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Game Customer Support Jobs in Texas (NOW HIRING)

OTK Network

Technical Customer Support Representative

Austin, TX · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Starforge Systems is looking for a Technical Customer Support Representative to remotely troubleshoot Windows-based gaming PCs and help customers resolve hardware, software, and performance issues.

OTK Network

Technical Customer Support Representative

Austin, TX · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Starforge Systems is looking for a Technical Customer Support Representative to remotely troubleshoot Windows-based gaming PCs and help customers resolve hardware, software, and performance issues.

Sync.com, Inc

Technical Customer Support

Dallas, TX · On-site +1

... on game changing projects. You will help define what the future of work looks like. Most ... Provide exceptional technical support to customers using our cloud storage and file sharing ...

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

Ag

Customer Support Manager (Super Puma)

Grand Prairie, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... home games. How we care for you: * Financial Rewards:Competitive base salary, incentive ... Propose and support customer service improvement initiatives to improve customer satisfaction.

Puttshack

Game Support / Guest Experience Team

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in hospitality, customer service, or related field * Passion for games and technology * High standards of guest service * Good communication skills and ability to problem solve

Puttshack

Game Support / Guest Experience Team

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in hospitality, customer service, or related field * Passion for games and technology * High standards of guest service * Good communication skills and ability to problem solve

Puttshack

Game Support / Guest Experience Team

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in hospitality, customer service, or related field * Passion for games and technology * High standards of guest service * Good communication skills and ability to problem solve

Puttshack

Game Support / Guest Experience Team

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in hospitality, customer service, or related field * Passion for games and technology * High standards of guest service * Good communication skills and ability to problem solve

Puttshack

Game Support / Guest Experience Team

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in hospitality, customer service, or related field * Passion for games and technology * High standards of guest service * Good communication skills and ability to problem solve

Songwriters Texas LLC

Expert Game Technician

Austin, TX · On-site

... customer ● relationships Training and Development: ● Train junior technicians on best practices for maintaining and repairing gaming equipment. ● Provide ongoing support and mentorship to team ...

Socket.dev

Principal Game Designer

Austin, TX · On-site

$123 - $182/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CS ... Zynga offers a world‑class benefits package that helps support and balance the needs of our teams.

Zynga

Principal Game Designer

Austin, TX · On-site

$123K - $182K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CS ... Zynga offers a world-class benefits package that helps support and balance the needs of our teams.

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Showing results 1-20

All JobsGame Customer Support JobsGame Customer Support Jobs in Texas

Game Customer Support information

What is a game customer support?

A Game Customer Support job involves assisting players with issues related to a game, such as technical problems, account inquiries, or gameplay questions. Support agents communicate through various channels like chat, email, or phone to resolve concerns promptly. They also gather feedback, report bugs, and ensure a positive player experience. Strong communication skills, patience, and knowledge of the game are essential for success in this role.

What are the typical daily responsibilities of a game customer support?

As a Game Customer Support representative, your daily tasks usually include responding to player inquiries via chat, email, or forums, troubleshooting technical issues, and escalating more complex problems to specialized teams. You may also document player feedback, update support resources, and assist with account or payment issues. Collaboration with other departments, such as development or community management, is common to ensure accurate solutions and continuous improvement of the gaming experience. This role often involves a blend of routine support tasks and dynamic problem-solving, making every day unique.

What are the key skills and qualifications needed to thrive in game customer support?

To thrive as a Game Customer Support professional, you need strong problem-solving abilities, excellent verbal and written communication skills, and a solid understanding of gaming platforms. Familiarity with customer service software (such as Zendesk or Freshdesk), ticketing systems, and knowledge base tools is often required. Patience, teamwork, and a passion for gaming help candidates excel in interacting with both customers and colleagues. These skills ensure prompt, effective assistance and contribute to a positive gaming experience for users.

What are popular job titles related to Game Customer Support jobs in Texas?

For Game Customer Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Game Customer Support jobs in Texas look for?

The top searched job categories for Game Customer Support jobs in Texas are:

Game Customer Support jobs near you
Infographic showing various Game Customer Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Game Support

Diversified Sourcing Solutions

Austin, TX

$12/hr

Full-time

Re-posted 3 days ago

Job description

Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability.

CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!

RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content

REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills

PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!