The Help Desk and ERP Technician I provides first-level support for hardware, software, network ... Requirements: * 2-5 years experience in IT Support, ERP support, or other related IT role.
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The Help Desk and ERP Technician I provides first-level support for hardware, software, network ... Requirements: * 2-5 years experience in IT Support, ERP support, or other related IT role.
Description The Help Desk and ERP Technician I provides first-level support for hardware, software ... Requirements * 2-5 years experience in IT Support, ERP support, or other related IT role.
Description The Help Desk and ERP Technician I provides first-level support for hardware, software ... Requirements * 2-5 years experience in IT Support, ERP support, or other related IT role.
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
We are committed to helping you find a role that recognizes your interests, expertise, and talent ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
We are committed to helping you find a role that recognizes your interests, expertise, and talent ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
We are committed to helping you find a role that recognizes your interests, expertise, and talent ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
We are committed to helping you find a role that recognizes your interests, expertise, and talent ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
CST TIER 2-OPERATING ROOM
Terre Haute, IN · On-site
$10/hr
Join our talented team, where U matter and U belong! ---- We are committed to helping you find a ... In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules
NSOC Help Desk Support Technician, 3rd shift
Fort Wayne, IN · On-site
$22 - $25/hr
Associate's or Bachelor's degree in IT, Computer Science, Network Technology, or a related field * 1-2 years of experience in a technical support, help desk, or customer service role * Familiarity ...
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NSOC Help Desk Support Technician, 3rd shift
Fort Wayne, IN · On-site
$22 - $25/hr
Associate's or Bachelor's degree in IT, Computer Science, Network Technology, or a related field * 1-2 years of experience in a technical support, help desk, or customer service role * Familiarity ...
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Service Desk Analyst I - Hybrid - Fishers, IN
$19.25 - $26.25/hr
Please note, this full-time position is in Indianapolis, IN and we do not offer relocation ... Primarily provides Tier 1 level support; may provide Tier 2 level support as needed. * Escalates ...
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Service Desk Analyst I - Hybrid - Fishers, IN
$19.25 - $26.25/hr
Please note, this full-time position is in Indianapolis, IN and we do not offer relocation ... Primarily provides Tier 1 level support; may provide Tier 2 level support as needed. * Escalates ...
Service Desk Analyst I - Hybrid - Fishers, IN
$19.50 - $26.75/hr
Please note, this full-time position is in Indianapolis, IN and we do not offer relocation ... Primarily provides Tier 1 level support; may provide Tier 2 level support as needed. * Escalates ...
Service Desk Analyst I - Hybrid - Fishers, IN
$19.50 - $26.75/hr
Please note, this full-time position is in Indianapolis, IN and we do not offer relocation ... Primarily provides Tier 1 level support; may provide Tier 2 level support as needed. * Escalates ...
Service Desk Analyst (Hybrid)
Fort Wayne, IN · On-site
$26.50/hr
Level 2 support when possible by ability. * Onsite support of hardware and software. * Vendor ... help grow a company then this is the job for you. We are looking for our team members to take ...
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Service Desk Analyst (Hybrid)
Fort Wayne, IN · On-site
$26.50/hr
Level 2 support when possible by ability. * Onsite support of hardware and software. * Vendor ... help grow a company then this is the job for you. We are looking for our team members to take ...
Service Desk Analyst (Hybrid)
Fort Wayne, IN · On-site
$26.50/hr
Level 2 support when possible by ability. * Onsite support of hardware and software. * Vendor ... help grow a company then this is the job for you. We are looking for our team members to take ...
Service Desk Analyst (Hybrid)
Fort Wayne, IN · On-site
$26.50/hr
Level 2 support when possible by ability. * Onsite support of hardware and software. * Vendor ... help grow a company then this is the job for you. We are looking for our team members to take ...
IT Support and Network Technician
Bloomington, IN · On-site
$20 - $27.25/hr
This is a tier-1 to tier-2 help desk and field role, working out of our ticketing platform, our ... This is a full-time job, and you get time to go eat. * Certifications paid for. We cover the ...
IT Support and Network Technician
Bloomington, IN · On-site
$20 - $27.25/hr
This is a tier-1 to tier-2 help desk and field role, working out of our ticketing platform, our ... This is a full-time job, and you get time to go eat. * Certifications paid for. We cover the ...
Service Desk Technician
Elkhart, IN · On-site
Patrick Industries is hiring an experienced, full-time Service Desk Technician to join our growing ... Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or ...
Service Desk Technician
Elkhart, IN · On-site
Patrick Industries is hiring an experienced, full-time Service Desk Technician to join our growing ... Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or ...
This is a tier-1 to tier-2 help desk and field role, working out of our ticketing platform, our ... This is a full-time job, and you get time to go eat. * Certifications paid for. We cover the ...
Quick apply
This is a tier-1 to tier-2 help desk and field role, working out of our ticketing platform, our ... This is a full-time job, and you get time to go eat. * Certifications paid for. We cover the ...
Associate's degree in information technology or equivalent experience * 2-4 years of experience in a help desk or technical support role * Advanced knowledge of Windows, macOS, Microsoft 365 ...
Associate's degree in information technology or equivalent experience * 2-4 years of experience in a help desk or technical support role * Advanced knowledge of Windows, macOS, Microsoft 365 ...
Associate's degree in information technology or equivalent experience * 2-4 years of experience in a help desk or technical support role * Advanced knowledge of Windows, macOS, Microsoft 365 ...
Associate's degree in information technology or equivalent experience * 2-4 years of experience in a help desk or technical support role * Advanced knowledge of Windows, macOS, Microsoft 365 ...
Managed Services Engineer
South Bend, IN · On-site
Provide Tier 2 escalation support for Service Desk and Managed Services incidents, service requests ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Managed Services Engineer
South Bend, IN · On-site
Provide Tier 2 escalation support for Service Desk and Managed Services incidents, service requests ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Two years of education above high school may be substituted to meet the general experience requirement. GS-05: Four years of education above high school in any field may be substituted to meet the ...
New
Two years of education above high school may be substituted to meet the general experience requirement. GS-05: Four years of education above high school in any field may be substituted to meet the ...
New
Fulltime Help Desk Tier Two information
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Job description
Description:
The Help Desk and ERP Technician I provides first-level support for hardware, software, network connectivity, user accounts, enterprise applications, and NetSuite users across multiple locations. As a member of a lean IT team within a growing organization, this individual will work closely with business users and IT colleagues, take ownership of a wide range of technical needs, and contribute to improving systems, processes, and the overall employee technology experience. This position offers the opportunity to expand technical and ERP knowledge, gain exposure to a variety of projects, and grow into increased responsibilities as the organization and IT function continue to evolve.
Core Job Responsibilities:
- Provide first-level technical support for hardware, software, applications, user accounts, network connectivity, and general technology issues across multiple locations.
- Monitor the help desk queue, prioritize requests, maintain service-level expectations, and document all incidents and resolutions in the ticketing system.
- Configure, deploy, maintain, upgrade, image, and troubleshoot Windows computers, laptops, mobile devices, printers, scanners, phones, and other workplace technology.
- Troubleshoot wired and wireless connectivity, VPN access, TCP/IP, DNS, DHCP, and other common network-related issues.
- Support enterprise applications and services, including Microsoft applications, financial management systems, Adobe PDF tools, document management platforms, endpoint security, antivirus, and VoIP systems.
- Provide first-level NetSuite support, including troubleshooting, issue resolution, and assistance with navigation, transactions, reporting, permissions, and day-to-day business processes.
- Assist with NetSuite user administration, including account setup, onboarding and offboarding, access permissions, and security roles.
- Participate in testing system changes, enhancements, integrations, and configurations while documenting results, processes, known issues, and user instructions.
- Collaborate with business users, vendors, and the IT team to gather requirements, resolve ERP-related issues, improve workflows, and support ongoing system enhancements.
- Assist with technical projects, equipment inventory, employee training, data validation, reporting, saved searches, and continuous improvement of IT and ERP processes.
- 2-5 years experience in IT Support, ERP support, or other related IT role.
- Experience supporting or using an ERP platform; NetSuite experience is preferred.
- Excellent customer service, communication, documentation, problem-solving, and collaboration skills.
- Bachelor’s degree in information technology, computer science, or a related field preferred.
- Strong understanding of Microsoft Azure or another cloud computing environment.
- Strong understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VPNs, wired networks, and wireless networks.
Strong working knowledge of Microsoft Windows, desktop hardware, enterprise applications, endpoint security, antivirus, device management, VoIP systems, and document management platforms, with the ability to lift, move, and install workstation equipment