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Full Time Veterinary Receptionist Jobs in Indiana

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are a small animal practice looking for a full time Veterinary Client Services Representative ... receptionist duties as needed. The hours are scheduled Monday thru Friday 7:30a to 5:30p.

PetSuites

Pet Host

Indianapolis, IN · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Pet Host

Indianapolis, IN

$12 - $14/hr

  • Medical

  • Dental

  • Vision

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

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All JobsVeterinary Receptionist JobsFull Time Veterinary Receptionist JobsFull Time Veterinary Receptionist Jobs in Indiana

Full Time Veterinary Receptionist information

See Indiana salary details

$9

$15

$19

How much do full time veterinary receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for full time veterinary receptionist in Indiana is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.49 per hour, depending on experience, location, and employer.

What is the difference between Full Time Veterinary Receptionist vs Part Time Veterinary Receptionist?

AspectFull Time Veterinary ReceptionistPart Time Veterinary Receptionist
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsSame as part-time, often no additional certifications requiredSame as full-time, may have flexible scheduling
Work EnvironmentConsistent presence in veterinary clinics, handling calls, appointments, and client interactionsSimilar environment but with reduced hours and responsibilities
Employer UsageCommon in clinics needing full coverageUsed for staffing flexibility or part-time roles

The main difference between a Full Time Veterinary Receptionist and a Part Time Veterinary Receptionist is the number of hours worked weekly. Full-time roles offer consistent hours and benefits, while part-time positions provide flexibility with fewer hours. Both roles require similar skills and credentials, and they operate in the same work environment within veterinary clinics.

What is a full time veterinary receptionist?

Full Time Veterinary Receptionists are administrative professionals who work in veterinary clinics or animal hospitals, managing front desk operations and customer service. Their responsibilities typically include answering phones, scheduling appointments, greeting clients and their pets, processing payments, and maintaining medical records. They play a crucial role in ensuring smooth communication between pet owners and veterinary staff. As the first point of contact, they provide compassionate support to clients and help create a welcoming environment for both animals and their owners.

What are some typical challenges a full time veterinary receptionist might face, and how can they be addressed?

Full Time Veterinary Receptionists often handle a fast-paced environment where multitasking is essential, such as managing phone calls, scheduling appointments, and assisting distressed pet owners. One common challenge is balancing administrative duties with providing compassionate customer service, especially during busy periods or emergencies. Building strong communication skills, staying organized, and remaining calm under pressure can help manage these challenges effectively. Additionally, teamwork with veterinarians and technicians is crucial to ensure smooth clinic operations and positive experiences for both pets and their owners.

What are the key skills and qualifications needed to thrive as a full time veterinary receptionist, and why are they important?

To thrive as a Full Time Veterinary Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for efficiently managing front desk operations, ensuring a positive client experience, and supporting smooth clinic workflow.

Is a full time veterinary receptionist a stressful job?

A full-time veterinary receptionist can experience stress due to managing multiple tasks such as client communication, appointment scheduling, and handling emotional situations with pet owners. The job often requires strong organizational skills, patience, and the ability to work in a fast-paced environment, which can contribute to stress levels.
What are the most commonly searched types of Veterinary Receptionist jobs in Indiana? The most popular types of Veterinary Receptionist jobs in Indiana are:
What are popular job titles related to Full Time Veterinary Receptionist jobs in Indiana? For Full Time Veterinary Receptionist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Full Time Veterinary Receptionist jobs in Indiana look for? The top searched job categories for Full Time Veterinary Receptionist jobs in Indiana are:
What cities in Indiana are hiring for Full Time Veterinary Receptionist jobs? Cities in Indiana with the most Full Time Veterinary Receptionist job openings:
Full Time Veterinary Receptionist jobs near you
Infographic showing various Full Time Veterinary Receptionist job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,311 per year, or $15.1 per hour.

Customer Service Representative - Evansville, IN

Stone Ridge Animal Care

Evansville, IN • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Who we are
Stone Ridge Animal Care is Hiring a Customer Service Representative!
Position Details
Role: Customer Service Representative
Salary: Competitive and based on experience
Schedule: Flexible Monday through Friday scheduling with no nights, on-call shifts, or holiday hours
Benefits Highlights
Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance
Lifestyle Perks You'll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program
Looking for a customer service role where teamwork, compassion, and exceptional client care come first? Stone Ridge Animal Care may be exactly what you're looking for.
Stone Ridge Animal Care is a three-doctor small animal practice in Evansville, Indiana, known for providing outstanding patient care and exceptional client service. We believe great veterinary medicine starts with a team that supports one another, communicates openly, and enjoys working together.
If you love helping people, thrive in a fast-paced environment, and want to be part of a collaborative team that values your contributions, we'd love to meet you.
Our hospital offers a diverse caseload, including wellness care, urgent care, surgery, and dentistry. We utilize advanced technology, including digital radiology, dental radiology, ultrasound, CO2 laser, red-light laser therapy, cautery, and a fully equipped in-house IDEXX laboratory. We encourage continuing education and create an environment where questions are welcomed and growth is expected.
Why Our Customer Service Representatives Love It Here
  • No nights, on-call shifts, or holiday hours
  • Flexible scheduling that supports a healthy work-life balance
  • Supportive, collaborative team that genuinely enjoys working together
  • Leadership that values your ideas and encourages professional growth
  • Continuing education and opportunities to expand your knowledge
  • Occasional coffee runs, ice cream parties, and team meals
  • Lunch breaks you can actually count on
  • A workplace where kindness, teamwork, and respect come first

What Our Customer Service Representatives Do
  • Welcome clients and patients with warmth, professionalism, and compassion
  • Manage multiple phone lines while delivering outstanding customer service
  • Schedule appointments and efficiently manage a multi-doctor appointment calendar
  • Check patients in and out while maintaining accurate client and patient records
  • Process invoices, collect payments, and review estimates with clients
  • Communicate hospital policies, services, and pricing clearly and professionally
  • Coordinate with doctors and technicians to maintain efficient patient flow
  • Manage medical record requests, reminders, and administrative tasks
  • Handle client concerns with empathy and professionalism while escalating concerns appropriately
  • Educate clients on preventive care recommendations and next steps
  • Support teammates with daily tasks to help the hospital run smoothly

What You'll Bring
  • Previous veterinary receptionist experience preferred
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced clinical environment
  • Experience coordinating appointments and managing schedules
  • Confidence handling difficult conversations with empathy and professionalism
  • Experience with veterinary practice management software; ezyVet experience is a plus
  • Familiarity with veterinary terminology and common appointment types preferred
  • Strong organizational skills and attention to detail
  • Positive attitude, reliability, and a collaborative, team-first mindset
  • Genuine passion for helping clients and their pets

The Extras You'll Actually Feel
  • A positive clinic culture that values you as a person
  • Coworkers who genuinely support one another
  • Opportunities to learn, grow, and build a long-term career
  • Leaders who appreciate your contributions and encourage your success
  • A workplace where every day is meaningful because of the people-and pets-you help

Benefits You Can't Beat
Financial Benefits
  • A flexible approach to compensation that reflects your skill set and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program

Wellness Benefits
  • Health insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free or discounted laboratory work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program

Workplace Benefits
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance

Lifestyle Benefits
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program

Join Our Team!
If you're looking for a rewarding opportunity where you can provide exceptional client service while working alongside a compassionate, supportive team, we'd love to meet you.
Apply today and become the friendly face our clients count on every day.
Diversity, equity, inclusion, and belonging are core values at Stone Ridge Animal Care and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.

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