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Full Time Phone Representative Jobs (NOW HIRING)

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

... Jobs, FullTime, PartTime, Administrative Assistant, Receptionist, Phone Specialist, Relationship Builder, Sales Support, Service Advisor, Call Center Agent, Customer Service Representative ...

The Briggs Agencies

Telephone Screener

Westhoff, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Bruceville, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Prairie View, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Ledbetter, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Troy, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Mound, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Cost, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Johnson City, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Mcdade, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Mumford, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Lockhart, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Star, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

The Briggs Agencies

Telephone Screener

Prairie Lea, TX · On-site

$65K/yr

As a Benefits Representative, you play a pivotal role in helping families protect their assets and ... Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your ...

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Full Time Phone Representative information

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How much do full time phone representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for full time phone representative in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Phone Representative, and why are they important?

To thrive as a Full Time Phone Representative, you need strong verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving abilities, and a positive attitude help create a standout customer experience. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting business goals in a fast-paced environment.

What is the difference between Full Time Phone Representative vs Customer Service Agent?

AspectFull Time Phone RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or remote settings
Industry UsageTelecommunications, insurance, salesRetail, tech support, hospitality
Search IntentJob roles, employment type, responsibilitiesCustomer support, job openings, skills

Full Time Phone Representatives and Customer Service Agents often share similar roles, requiring communication skills and working in call centers or customer support environments. The main difference lies in the employment status, with Full Time Phone Representatives working full-time hours, while Customer Service Agents may work part-time or on a flexible basis. Both roles are essential in industries like telecommunications and retail, focusing on assisting customers and resolving inquiries.

What are some common challenges Full Time Phone Representatives face, and how can they overcome them?

Full Time Phone Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining consistent performance throughout long shifts. Overcoming these challenges typically involves developing strong communication and problem-solving skills, practicing active listening, and utilizing stress management techniques. Many organizations provide training, scripts, and support from supervisors or team leads to help representatives succeed, and collaboration with colleagues can also provide valuable advice and encouragement.

What does a Full Time Phone Representative do?

A Full Time Phone Representative is responsible for handling inbound and outbound calls for a company, assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service departments and are expected to maintain a high standard of professionalism and communication. Their role may also include documenting interactions, processing orders, and escalating complex issues to appropriate departments. Full-time positions typically require working 35-40 hours per week and may include evening or weekend shifts depending on the employer.
What cities are hiring for Full Time Phone Representative jobs? Cities with the most Full Time Phone Representative job openings:
What are the most commonly searched types of Phone Representative jobs? The most popular types of Phone Representative jobs are:
What states have the most Full Time Phone Representative jobs? States with the most job openings for Full Time Phone Representative jobs include:
Full Time Phone Representative jobs near you
Telephone Service Representative

Telephone Service Representative

MedStar Health

Baltimore, MD • On-site

$18.40 - $29.74/hr

Full-time

Posted 8 days ago

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

132nd of 888 rated healthcare providers

Job description

About the Job
The telecommunications team at MedStar Union Memorial Hospital has a full-time opening for a Telephone Service Rep. This role is the first point of contact for callers and will provide general information and transfer calls as needed. This department is open 24/7 and the ideal candidate will have open availability as needed.
Location: MedStar Union Memorial Hospital
Status: Full-time, 40 hours
Schedule: Flexible availability to work day, evening, and overnight shifts as well as rotating weekends
Primary Duties and Responsibilities
  • May create and revise the on-call schedule for various departments as required and communicates coverage to callers.
  • Maintains records of physician and other professional coverage for coverage at the hospital including a sign in/out list as required. Provides answering services for designated physicians and departments and follow paging procedures for doctors and residents.
  • Maintains the hospital-wide phone directory including emergency and pager numbers for physicians departmental leadership and professional staff. Utilizes and maintains this information in accordance with the hospital's confidentiality policies.
  • Prints replacement ID badges for associates.
  • Provides assistance during emergency situations notifying proper internal and external authorities. Maintains open lines of communications during crisis situations. Utilizes all available emergency guidelines to effectively manage critical situations such as CODES reports of fires elevator problems and phone outages.
  • Provides information to callers including general hospital information and directions; processes and directs incoming and outgoing calls utilizing the Intellidesk system adhering to hospital and departmental standards. Records and reports all troubles with visitors patients and telephones to the proper authority. Sends regular emergency conference visiting hours ending and information desk closing pages via intercom and beeper.
  • Tests and documents code blue and panic alarms systems. Directs all visitors callers and staff their proper destination.

Minimal Qualifications
Education
  • High School Diploma or GED required
  • Knowledge of medical terminology preferred

Experience
  • 3 months switchboard and receptionist experience required

Knowledge Skills and Abilities
  • Excellent customer services skills.
  • Typing and computer skills.
  • Ability to work independently.
  • Verbal and written communication skills.

This position has a hiring range of
USD $18.40 - USD $29.74 /Hr.

What Medstar Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Medstar Health logo

About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

Social media

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