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Full Time Tech Support Jobs in Seattle, WA (NOW HIRING)

Trupanion

IT Service Desk Tech II

Seattle, WA · On-site

$33.65 - $35.33/hr

  • Medical

  • Dental

  • Vision

  • PTO

The IT Service Desk Technician II provides advanced technical support to employees by resolving ... The base hourly range for this position is $33.65 - $35.33 on a full-time schedule. * Along with ...

New

Oneida ESC Group

Help Desk Technician

Seattle, WA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description Oneida Technology Services (OTS) is actively seeking a highly ... Perform desk-side support tasks, including device reimaging, OS reinstalls, and equipment ...

krg technology inc

Windows Support

Redmond, WA · On-site

... Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: Windows Support Location: Redmond WA Duration: Full Time 3 + ...

Adventhealth

MRI Tech Full Time

Redmond, WA

$27.41 - $50.99/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of ... Ability to learn and grow with new technology [Required] * Customer Service skills [Required] * MRI ...

Low Income Housing Institute

Technical Liaison

Seattle, WA · On-site

$38.46 - $40.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Full time, 40 hours per week Reports To: IT Manager Pay Range: $38.46-40.87 hourly Position Type: Non-Union, non-exempt position The Technical Liaison plays a crucial role in supporting the ...

Uw

Director of Digital Accessibility

Seattle, WA

... technology support to all three campuses and UW medical centers. This includes information ... This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not ...

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Showing results 21-40

All JobsTech Support JobsFull Time Tech Support JobsFull Time Tech Support Jobs in Seattle, WA

Full Time Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do full time tech support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for full time tech support in Seattle, WA is $49,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is full time tech support?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as full time tech support?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

What are some common challenges faced by full time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.

What are the most commonly searched types of Tech Support jobs in Seattle, WA?

The most popular types of Tech Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Full Time Tech Support jobs?

Cities near Seattle, WA with the most Full Time Tech Support job openings:

Full Time Tech Support jobs near you
Infographic showing various Full Time Tech Support job openings in Seattle, WA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $49,482 per year, or $23.8 per hour.

IT Service Desk Tech II

Trupanion

Seattle, WA • On-site

$33.65 - $35.33/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Trupanion rating

9.6

Company rating: 9.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

5th of 308 rated insurance

Job description

Company Description
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Job Description
Position Summary:
US - Seattle only: This position is open to candidates in the Seattle area. You'll work on-site at our casual, pet-friendly office five days a week.
The IT Service Desk Technician II provides advanced technical support to employees by resolving hardware, software, network, and endpoint-related issues across Windows and macOS environments. This role serves as a key escalation resource, ensuring timely issue resolution, maintaining critical IT systems and documentation, and delivering an exceptional end-user experience. The ideal candidate is a customer focused problem solver who thrives in a fast-paced environment and contributes to continuous improvement of IT services, processes, and technology initiatives.
Key Responsibilities:
  • Deliver Tier II technical support for desktop, laptop, software, hardware, and network-related incidents and service requests.
  • Install, configure, upgrade, and maintain end-user computing devices, operating systems, applications, and peripheral equipment.
  • Accurately document incidents, resolutions, system changes, and support activities within the JIRA platform.
  • Collaborate with internal IT teams to identify root causes, implement corrective actions, and enhance overall service delivery.
  • Maintain high levels of employee satisfaction by providing responsive, reliable, and professional technical support.
  • Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
  • Support mobile device management (MDM) platforms such as Intune, including device enrollment and basic configuration
  • Provide support for conferencing and AV systems in meeting rooms and shared spaces
  • Contribute to internal documentation and knowledge base resources
  • Assist with broader IT initiatives, including system rollouts, procurement, and asset management
  • Offer occasional after-hours or weekend support when needed
  • Deep Windows expertise (required), including:
    • OS-level troubleshooting (BSOD, event logs, performance tuning)
    • BitLocker, driver/hardware issues, and power/thermal management

Qualifications
  • 4+ years of experience in help desk, desktop support, or IT support (internship or academic lab experience considered)
  • Experience supporting macOS and/or Windows in a professional environment
  • Familiarity with Microsoft 365 and basic Azure Active Directory functions (e.g., user management, password resets)
  • Exposure to ITSM platforms such as ServiceNow or Jira Service Management
  • Understanding of MDM tools; experience with Intune is a plus
  • Strong communication skills with a user-focused, service-oriented mindset
  • Comfort using AI tools (e.g., CoPilot, Gemini) to improve efficiency and problem-solving
  • Degree in IT, Computer Science, or related field preferred (or equivalent experience); CompTIA A+ is a plus
  • Strong understanding of networking fundamentals (Wi-Fi, VPN, LAN, firewalls)

Additional Information
Skills:
  • Advanced analytical and troubleshooting skills with the ability to identify root causes and resolve complex technical issues efficiently
  • Experience working in global, distributed, or multicultural organizations and supporting a diverse employee population
  • Proven ability to identify process improvement opportunities and contribute to service desk optimization initiatives
  • Strong technical documentation and knowledge management skills, including creating clear procedures and support articles
  • Excellent organizational and time-management skills with the ability to manage competing priorities in a fast-paced environment
  • Strong written and verbal communication skills with the ability to build positive relationships across technical and non-technical teams.

Compensation:
  • The base hourly range for this position is $33.65 - $35.33 on a full-time schedule.
  • Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
  • We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Benefits and Perks:
  • Full medical, dental, and vision benefits at no cost to the employee
  • Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
  • Five-week sabbatical after five years of employment
  • Open, casual, pet-friendly, and fun office environment
  • Free medical health insurance for your pet (1 dog or cat)
  • Paid time off to volunteer at nonprofit organizations
  • Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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