IT Support Specialist
Hamden, CT · Hybrid
$80K/yr
IT Support Specialist Managed Services & Business Development Hybrid Office & Field | 3?5 Years of Experience | Client-Facing Role Position Summary American IT Solutions is seeking an experienced ...
IT Support Specialist
Hamden, CT · Hybrid
$80K/yr
IT Support Specialist Managed Services & Business Development Hybrid Office & Field | 3?5 Years of Experience | Client-Facing Role Position Summary American IT Solutions is seeking an experienced ...
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Information Technology (IT) Manager (Houston, TX)
Houston, TX · On-site
$75K - $80K/yr
... s and a trusted managed service provider. At ERGOS, we're dedicated to offering comprehensive IT support, computer consulting, and IT security solutions tailored to your business's unique ...
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Information Technology (IT) Manager (Houston, TX)
Houston, TX · On-site
$75K - $80K/yr
... s and a trusted managed service provider. At ERGOS, we're dedicated to offering comprehensive IT support, computer consulting, and IT security solutions tailored to your business's unique ...
... their IT infrastructure. With more than 200 locations across North America and more than 500 ... TeamLogic IT has received a number of awards and recognitions in the franchise and managed services ...
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... their IT infrastructure. With more than 200 locations across North America and more than 500 ... TeamLogic IT has received a number of awards and recognitions in the franchise and managed services ...
Information Technology Support Manager
Los Angeles, CA · On-site
$125K - $150K/yr
About the Role This is a full-time, on-site position based in Los Angeles. You'll lead and mentor ... Overseeing help desk operations, managed services delivery, and field dispatch coordination
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Information Technology Support Manager
Los Angeles, CA · On-site
$125K - $150K/yr
About the Role This is a full-time, on-site position based in Los Angeles. You'll lead and mentor ... Overseeing help desk operations, managed services delivery, and field dispatch coordination
Library - Full Time IT Supervisor
Charlottesville, VA · On-site
$53K/yr
Bachelor's degree in an information technology discipline. OR * Associate's degree in an ... Excellent organizational, time management and customer service skills. Physical Conditions ...
Library - Full Time IT Supervisor
Charlottesville, VA · On-site
$53K/yr
Bachelor's degree in an information technology discipline. OR * Associate's degree in an ... Excellent organizational, time management and customer service skills. Physical Conditions ...
IT Manager
Sterling, VA · On-site
$94K - $115K/yr
This is a co-managed environment. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who ...
IT Manager
Sterling, VA · On-site
$94K - $115K/yr
This is a co-managed environment. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who ...
IT Manager
$94K - $115K/yr
This is a co-managed environment. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who ...
IT Manager
$94K - $115K/yr
This is a co-managed environment. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who ...
Information Technology (IT) Manager
Mesa, AZ · On-site
$81K - $100K/yr
This position will serve as the primary point of contact for the organization's Managed Service ... The IT Manager develops and executes the long-term technology roadmap while maintaining high ...
Information Technology (IT) Manager
Mesa, AZ · On-site
$81K - $100K/yr
This position will serve as the primary point of contact for the organization's Managed Service ... The IT Manager develops and executes the long-term technology roadmap while maintaining high ...
IT Specialist II
Medford, NY · On-site
$50K - $55K/hr
RiseWell Community Services is seeking a full time IT Specialist II to join the Information ... Support configuration management and maintain system documentation. H. Assist with IT projects, ...
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IT Specialist II
Medford, NY · On-site
$50K - $55K/hr
RiseWell Community Services is seeking a full time IT Specialist II to join the Information ... Support configuration management and maintain system documentation. H. Assist with IT projects, ...
Information Technology Manager
Medford, WI · On-site
$101K - $124K/yr
Managed Service Provider (MSP) Partnership • Serve as the primary internal liaison between ... Position requires this candidate to work 45 hour per week in this full-time salary position.
Information Technology Manager
Medford, WI · On-site
$101K - $124K/yr
Managed Service Provider (MSP) Partnership • Serve as the primary internal liaison between ... Position requires this candidate to work 45 hour per week in this full-time salary position.
IT Service Delivery Lead
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT ... Managed Services Tooling (Kaseya One Suite): * Utilize the Kaseya One platform - including VSA for ...
IT Service Delivery Lead
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT ... Managed Services Tooling (Kaseya One Suite): * Utilize the Kaseya One platform - including VSA for ...
IT Support Engineer
North Augusta, SC · On-site
$40K - $50K/yr
... full-time IT Support Engineer to be the trusted technical resource our customers need. This is a ... We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic ...
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IT Support Engineer
North Augusta, SC · On-site
$40K - $50K/yr
... full-time IT Support Engineer to be the trusted technical resource our customers need. This is a ... We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic ...
Director, Technology & Information Systems
Manhattan, NY · Remote
$175K - $190K/yr
BCRF has historically relied on an outsourced IT managed service firm, with no internal staff to ... This is a full-time exempt role. The salary range for this role is $175,000-$190,000. Our ...
Director, Technology & Information Systems
Manhattan, NY · Remote
$175K - $190K/yr
BCRF has historically relied on an outsourced IT managed service firm, with no internal staff to ... This is a full-time exempt role. The salary range for this role is $175,000-$190,000. Our ...
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Mid-Level IT Support Technician
Clearwater, FL · On-site
$60K - $80K/yr
IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...
Quick apply
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Mid-Level IT Support Technician
Clearwater, FL · On-site
$60K - $80K/yr
IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...
IT Help Desk
Phoenix, AZ · Remote
$17 - $24/hr
Company Description Trapp Technology is a managed services provider delivering cloud, IT, and ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...
IT Help Desk
Phoenix, AZ · Remote
$17 - $24/hr
Company Description Trapp Technology is a managed services provider delivering cloud, IT, and ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...
Technician, Managed Services
Maitland, FL · On-site +1
Do you have the CHOPS ? IT Solutions lives its values: C lient Success is Our Success, H ungry for ... The Technician, Managed Services provides initial, tier one technical support to customers via ...
Technician, Managed Services
Maitland, FL · On-site +1
Do you have the CHOPS ? IT Solutions lives its values: C lient Success is Our Success, H ungry for ... The Technician, Managed Services provides initial, tier one technical support to customers via ...
IT Manager
Silver Spring, MD · On-site
$85K - $90K/yr
IT Manager Silver Spring, MD | Full-Time | $85,000-$90,000 Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track ...
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IT Manager
Silver Spring, MD · On-site
$85K - $90K/yr
IT Manager Silver Spring, MD | Full-Time | $85,000-$90,000 Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track ...
IT Director
Plymouth, MN · On-site
$145K - $175K/yr
... IT managed service providers as applicable Cross-Functional Partners Finance & Accounting ... * Full-time; standard business hours with flexibility for system maintenance windows or incident ...
IT Director
Plymouth, MN · On-site
$145K - $175K/yr
... IT managed service providers as applicable Cross-Functional Partners Finance & Accounting ... * Full-time; standard business hours with flexibility for system maintenance windows or incident ...
Advanced and Managed IT Services * Agile Software Development * DevSecOps * Cybersecurity * Heal ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...
Advanced and Managed IT Services * Agile Software Development * DevSecOps * Cybersecurity * Heal ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...
Coordinate and direct internal staff, external partners, and managed service resources to deliver integrated, business-aligned IT services. * Lead the relationship with the existing managed services ...
Coordinate and direct internal staff, external partners, and managed service resources to deliver integrated, business-aligned IT services. * Lead the relationship with the existing managed services ...
Full Time It Managed Services information
What is the difference between Full Time It Managed Services vs Network Administrator?
| Aspect | Full Time It Managed Services | Network Administrator |
|---|---|---|
| Credentials | Certifications like CompTIA Network+, Cisco CCNA often preferred | Similar certifications, often Cisco CCNA or CompTIA Network+ |
| Work Environment | Typically managed by a service provider, supporting multiple clients remotely or on-site | In-house, supporting a single organization’s network infrastructure |
| Employer & Industry Usage | IT service providers, managed service providers, large organizations | Corporations, government agencies, educational institutions |
| Search & Comparison Intent | Looking for outsourced IT support or managed services | Seeking in-house network management roles |
Full Time IT Managed Services involve outsourcing IT support to a provider managing multiple clients, while Network Administrators are in-house staff responsible for maintaining an organization’s network infrastructure. Both roles require similar certifications and work in related environments, but differ in scope and employment setting.
What cities are hiring for Full Time It Managed Services jobs?
Cities with the most Full Time It Managed Services job openings:
What are the most commonly searched types of It Managed Services jobs?
The most popular types of It Managed Services jobs are:
$80K/yr
Full-time
Medical, Retirement, PTO
Posted 8 days ago
Job description
IT Support Specialist
Managed Services & Business Development
Hybrid Office & Field | 3?5 Years of Experience | Client-Facing Role
Position Summary
American IT Solutions is seeking an experienced IT Support Specialist to join our Managed Services team. This hybrid office-and-field position combines hands-on technical support, client relationship management, and business-development support.
The successful candidate will provide onsite and remote IT services to existing clients while helping identify and develop new business opportunities. This position is well suited for an IT professional who enjoys solving technical problems, working directly with clients, and contributing to company growth.
Base salary range
$25-$29
Annual technical-performance bonus
Up to $3,000
Business-development commissions
Uncapped
Expected total compensation
$66,000?$78,000
High-performer potential
$80,000+
Candidate-friendly benefits
- Mileage reimbursement or company vehicle
- Company cellphone and laptop
- Health insurance contribution
- 401(k) match of 3% regardless of contribution
- 10 Days PTO plus paid holidays
- Certification and training reimbursement
- Comp time or additional pay for substantial after-hours work
Key Responsibilities
Managed IT Services and Technical Support
- Provide onsite and remote technical support for managed-services clients.
- Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.
- Install, configure, maintain, and support desktops, laptops, printers, mobile devices, networking equipment, and related technologies.
- Support Microsoft Windows, Microsoft 365, Active Directory, email, user accounts, permissions, and cloud-based applications.
- Assist with the administration and monitoring of servers, networks, backups, endpoint protection, patching, and cybersecurity solutions.
- Monitor client environments and proactively identify technical risks, performance issues, and service needs.
- Assist with new-client onboarding, technology assessments, equipment deployments, and managed-services implementations.
- Perform workstation installations, system upgrades, equipment replacements, and basic technology migrations.
- Escalate complex technical issues to senior team members, vendors, or third-party providers when necessary.
- Maintain accurate service tickets, technical documentation, asset records, and client information.
- Follow established service procedures, security requirements, and client-specific standards.
- Recommend practical technology improvements that strengthen security, reliability, productivity, and operational efficiency.
- Communicate clearly and professionally with technical and nontechnical client contacts.
- Participate in scheduled after-hours support or project work when required.
Client Development and Sales Support
- Identify potential service opportunities while supporting existing and prospective clients.
- Build positive relationships with client contacts and recognize technology needs that American IT Solutions may be able to address.
- Prospect for potential managed-services clients through phone calls, email outreach, professional networking, referrals, and community involvement.
- Attend networking functions, industry events, trade shows, and business-development meetings.
- Participate in discovery meetings to help evaluate prospective clients? technology environments, business objectives, operational challenges, and service requirements.
- Assist with technical assessments, solution recommendations, presentations, proposals, scopes of work, and cost estimates.
- Explain technical solutions and service recommendations in clear business terms.
- Help promote American IT Solutions? managed IT, cybersecurity, backup, cloud communications, infrastructure, hardware, and technical support services.
- Document prospects, opportunities, follow-up activities, and sales progress.
- Assist with transitioning newly acquired clients from the sales