About Us
Atย Bricks & Minifigs Orlando South, we celebrate creativity and imagination through the world of LEGOยฎ. Our store offers an exciting and engaging environment for both kids and adults. We specialize in buying, selling, and trading LEGOยฎ sets and minifigs. Whether helping a child build their first set or assisting a seasoned collector, our team is dedicated to delivering an exceptional LEGOยฎ experience to every guest.
Job Overview
Theย Full-Time Keyholderย plays a critical leadership role in the daily operations ofย Bricks & Minifigs Orlando South. This position is responsible forย independently opening and closing the store, maintaining operational standards, supervising team members during assigned shifts, and ensuring excellent customer experiences.
Keyholders act asย shift leaders, supporting store management by ensuring smooth daily operations, maintaining accountability, and reinforcing company standards.
Duties
Store Operations & Keyholder Duties
- Open and close the store independently, including unlocking/locking doors, alarm management, and securing the premises.
- Performย daily cash handling procedures, including register setup, reconciliation, and end-of-day reporting.
- Ensure the store isย fully prepared for openingย and properly cleaned, organized, and secured at closing.
- Maintain accountability for store keys, alarm systems, and security procedures.
- Complete opening and closing checklists and communicate any issues to management.
Customer Experience & Sales Leadership
- Deliver exceptional customer service by engaging with guests and providing knowledgeable support on LEGOยฎ products.
- Lead by example to maintain aย positive, energetic, and results-driven sales environment.
- Support achievement ofย daily and monthly sales goals.
- Resolve customer concerns professionally and escalate issues when necessary.
- Promote store programs, events, and promotions to drive customer engagement.
Team Leadership & Support
- Serve as theย shift leaderย when scheduled, guiding team members and ensuring workflow efficiency.
- Assist withย training and onboardingย new team members.
- Reinforce company policies, procedures, and service standards.
- Provide feedback to management regarding team performance and operational improvements.
Merchandising & Inventory Management
- Support inventory processes including receiving, pricing, stocking, and organizing merchandise.
- Maintain visual merchandising standards and ensure displays remain fully stocked and attractive.
- Assist with LEGOยฎ trades, buybacks, and product intake procedures.
- Maintain store cleanliness and organization throughout the shift.
Qualifications
- High school diploma or equivalent required.
- Previous retail experience required; keyholder or leadership experience preferred.
- Strong communication and interpersonal skills.
- Demonstrated ability toย lead by example and manage responsibilities independently.
- Strong organizational skills and attention to detail.
- Reliable, responsible, ethical, and dependable.
- Ability to handle confidential information and cash responsibly.
- Ability to workย full-time hours, including mornings, evenings, weekends, and holidays.
- Ability to lift up toย 25 lbsย and stand for extended periods.
Company Description
NR Collectibles Inc. is the owner of Bricks and Minifigs, Orlando South.