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Full Time Remote Knowledge Management Jobs (NOW HIRING)

Job Duck LLC

Knowledge Management Specialist

$1.0K - $1.2K/wk

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... with knowledge management systems, preferably SharePoint or a similar repository • Bachelor ...

Flywheel

Knowledge Management Specialist

$1.0K - $1.2K/wk

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... knowledge management systems, preferably SharePoint or a similar repository Bachelor's degree in ...

Pae

Business Development Knowledge Management

This is a US remote-telework role, US Citizenship is required. PRIMARY RESPONSIBILITIES Knowledge Management & Organizational Effectiveness: * Support development and maintenance of knowledge-sharing ...

RSC2, Inc

Quality & Knowledge Management Coordinator

$42K - $56K/yr

The Quality & Knowledge Management Coordinator supports assigned programs and corporate functions ... Remote Employment Type : Full-time, Salary-Exempt Benefits Package : We offer a top tier benefits ...

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Full Time Remote Knowledge Management information

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$24K

$126.7K

$205K

How much do full time remote knowledge management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for full time remote knowledge management in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Knowledge Management vs Full Time Remote Content Specialist?

AspectFull Time Remote Knowledge ManagementFull Time Remote Content Specialist
Primary FocusOrganizing, maintaining, and sharing organizational knowledge and information systemsCreating, editing, and managing digital content for various platforms
Required SkillsInformation management, data analysis, knowledge sharing toolsWriting, editing, SEO, content management systems
Work EnvironmentRemote, often within organizations' internal systemsRemote, often in marketing or media teams
Common CertificationsKnowledge Management certifications, information systems degreesContent marketing, SEO certifications

While both roles are remote and involve managing information, Knowledge Management focuses on organizing and sharing organizational knowledge, whereas Content Specialists primarily create and optimize digital content. Understanding these differences helps in choosing the right career path or job search focus.

More about Full Time Remote Knowledge Management jobs

What cities are hiring for Full Time Remote Knowledge Management jobs?

Cities with the most Full Time Remote Knowledge Management job openings:

What are the most commonly searched types of Remote Knowledge Management jobs?

The most popular types of Remote Knowledge Management jobs are:

What states have the most Full Time Remote Knowledge Management jobs?

States with the most job openings for Full Time Remote Knowledge Management jobs include:

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The top searched job categories for Full Time Remote Knowledge Management jobs are:

Full Time Remote Knowledge Management jobs near you
Infographic showing various Full Time Remote Knowledge Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $126,723 per year, or $60.9 per hour.

Knowledge Manager Contact Center

Washington, DC • Remote

SYS Integration
See more jobs at SYS Integrationexternal

Full-time

Re-posted 9 days ago

Job description

Location: Remote

Knowledge Manager Contact Center

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Knowledge Manager Contact Center to support a governmentcontracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency. The Content Manager ensures content accuracy, consistency, and alignment with program requirements and serves as a key liaison with government leadership and subject matter experts.

Key Responsibilities:

Content Development & Management

  • Create, update, and maintain program content, including knowledge articles, scripts, workflows, and reference materials.
  • Oversee content data entry, formatting, and design to ensure clarity and usability for contact center staff.
  • Manage daily escalations, research requests, and special contentrelated projects.
  • Analyze existing processes and recommend improvements to content structure and program workflows.

Stakeholder Coordination

  • Provide supervisory oversight and support to content team members.
  • Collaborate with government Subject Matter Experts, management, and executive staff to review issues, present solutions, and ensure content accuracy.
  • Support the Federal Program Director and COR with communications related to emerging issues, scheduling needs, and new or upcoming content.
  • Participate in meetings to support consistent internal branding and messaging across the contact center.

Operational Support

  • Conduct research and analysis to support new program processes and content enhancements.
  • Ensure content aligns with operational needs and supports highquality customer service delivery.
  • Assist with contact center operational activities as needed.

Qualifications:

  • Experience in content management, knowledge management, or documentation development.
  • Strong writing, editing, and content design skills.
  • Ability to analyze processes and recommend improvements.
  • Experience working with government programs or in a contact center environment is preferred.
  • Strong communication and stakeholdermanagement skills.
  • Bachelor's degree in Communications, English, Technical Writing, Knowledge Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check. 

Apply