Type: Full-Time | Remote | Benefits IncludedWho We AreEverglade Works is a tech company building reliable, innovative, and secure digital infrastructure for businesses that power industries around the globe. We don't just fix things we future-proof systems, and we build a workplace where people are supported, trusted, and given space to do their best work.About the RoleWe are looking for a Remote IT Specialist to join our all-star technical team. You'll be a key player in keeping our systems secure, stable, and running smoothly for both our internal teams and external clients.
From troubleshooting complex hardware issues to configuring cloud environments, you'll be trusted to solve problems before they disrupt business.This isn't just a ticket taker role you'll be collaborating with decision-makers, contributing to infrastructure planning, and playing a critical part in helping us scale safely and smartly.What You'll Handle Day-to-DayProvide advanced technical support for hardware, software, servers, networks, and end-user devicesManage user access, security policies, and remote system setupsConfigure and troubleshoot VPNs, firewalls, and network routing issuesMaintain and monitor cloud services (Microsoft 365, Google Workspace, AWS, Azure, etc.)Ensure all devices and endpoints are secured, patched, and compliantAssist in deploying new tools, systems, and upgrades across departmentsCreate and maintain internal documentation for IT procedures and best practicesAct as a liaison with vendors and elevate critical issues when neededConduct regular audits to ensure system integrity and optimize performanceSupport cross-functional teams during infrastructure projects or software rolloutsWhat You Bring to the Table3+ years in an IT Specialist, IT Support, or SysAdmin roleDeep understanding of Windows, MacOS, and Linux environmentsComfortable with cloud platforms like Azure, AWS, or Google CloudSolid grasp of networking (TCP/IP, DNS, DHCP, VPNs, firewalls)Hands-on experience with MDM tools (e.g., Jamf, Intune, Kandji)Strong cybersecurity awareness you think 3 steps ahead of potential threatsExcellent communication and time management skills you know how to manage your day and keep others informedBonus: scripting skills (PowerShell, Bash, or Python), or experience with automation tools like Ansible or TerraformWhat You Get (Our Benefits)At Everglade Works, we believe top-tier work deserves top-tier rewards. Here's what we bring to the table:Competitive salary with annual raisesPerformance-based bonusesAnnual learning & certification budgetPaid training, workshops & conferencesInternal promotion pathwayswe build leadersComprehensive health, dental & vision coverage (US-based team)Mental health support: therapy stipends & wellness check-insRemote work stipend: we help you set up your spaceMonthly wellness credit (gym, massage, fitness apps, etc.)Work-Life Balance100% remote forever work from where you thriveFlexible hours own your timeGenerous PTO policy (no counting days with guilt)Paid holidays and end-of-year company shutdownExtras That Actually MatterPaid parental leave (yes, both parents)Coworking space membership (if you want it)Company swag drop-offsyoull rep us in styleVirtual team retreats and real-world meetupsHow to ApplyIf you've been waiting to work in a place where you're not just the IT person who gets called when Zoom crashes, but actually part of the backbone of a company's tech future this is it. Apply now and show us what you bring.Everglade Works is an equal opportunity employer.
We believe in building a workplace that reflects the real world diverse, inclusive, and full of talent. No matter your background, we want to hear from you.J-18808-Ljbffr