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Happy Vibes Travel

Virtual Hotel Reservationist

Kansas City, MO · On-site +1

$15.75 - $20.50/hr

Remote Hotel Reservationist We're on the lookout for an individual with a keen eye for detail and a ... and services. • Exceptional customer service and problem-solving abilities. • Passion for ...

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How much do full time remote hotel customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for full time remote hotel customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Hotel Customer Service vs Full Time Remote Hotel Front Desk Agent?

AspectFull Time Remote Hotel Customer ServiceFull Time Remote Hotel Front Desk Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, hospitality knowledge
Work EnvironmentRemote, via phone/email/chatRemote, primarily phone/email/chat
Employer & Industry UsageHotels, hospitality companiesHotels, resorts, hospitality industry
Common Search/ComparisonCustomer support roles in hotelsFront desk or reception roles in hotels

Full Time Remote Hotel Customer Service focuses on assisting guests with inquiries, reservations, and support remotely, emphasizing communication skills. In contrast, Full Time Remote Hotel Front Desk Agent typically involves more hospitality-specific knowledge, often including check-in/out procedures, though in remote roles it centers on guest interaction. Both roles require strong customer service skills and are used within the hospitality industry, but they differ mainly in job focus and responsibilities.

What cities are hiring for Full Time Remote Hotel Customer Service jobs? Cities with the most Full Time Remote Hotel Customer Service job openings:
What are the most commonly searched types of Remote Hotel Customer Service jobs? The most popular types of Remote Hotel Customer Service jobs are:
What states have the most Full Time Remote Hotel Customer Service jobs? States with the most job openings for Full Time Remote Hotel Customer Service jobs include:
Full Time Remote Hotel Customer Service jobs near you
Customer Service Specialist I #Full Time #Remote

Customer Service Specialist I #Full Time #Remote

61st Street Service Corporation

Remote

$23.56 - $28.85/hr

Full-time

Medical, PTO

Posted 4 days ago

Job description

Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors' practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area.
Note: There may be occasional requirements to visit the office for training, meetings, and other business needs.
Opportunity to grow as part of a Revenue Cycle Career Ladder!
Job Summary:
The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction.
Job Responsibilities:
  • Handle large volume of calls and perform work in a timely manner.
  • Attempts to collect full payment from patient or guarantor in a professional and courteous manner.
  • Establishes payment arrangements per guidelines. Documents terms in billing system.
  • Applies of payments collected over the phone to each date of service.
  • Handles customer inquiries, disputes and complaints. Escalates contentious complaints to supervisor or higher management.
  • Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate.
  • Clearly documents in system summary of work and follow up steps after each call.

Job Qualifications:
  • High school graduate or GED certificate is required.
  • A minimum of 6 months' experience in a physician billing or third party payer environment.
  • Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
  • Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
  • Patient financial and practice management system experience in Epic and/or other electronic billing systems is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous call center/claims experience is preferred.
  • Previous experience in an academic healthcare setting is preferred.

Hourly Rate Ranges: $23.56 - $28.85
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

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