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Full Time Remote It Jobs in Arizona (NOW HIRING)

Trapp Technology

IT Help Desk Level 1

Phoenix, AZ · Remote

$17 - $22.50/hr

... Technology's managed IT services environment through tickets, chat, and phone support. This role ... Full-time remote position. Pay Rate: $17.00-$22.50/hour depending on experience. Key ...

Flare

IT Systems Administrator

Scottsdale, AZ · On-site +1

$75K - $100K/yr

Own day-to-day IT operations and end-user support for a hybrid company, serving as the primary ... Maintain office and remote infrastructure, including networks, VPN, and secure access, in ...

SAIC

RTC-AZ, Remote Pilot Operator

Phoenix, AZ · On-site +1

We are looking Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... IT, enterprise IT, engineering services, and professional services. We integrate emerging ...

Columbia Banking System, Inc.

Senior IT Auditor

Phoenix, AZ · On-site +1

$93K - $122K/yr

Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

TalentForge360

Software Engineer

Phoenix, AZ · Remote

$110K - $135K/yr

Bachelor's degree in Software Engineering, Information Technology or related field * Between 1 and ... Other Employee Perks Job Type: * Full-Time * Remote Compensation: * $110k - $135k DOE Required ...

SAIC

RTC-AZ, Remote Pilot Operator

Phoenix, AZ · Remote

Information Technology Subcategory: Computer Operator Schedule: Full-Time Shift: Day Job Travel: No ... We are looking Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ...

Danaher

Senior IT Portfolio & Governance Lead

Phoenix, AZ · On-site +1

$130K - $130K/yr

This position is part of the IT PMO within the Digital Enablement (Office of the CIO) group and will be a Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

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Full Time Remote It information

What is a full time remote IT?

A Full Time Remote IT job refers to a position in the field of Information Technology where employees work remotely, typically from home, on a full-time basis. These roles can include positions such as IT support specialist, network engineer, software developer, or systems administrator. Employees collaborate with teams and clients online, using digital communication and project management tools. Full-time remote IT jobs offer flexibility in location while maintaining standard working hours and responsibilities.

What are the key skills and qualifications needed to thrive as a full time remote IT professional?

To thrive as a Full Time Remote IT professional, you need strong technical knowledge in areas like networking, cybersecurity, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with remote collaboration tools, ticketing systems, and certifications such as CompTIA A+, Network+, or Microsoft Certified are typically required. Excellent problem-solving, self-motivation, and effective communication are vital soft skills for success in remote environments. These skills and qualifications ensure efficient technical support, seamless collaboration, and high productivity while working independently.

What are some common challenges faced by full time remote IT professionals and how can they be managed?

Full-time remote IT professionals often encounter challenges such as maintaining clear communication with distributed teams, managing time effectively across different projects, and ensuring secure access to company systems. To address these, many organizations use collaboration tools like Slack or Microsoft Teams, implement regular team meetings, and establish clear guidelines for reporting and project updates. Additionally, IT professionals can benefit from setting up a dedicated workspace and following best practices for cybersecurity to ensure productivity and data protection while working remotely.

What is the difference between Full Time Remote IT vs Full Time Remote Network Administrator?

AspectFull Time Remote ITFull Time Remote Network Administrator
CredentialsIT certifications (e.g., CompTIA A+, Network+)Network-specific certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentRemote, supporting hardware, software, and systemsRemote, focusing on network infrastructure, routers, switches
Industry UsageIT support, help desk, systems administrationNetwork management, security, infrastructure setup
Common Search/ComparisonYesYes

Full Time Remote IT roles encompass a broad range of technology support and systems management, while Full Time Remote Network Administrators specialize in managing and securing network infrastructure. Both roles often require similar certifications and are frequently compared by job seekers seeking remote tech careers.

What full time remote IT jobs can be fully remote?

Full-time remote IT jobs include roles such as software developers, network administrators, cybersecurity analysts, technical support specialists, and systems engineers. These positions often require proficiency with remote collaboration tools, strong communication skills, and relevant certifications like CompTIA or Cisco, and they typically allow employees to work entirely from home without onsite requirements.

What is the best full time remote IT job to work remotely?

Full-time remote IT jobs such as network administrators, cybersecurity analysts, and systems engineers are popular options, often requiring skills in specific tools, certifications, and remote collaboration tools. These roles typically offer flexible schedules and demand strong technical expertise, making them suitable for remote work environments.

What are the most commonly searched types of Remote It jobs in Arizona?

The most popular types of Remote It jobs in Arizona are:

What are popular job titles related to Full Time Remote It jobs in Arizona?

For Full Time Remote It jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Full Time Remote It jobs in Arizona look for?

The top searched job categories for Full Time Remote It jobs in Arizona are:

What cities in Arizona are hiring for Full Time Remote It jobs?

Cities in Arizona with the most Full Time Remote It job openings:

Full Time Remote It jobs near you
Infographic showing various Full Time Remote It job openings in Arizona as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

IT Help Desk Level 1

Phoenix, AZ • Remote

Trapp Technology
IT Services • 51 - 200 employees
Learn more about Trapp Technologyexternal

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Company Description

Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.

Role Summary

The Service Delivery Technician I provides technical support to clients within Trapp Technology’s managed IT services environment through tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and workstation performance, and ensures timely resolution while delivering an excellent customer experience.

Full-time remote position.  
Pay Rate: $17.00–$22.50/hour depending on experience.

Key Responsibilities

  • Maintains availability to receive escalated inbound calls, support tickets, and web chats.
  • Interprets customer-reported issues, troubleshoots effectively, provides solutions, and documents interactions clearly.
  • Supports and assists Level I technicians by providing technical direction and answering questions in team communication channels promptly. 
  • Assesses customer technical support needs and routes or resolves tickets using documented procedures and available tools.
  • Provides technical guidance by identifying problems, researching solutions, following knowledgebase articles, and guiding clients through corrective steps.
  • Proactively creates and updates knowledge base articles and documentation.
  • Achieves predetermined service and performance goals
  • Follows designated workflows and escalation procedures while maximizing support efficiency.
  • Participates in Trapp internal meetings and required Trainings
  • Maintains a professional image and demonstrates and adheres all Trapp Policies and Procedures
  • Other Duties as assigned

Short-Term Success Metrics (First 90 Days)

During the first 90 days, technicians participate in structured onboarding focused on Trapp Technology’s internal systems, technologies, services, and processes. Success includes:

  • Completing required onboarding and technical training modules
  • Demonstrating proficiency with internal tools, workflows, and documentation standards
  • Effectively supporting customers through ticket, chat, and phone channels under guidance
  • Following escalation procedures and service delivery expectations
  • Demonstrating technical readiness to support Level I technicians and handle escalated issues
  • Meeting defined quality, communication, and performance expectations

Qualifications

  • High school diploma required
  • CompTIA A + certification preferred.
  • 2+ years of technical customer support experience or help desk experience (MSP experience preferred).
  • Strong troubleshooting skills with the ability to isolate and resolve issues quickly
  • Excellent communication skills, including verbal, written, and active listening abilities
  • Ability to compose grammatically correct, concise, and accurate notes
  • Ability to thrive in a fast-paced, technically advanced environment

Work Environment & Benefits

Trapp Technology and ArmorPoint take pride in a workplace defined by positivity, respect, and collaboration – where a strong work ethic, innovation, and mutual trust drive personal and company growth. We value our team members and offer a competitive benefit package, as listed below:

  • 100% employer-funded insurance for employee-only medical, dental, and vision coverage
  • Generous employer-funded insurance for family medical, dental, and vision coverage
  • 401 (k) plan with company match
  • Employer-sponsored life insurance
  • Paid parental leave
  • 3 weeks of paid time off, accrued annually
  • 8 company-paid holidays and 2 floating holidays each year
  • Certification and training reimbursement program for approved learning expenses
  • 100% remote position (must be located within an approved state in the United States)
  • Company equipment provided

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