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Full Time Noc Analyst Jobs (NOW HIRING)

NOC Technician I - Columbia, SC

Columbia, SC · On-site

$23.42 - $25.75/hr

Segra is searching for a qualified and experienced NOC Technician I to join us in a full-time ... An analytical mindset that appreciates solving problems. * Good computer and written/verbal ...

Perform fault analysis, isolation and remediation in switching, digital, optical, wireless and ... Hours/Days: * Full-time * Ability to work off hours, weekends, or night shift as required to ...

Perform fault analysis, isolation and remediation in switching, digital, optical, wireless and ... Hours/Days: * Full-time * Ability to work off hours, weekends, or night shift as required to ...

Job Type Full-time Description Who We Are Priority Power is an independent energy management ... load flow analysis, and engineering guidelines * Create and coordinate hold orders to ensure ...

Herndon, VA Schedule: Full-Time FLSA Status: Exempt Due to the nature of the work and contract ... This position will perform various user problem analyses, monitor the network management systems ...

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Full Time Noc Analyst information

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How much do full time noc analyst jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for full time noc analyst in the United States is $29.78, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.62 per hour, depending on experience, location, and employer.

What are Full Time NOC Analysts?

Full Time NOC (Network Operations Center) Analysts are IT professionals responsible for monitoring and maintaining the health, security, and performance of an organization's computer networks and systems around the clock. They detect and respond to network issues, outages, and security incidents to ensure minimal downtime and optimal network performance. NOC Analysts typically work in shifts to provide 24/7 coverage, troubleshoot technical problems, and escalate complex issues to specialized teams when necessary. Their role is vital in supporting business continuity and protecting critical infrastructure.

What are some typical challenges a Full Time NOC Analyst may face, and how can they prepare for them?

Full Time NOC Analysts often encounter challenges such as managing high-pressure incidents, handling a large volume of alerts, and ensuring prompt communication across technical teams. Staying organized, developing strong troubleshooting skills, and prioritizing issues effectively are key to overcoming these obstacles. Additionally, collaborating closely with network engineers and support teams helps resolve incidents faster and minimizes downtime.

What are the key skills and qualifications needed to thrive as a Full Time NOC Analyst, and why are they important?

To thrive as a Full Time NOC Analyst, you need a solid understanding of network protocols, system monitoring, and troubleshooting, typically supported by a relevant degree or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, monitoring systems (such as SolarWinds or Nagios), and ticketing platforms is essential. Strong analytical thinking, attention to detail, and effective communication skills help in problem resolution and team coordination. These competencies ensure rapid detection, escalation, and resolution of network issues, maintaining system reliability and uptime.
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NOC Technician I- SC

$20 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We have multiple openings for NOC Technician I in the Greenville, SC region. We are seeking candidates ready to take the next steps in their wireless career. We work ON-SITE on a rotating, " PANAMA SCHEDULE" working one of two possible shifts:

7:30 AM - 7:30 PM OR 7:30 PM - 7:30 AM

Must have work experience supporting customers with a Service Level Agreement (SLA), a formal contract between a service provider and a client that defines expected service standards: IT, cloud services, and vendor management.

The NOC Technician I is responsible for monitoring, troubleshooting, and ensuring the stability of supported wireless infrastructure through strong customer engagement and incident management. This role requires strong customer service skills, attention to detail, and the ability to track and follow up on tickets to ensure timely issue resolution.

Primary Responsibilities:

  • Monitor all supported wireless infrastructure and provide level-one troubleshooting to ensure system stability.
  • Create, track, and manage trouble tickets for system alarms, ensuring proper documentation and timely resolution.
  • Communicate with customers, field technicians, and internal teams to provide updates, resolve issues, and follow up on service requests.
  • Ensure that contractual Service Level Agreements (SLAs) are met by coordinating and following up with local personnel for prompt issue resolution.
  • Assist in data collection and trend analysis to identify recurring issues and proactively address potential system failures.
  • Assist in the process of auditing and updating equipment configurations in the monitoring system to reflect current DAS system configurations.
  • Maintain and update NOC site documentation to ensure accurate information is available for all supported systems.
  • Mentor regional technicians on proper ticketing procedures and driving best practices for incident resolution.
  • Process and track RMAs and spare equipment, assisting with asset management to maintain inventory accuracy.

Required Skills:

  • Previous experience in a Network Operations Center (NOC) or technical support role.
  • Strong customer service mindset with excellent verbal and written communication skills.
  • Ability to effectively track, prioritize, and follow up on trouble tickets until resolution.
  • Strong attention to detail with a commitment to completing projects and documentation thoroughly and efficiently.
  • Proficiency in Windows, Microsoft Office Suite (Word, Excel, Outlook), Visio, and iBwave platforms.
  • Ability to travel as required (~15%).

Preferred Experience:

  • Familiarity with DAS equipment and wireless infrastructure.
  • Knowledge of ticketing systems and SLA requirements.

Education

  • A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus.
  • CTS Network Operations Center

Pay Rate of $20-$25 per hour commensurate with experience

This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance. Paid Time Off and Paid Holidays).