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Full Time Phone Representative Jobs (NOW HIRING)

StorageMart

Home Office - Phone Rep 1

Columbia, MO · On-site +1

$19.50/hr

Positions may be full-time (FT) or part-time (PT). * Answers all calls in a professional and ... representative must ask "Do you need storage?". * Handles calls as trained, following the five ...

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

... Jobs, FullTime, PartTime, Administrative Assistant, Receptionist, Phone Specialist, Relationship Builder, Sales Support, Service Advisor, Call Center Agent, Customer Service Representative ...

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Modern Exteriors

Phone Sales Representative

Boca Raton, FL · On-site

$65K - $90K/yr

Position Overview Phone sales representatives are responsible for engaging with potential customers ... Job Type: Full-time * Shift: Day shift * Pay Structure: Base salary + uncapped commission * Bonus ...

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Limbwalker

Phone Sales Representative

Louisville, KY · On-site

Role Description This is a full-time on-site role as a Phone Sales Representative (Inside Sales) at Limbwalker Tree in the Louisville Metropolitan Area. The Phone Sales Representative will be ...

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Triumph

Phone Sales Representative

West Palm Beach, FL · On-site

$72K - $150K/yr

... experienced Phone Sales Representative who thrives on closing deals and earning uncapped ... This is a Salary/Base plus Commission, full-time, in-office sales role with unlimited earning ...

TG2 Travel

Phone Sales Representative

Port Saint Lucie, FL · On-site

$600 - $3.0K/wk

Our Telephone Representatives are responsible for retrieving and inputting data, contacting ... Job Type: Full-time People with a criminal record are encouraged to apply Work Location: In person ...

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Full Time Phone Representative information

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How much do full time phone representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for full time phone representative in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Phone Representative, and why are they important?

To thrive as a Full Time Phone Representative, you need strong verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving abilities, and a positive attitude help create a standout customer experience. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting business goals in a fast-paced environment.

What is the difference between Full Time Phone Representative vs Customer Service Agent?

AspectFull Time Phone RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or remote settings
Industry UsageTelecommunications, insurance, salesRetail, tech support, hospitality
Search IntentJob roles, employment type, responsibilitiesCustomer support, job openings, skills

Full Time Phone Representatives and Customer Service Agents often share similar roles, requiring communication skills and working in call centers or customer support environments. The main difference lies in the employment status, with Full Time Phone Representatives working full-time hours, while Customer Service Agents may work part-time or on a flexible basis. Both roles are essential in industries like telecommunications and retail, focusing on assisting customers and resolving inquiries.

What are some common challenges Full Time Phone Representatives face, and how can they overcome them?

Full Time Phone Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining consistent performance throughout long shifts. Overcoming these challenges typically involves developing strong communication and problem-solving skills, practicing active listening, and utilizing stress management techniques. Many organizations provide training, scripts, and support from supervisors or team leads to help representatives succeed, and collaboration with colleagues can also provide valuable advice and encouragement.

What does a Full Time Phone Representative do?

A Full Time Phone Representative is responsible for handling inbound and outbound calls for a company, assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service departments and are expected to maintain a high standard of professionalism and communication. Their role may also include documenting interactions, processing orders, and escalating complex issues to appropriate departments. Full-time positions typically require working 35-40 hours per week and may include evening or weekend shifts depending on the employer.
What cities are hiring for Full Time Phone Representative jobs? Cities with the most Full Time Phone Representative job openings:
What are the most commonly searched types of Phone Representative jobs? The most popular types of Phone Representative jobs are:
What states have the most Full Time Phone Representative jobs? States with the most job openings for Full Time Phone Representative jobs include:
Full Time Phone Representative jobs near you
Home Office - Phone Rep 1

Home Office - Phone Rep 1

StorageMart

Columbia, MO • On-site, Remote

$19.50/hr

Full-time

Posted 19 days ago

StorageMart rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 28 rated removal and storage companies

Job description

Location: Columbia, MO
On-site position only - No Remote
We also require availability to work one weekend day.
Positions may be full-time (FT) or part-time (PT).
  1. Answers all calls in a professional and friendly manner with a pleasant greeting, an offer assistance, and confirmation of help with language like "Sure, I can help you with that." or "Yes, we can do that.".
  2. Answers calls with the appropriate company name in the greeting.
  3. Complete all outbound calls as assigned.
  4. Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the representative must ask "Do you need storage?".
  5. Handles calls as trained, following the five agreements, reading the operator notes, overcoming concerns, assuming the sales and creating urgency to complete the highest booking possible.
  6. Guide callers through the sales process, understanding their needs and recommending suitable storage solutions.
  7. Repeats and/or spells caller's information back to the caller.
  8. Goes over the end of call wrap up such as reviews size held, and the date caller is coming in.
  9. Covers rental requirements, office, and access hours as well as features and benefits of renting with us.
  10. Receptive to feedback and willing to improve and learn new information.
  11. Build positive relationships with callers through active listening and effective communication.
  12. Adhere to key performance indicators related to call volume, conversion rates and customer satisfaction.
  13. Stay informed about the features, procedures, and benefits of our service to effectively communicate and address caller inquiries.
  14. Persuasive and resilient with the ability to handle objections and rejection.
  15. Performs other duties as assigned.

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