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Full Time Inmate Call Monitoring Jobs in Massachusetts

Clean Harbors

ERTS Call Center Specialist

Norwell, MA · On-site

$20 - $23/hr

... days of full-time employment - Group 401K with company matching component - Opportunities for ... Monitor ongoing situations to update teams or clients as needed based on available information ...

Clean Harbors

ERTS Call Center Specialist

Norwell, MA · On-site

$14.90 - $34.62/hr

... days of full-time employment - Group 401K with company matching component - Opportunities for ... Monitor ongoing situations to update teams or clients as needed based on available information ...

Clean Harbors

ERTS Call Center Specialist

Norwell, MA · On-site

$20 - $23/hr

... days of full-time employment - Group 401K with company matching component - Opportunities for ... Monitor ongoing situations to update teams or clients as needed based on available information ...

CleanHarbors

ERTS Call Center Specialist

Norwell, MA · On-site

$20 - $23/hr

... days of full-time employment - Group 401K with company matching component - Opportunities for ... Monitor ongoing situations to update teams or clients as needed based on available information ...

Bexar County, TX

$17.55 - $20.18/hr

... Full time Summary Under supervision, is responsible for screening, monitoring and controlling ... Controls Justice Center security doors to allow authorized delivery, vendor, inmate and law ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Massachusetts

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Massachusetts?

The most popular types of Inmate Call Monitoring jobs in Massachusetts are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Massachusetts?

For Full Time Inmate Call Monitoring jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Massachusetts look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Massachusetts are:

What cities in Massachusetts are hiring for Full Time Inmate Call Monitoring jobs?

Cities in Massachusetts with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Massachusetts as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Director of Nursing (Full-Time Boston)

Boston, MA • On-site

CPS Healthcare
See more jobs at CPS Healthcareexternal

$160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

About Us:
For over 32 years, CPS Healthcare has been more than a healthcare provider-we've been a trusted partner to the communities and correctional facilities we serve. As a Minority Business Enterprise (MBE), we bring both expertise and heart to every patient interaction, knowing that thoughtful care can change lives. Every day, our team works side by side to provide compassionate, evidence-based medical and behavioral health services that make a real difference for those who need it most.
Job Summary:
We are currently seeking a Full-Time Director of Nursing for the Suffolk County House of Corrections in Boston, MA
Responsibilities:
  • Maintain communication between correctional and nursing staff, contract providers, outside agencies and the Health Service Administrator [H.S.A.].
  • Always ensure appropriate staff coverage for health services unit.
  • Ensure that all inmates receive and intake screening upon admission to the facility.
  • Ensure that health appraisals are completed on each inmate within the designated time frame upon entry into the facility.
  • Supervise and evaluate work performance of nursing staff and counsel employees found in violation of established policies/procedures and practices.
  • Monitor compliance with national and state standards, established policies, procedures and programs.
  • Prepare reports on the utilization of health care services as required.
  • Actively participate in Quality Improvement Committee and its activities.
  • Develop, monitor, and present in-service training programs, including orientation.
  • Monitor utilization of professional resources supplies and pharmaceuticals to ensure cost effective health care services.
  • Coordinate outside medical consultations/treatment with the correctional facilities transportation section.
  • It is an essential part of the job that CPS can ask the employee to work beyond his/her regularly scheduled hours.
  • Follow all security rules and regulations.
  • Perform other duties and responsibilities as assigned.

Schedule:
  • Day shift; however, will require flexibility based on business needs.
  • Start date will be dependent upon completion of a signed offer letter and all required onboarding.
  • County orientation (first day) takes place on Tuesdays or Thursdays at 9:30 a.m.

Salary:
$145,000 to $160,000 Depending on Experience
Requirements
Qualifications and Education:
  • Graduate from an accredited nursing school.
  • Two years of prior supervisory experience either in acute care or a correctional setting.
  • Maintains a current Registered Nursing License to practice in defined state.
  • Maintain current CPR certification.
  • Candidate must have a valid TB clearance and CPR certification to start.

Physical Requirements:
  • Regularly required to stand; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop; kneel, crouch, or crawl; talk and hear.
  • Regularly lift and/or move up to 25 pounds; occasionally lift and/or move over 35 pounds.
  • Regularly able to adequately perform CPR.
  • Candidates must be willing to train on the floor following orientation, if applicable.

Benefits: (Available to eligible employees)
  • 401(k) retirement plan
  • Dental insurance
  • Vision coverage
  • Health insurance
  • Employee Assistance Program (EAP)
  • Paid time off

Voluntary Benefits including
  • Life insurance
  • Accident insurance
  • Disability insurance

Thank you for your interest in CPS Healthcare! We look forward to connecting with you to learn more about your goals and explore this opportunity together.
Salary Description
145,000 - $160,000

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