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Full Time Overnight Call Center Jobs (NOW HIRING)

Director of Admissions   Job Type : Full-Time, 2nd Shift (3 -11pm), One weekend shift required   About the Role:    * The Call Center Representative is an integral member of the Admissions ...

New

Call Center Representative

Wilkes Barre, PA · On-site

$15.25 - $19.25/hr

Job details Job type * Full-time Shift and schedule * 8 hour (Evening/Overnight) * Weekends (required) * Holidays (required) Work setting * Remote Call Center * Must reside in (PA, NY, NJ, MD, VA, WV ...

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

Full-Time Call Center Agent Sound Telecom is seeking full-time Call Center Agents to provide the friendly, professional voice our clients depend on. This role is ideal for those who thrive under ...

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

Full-Time Call Center Agent Sound Telecom is seeking full-time Call Center Agents to provide the friendly, professional voice our clients depend on. This role is ideal for those who thrive under ...

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

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Full Time Overnight Call Center information

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$10

$17

$25

How much do full time overnight call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time overnight call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Overnight Call Center vs Part Time Overnight Call Center?

AspectFull Time Overnight Call CenterPart Time Overnight Call Center
Work HoursTypically 35-40 hours per week, full-time scheduleFewer hours, usually less than 30 hours per week
CredentialsMinimal, often high school diploma or equivalentSame as full-time, basic credentials required
Work EnvironmentCall center setting, night shifts, consistent scheduleSimilar environment, fewer shifts, flexible scheduling
Employer UsageCommon in customer service, tech support, salesSame industries, part-time roles for flexibility

Full Time Overnight Call Center roles involve working full-time night shifts with consistent hours, while Part Time Overnight Call Center positions offer fewer hours with more flexibility. Both roles typically require similar credentials and are found in customer service and support industries. The main difference is the number of hours worked per week, impacting scheduling and benefits.

More about Full Time Overnight Call Center jobs
What cities are hiring for Full Time Overnight Call Center jobs? Cities with the most Full Time Overnight Call Center job openings:
What are the most commonly searched types of Overnight Call Center jobs? The most popular types of Overnight Call Center jobs are:
What states have the most Full Time Overnight Call Center jobs? States with the most job openings for Full Time Overnight Call Center jobs include:
Infographic showing various Full Time Overnight Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center

Hickory Recovery

Indianapolis, IN • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Call Center Representative – Hickory Recovery Network


Department: Admissions

Direct Report To: Director of Admissions  

Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required

About the Role: 

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on  

  • Delivering personalized, top tier care that fosters healing and improves wellbeing 
  • Ensuring every individual has access to the best possible support and treatment 

Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.  

What We Offer: 

  • 401k 
  • Dental insurance  
  • Flexible schedule 
  • Health insurance 
  • PTO 
  • Vision insurance 
  • Career development 
  • Mental health days 
  • Holiday pay 

Job Qualifications: 

  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.

Key Responsibilities: 

  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly

For more information:  www.hickorytreatmentcenters.com