered in Palm Beach Gardens, Florida, Ship Sticks operates seven days a week providing customer service. The company has direct partnerships with thousands of courses worldwide, including 80 percent of Golfweek’s Top 400 Golf Courses, Country Clubs, and Resorts. Profiled in Forbes, Golf Digest, CNBC and more.

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