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Fulltime Patient Experience Manager Jobs (NOW HIRING)

RWJBarnabas Health

Patient Experience Manager

Somerset, NJ · On-site

$83K - $117K/yr

The Patient Experience Manager serves as the strategic lead and primary resource for all patient experience initiatives within the Medical Group, partnering with practice leadership, providers, and ...

Marion Health

Patient Experience Manager

Marion, IN

The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of patients and families throughout Marion ...

Compass Group

PATIENT EXPERIENCE MANAGER

Little Rock, AR · On-site

$70K - $80K/yr

... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...

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How much do fulltime patient experience manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for fulltime patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What healthcare jobs pay over $100k per year?

Fulltime Patient Experience Managers typically earn between $70,000 and $100,000 annually, but senior roles in healthcare administration, healthcare executives, and specialized medical professionals such as anesthesiologists, surgeons, and radiologists often exceed $100,000 per year. These positions usually require advanced degrees, certifications, and extensive experience in healthcare settings.

What does a patient experience manager do?

A patient experience manager oversees initiatives to improve patient satisfaction and quality of care within healthcare settings. They analyze patient feedback, coordinate staff training, and implement strategies to enhance communication and service delivery, often using tools like surveys and data analysis. The role requires strong communication skills and knowledge of healthcare operations.

What is the highest paying job in healthcare management?

In healthcare management, the highest paying roles are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of large healthcare organizations, with salaries often exceeding $200,000 annually. These roles require extensive experience, leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

How much does a patient experience manager make?

In Florida, a patient experience manager typically earns between $60,000 and $85,000 annually, depending on experience, certifications, and the size of the healthcare organization. Salaries may also vary based on location within the state and specific responsibilities of the role.
More about Fulltime Patient Experience Manager jobs
What cities are hiring for Fulltime Patient Experience Manager jobs? Cities with the most Fulltime Patient Experience Manager job openings:
What states have the most Fulltime Patient Experience Manager jobs? States with the most job openings for Fulltime Patient Experience Manager jobs include:
What job categories do people searching Fulltime Patient Experience Manager jobs look for? The top searched job categories for Fulltime Patient Experience Manager jobs are:
Fulltime Patient Experience Manager jobs near you
Infographic showing various Fulltime Patient Experience Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.
Patient Experience Manager

Patient Experience Manager

Southern Regional Medical Center

Riverdale, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Overview

Shift's Available:  Days

Employment Type: Full Time

Hours: 8 hours

Location: Southern Regional Medical Center - Riverdale, GA 

We are seeking a Patient Experience Manager who will serves as a knowledge, quality and process expert on patient experience improvement. 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

  • Acts as point of contact for facilities and responds to patient experience inquiries related to measures, analysis, support and interventions.
  • Plans and provides training, expert coaching and observation, knowledge assessment, and skill validation in patient experience improvement for all levels of the organization.
  • Communicates all requirements and commitments for each project.
  • Prepares and presents both oral and written reports and presentations on the progress of the facilities in meeting their patient experience goals.
  • Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders.
  • Serves as a change agent on patient experience.
  • Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan.
  • Adopts a proactive approach to identify risk to plan success.
  • Develops and organizes tools, processes and procedures that can be utilized across the system to ensure positive patient experiences.
  • In collaboration with Regional Director, interfaces with key leadership constituencies to help drive system performance.
  • Applies evidence-based knowledge of performance improvement, survey instruments and methodology to work.
  • Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director.
  • Supports other teams' work in relation to patient experience outcomes, and supports integration of process improvements across system.
Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Experience consulting or coaching evidence-based best practiced in patient experience in a health care setting

2. Bachelor's Degree in Business, Healthcare or a related field, preferred.

3. Must have excellent communication and presentation skills - written and oral

4. Excellent interpersonal skills, with the ability to interact effectively with a wide variety of stakeholders to creatively solve problems, guide, and influence people.

5. Must effectively manage time, and operate as a self-starter by being proactive and assertive.

6. Ability to manage multiple projects and meet multiple deadlines with excellent organizational and project management skills as well as a strong attention to detail.

7. Requires knowledge of CAHPS, Reputation Management, and other such patient experience surveys in the public domain that impact public reporting and value-based reimbursement.

8. Strong computer literacy and software experience - Word, PowerPoint, Excel, Adobe Acrobat.

9. Ability to travel to all entity locations throughout the geographic service area.

Here are some of the benefits of working at Prime Healthcare:

  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

#LI-HM1

Employment StatusFull TimeShiftDaysEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Employment Type: FULL_TIME

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