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Funeral Home Sales Jobs (NOW HIRING)

Funeral Manager

Raleigh, NC · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Direct all activities relating to funeral services- preparation of funeral home facilities ... Proven leadership ability, excellent customer service, sales and communication skills. * Ability to ...

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Funeral Home Sales information

See salary details

$26K

$53.2K

$105.5K

How much do funeral home sales jobs pay per year?

As of Aug 16, 2026, the average yearly pay for funeral home sales in the United States is $53,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a funeral home sales professional, and why are they important?

To thrive as a Funeral Home Sales professional, you need knowledge of funeral service products, strong consultative sales skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and sometimes state licensure or certification is important. Exceptional empathy, active listening, and communication skills help build trust with clients during sensitive times. These abilities ensure you can provide personalized guidance, achieve sales goals, and support families with compassion and professionalism.

What is funeral home sales?

Funeral home sales involve assisting families in selecting and purchasing funeral services and related products, such as caskets, urns, and memorial packages. Sales representatives work closely with clients to understand their preferences, budget, and cultural or religious needs during a difficult time. They also provide information about pre-planning options and help clients navigate the necessary paperwork. The goal is to ensure that families receive compassionate support while arranging meaningful services.

What are some common challenges faced in a funeral home sales role, and how can they be managed effectively?

Professionals in Funeral Home Sales often encounter the sensitive challenge of discussing pre-need and at-need arrangements with families during emotionally difficult times. Building trust and demonstrating empathy are essential for success. Sales consultants must balance compassion with clear communication about service options and costs, while managing follow-ups without seeming intrusive. Ongoing training in grief sensitivity, as well as collaborating closely with funeral directors and support staff, can help manage these challenges and foster meaningful client relationships.

Is funeral home sales a stressful job?

Funeral home sales can be stressful due to the emotional nature of the work and the need to handle sensitive situations with compassion. Sales professionals often work on tight schedules and must balance empathy with meeting sales goals, which can contribute to job stress.

Is working at a funeral home worth it?

Funeral home sales can be a rewarding career for those interested in helping families during difficult times and developing strong interpersonal skills. The job often involves sales, customer service, and knowledge of funeral services, with some positions requiring certification or licensing. Compensation varies, and the work environment can be emotionally demanding but also fulfilling for those committed to the profession.

What is the difference between Funeral Home Sales vs Funeral Director?

AspectFuneral Home SalesFuneral Director
CredentialsSales certifications, sometimes funeral service backgroundFuneral service license, certification
Work EnvironmentOffice, sales meetings, client consultationsFuneral homes, chapels, on-site at services
Industry UsageSales and marketing within funeral industryManaging funeral arrangements and services

Funeral Home Sales focuses on marketing and selling funeral services and products, often requiring sales skills and industry knowledge. Funeral Directors handle the planning and coordination of funeral services, requiring licensing and direct client interaction. While both roles serve the funeral industry, Funeral Home Sales emphasizes sales functions, whereas Funeral Directors focus on service delivery and client care.

How to get into funeral home sales?

To enter funeral home sales, candidates typically need strong communication and customer service skills, along with knowledge of funeral services and products. A high school diploma or equivalent is usually required, and some employers prefer candidates with sales experience or relevant certifications. Gaining experience in sales or the funeral industry can improve job prospects in this field.
More about Funeral Home Sales jobs

What cities are hiring for Funeral Home Sales jobs?

Cities with the most Funeral Home Sales job openings:

What states have the most Funeral Home Sales jobs?

States with the most job openings for Funeral Home Sales jobs include:

What job categories do people searching Funeral Home Sales jobs look for?

The top searched job categories for Funeral Home Sales jobs are:

Infographic showing various Funeral Home Sales job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,170 per year, or $25.6 per hour.

Full-time

Life

Posted 5 days ago


Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.
Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
  • Work with Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals. Prepare annual operational and personnel budgets. Communicate Company and Market strategies, values, and goals to staff. Interpret goals into local actionable plans.
  • Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals.
  • Approve expenditures and invoices. Manage overtime to an acceptable expense.

Operations
  • Manage the day-to-day operations communicating expectations, delegating workload, and setting priorities ensuring annual goal achievement. Review and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and policies.
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.
  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
  • Plan and implement annual initiatives that may affect resources or goals across locations. Collaborate with stakeholders to understand business needs, resource constraints, and negotiate solutions.
  • Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.

Funeral Arrangements & Directing
  • May receive or initiate call to deceased next of kin. Exhibiting concern and empathy, facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Everlasting Memory products.
  • May preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authorization to proceed with service Arrangements. Present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.

Leadership and People Development
  • Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.
  • Build effective business relationships across the organizations

MINIMUM Requirements
Education
  • High school diploma or equivalent
  • Technical diploma in Funeral Services or Mortuary Science preferred
  • Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board

Certification/License
  • Funeral Director license as required by state/province law and as prescribed by each state board

Experience
  • At least five (5) years' industry experience with increasing responsibilities
  • At least two (2) years' experience guiding staff and communicating expectations
  • Prior experience managing people a preferred
  • Budgeting and expense control experience preferred

Knowledge, Skills and Abilities
  • Ability to work evenings and weekends
  • Conversant in industry and financial acumen
  • Proficient in MS Office suite
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues
  • Leadership skills and the desire to manage people
  • Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
  • Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
  • Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis
  • Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
  • Professional written and verbal communication skills including public speaking, collaboration, and negotiation
  • Proficient working knowledge of HMIS, InfoPort, and CarePoint
  • Proficient MS Office Suite skills
  • Ability to work nights and weekends

Postal Code: 32763
Category (Portal Searching): Operations
Job Location: US-FL - Orange City

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