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Funeral Pre Sales information

What is funeral pre sales?

Funeral pre sales involve helping individuals and families plan and pay for funeral arrangements in advance. This can include selecting burial or cremation options, choosing service details, and setting up payment plans to cover future costs. Pre-planning relieves families of the burden of making difficult decisions during a time of grief and can lock in current prices for services. Funeral pre sales professionals guide clients through available options and ensure their wishes are documented and respected.

What are the key skills and qualifications needed to thrive as a funeral pre sales professional?

To thrive as a Funeral Pre Sales professional, you need a solid understanding of funeral service products, sales techniques, and typically a background in sales or customer service. Familiarity with customer relationship management (CRM) software and, in some jurisdictions, a state-issued pre-need sales license are common requirements. Compassion, active listening, and strong interpersonal communication are essential soft skills that help build trust with clients during sensitive conversations. These skills and qualifications are crucial for effectively guiding families through pre-planning decisions while maintaining ethical and supportive service.

What are common challenges faced by professionals in funeral pre sales, and how can they be overcome?

Professionals in Funeral Pre Sales often encounter the challenge of addressing sensitive topics with clients who may be experiencing grief or discomfort discussing end-of-life arrangements. Building trust and demonstrating empathy are essential to navigating these conversations effectively. Additionally, staying informed about changing regulations and available service options ensures that clients receive accurate information. Successful Funeral Pre Sales professionals proactively seek training in communication and grief support techniques, and often collaborate closely with funeral directors and administrative staff to provide comprehensive service.

What is the difference between Funeral Pre Sales vs Funeral Director?

AspectFuneral Pre SalesFuneral Director
CredentialsSales certifications, customer service experienceFuneral service license, state certification
Work EnvironmentOffice, client meetings, pre-arrangement consultationsFuneral homes, on-site at services
Industry UsagePre-arrangement sales, client consultationsArranging and conducting funeral services

Funeral Pre Sales professionals focus on pre-arranging funeral services, handling client consultations and sales. Funeral Directors manage the entire funeral process, including arrangements, ceremonies, and aftercare. While both roles require strong interpersonal skills, Funeral Pre Sales emphasizes sales and planning, whereas Funeral Directors oversee the actual funeral services and logistics.

What are popular job titles related to Funeral Pre Sales jobs?

For Funeral Pre Sales jobs, the most frequently searched job titles are:

Infographic showing various Funeral Pre Sales job openings in the United States as of September 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Pre-Arranged Funeral Counselor

Kissimmee, FL • On-site

Carriage Services
Individual, Family and Community Social Assistance • 5 - 10K employees
Learn more about Carriage Servicesexternal

$50K - $100K/yr

Other

Re-posted 27 days ago

Carriage Services rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Pre-Arranged Funeral Counselor (Outside Sales)

Step into a role where your drive directly fuels your success. As a Pre-Arranged Funeral Counselor, you’ll build powerful relationships, lead meaningful conversations, and help families make important decisions with confidence. This is more than a sales job, it’s where purpose meets performance. If you’re competitive, self‑motivated, and ready to own your results, you’ll thrive in a commission‑driven environment with targeted first-year earnings of $50,000 to $100,000—with higher income potential for top performers. You’ll have the freedom to work independently, build your own pipeline, and make a real impact in the lives of the families you serve.

Compensation: $50,000 - $100,000 (commission/bonus included)

Job Type: Full-Time (Monday - Friday with some weekends as needed)

Location: Osceola Funeral Home located in Kissimmee, Florida.

Qualifications
  • High school diploma or equivalent required.
  • Minimum of 2 years of sales experience. Outside sales experience is strongly preferred.
  • Must be licensed or willing to quickly obtain an insurance license—as required by state regulations.
  • Valid good standing driver’s license and acceptable driving record.
  • Ability to read, write and speak English fluently strong preferred but not required.
  • Proficiency in additional languages is a plus.
Job Duties & Responsibilities
  • Meet with families to present pre-need funeral and cremation options.
  • Generate new business through leads, referrals, and community outreach.
  • Work independently in the field with minimal supervision.
  • Build and maintain trusted, professional relationships with families.
  • Represent the company with professionalism, compassion, and integrity.
  • Develop community connections through networking, events, and outreach.
  • Collaborate with internal teams to ensure smooth customer experience.
  • Participate in training and ongoing development.
  • Track activity utilizing company CRM and report results to leadership.
  • Complete contracts, paperwork, and payments accurately and on time.
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