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Full Time Inmate Call Monitoring Jobs in Florida

City of Winter Park, FL

Call Taker

Winter Park, FL · On-site

$17.63 - $24.91/hr

City of Winter Park Job Type: Full-Time Job Number: 202200631 Department: EMERGENCY COMMUNICATIONS ... Monitor video camera security system. Research stolen property using FCIC/NCIC, perform license ...

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Full Time Inmate Call Monitoring information

What is a Full Time Inmate Call Monitoring job?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a Full Time Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a Full Time Inmate Call Monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Florida? The most popular types of Inmate Call Monitoring jobs in Florida are:
What job categories do people searching Full Time Inmate Call Monitoring jobs in Florida look for? The top searched job categories for Full Time Inmate Call Monitoring jobs in Florida are:
What cities in Florida are hiring for Full Time Inmate Call Monitoring jobs? Cities in Florida with the most Full Time Inmate Call Monitoring job openings:
Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.
Registered Nurse

Registered Nurse

Management & Training Corporation

Graceville, FL • On-site

$42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Management & Training Corporation rating

5.4

Company rating: 5.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

36th of 41 rated prisons

Job description

Pay: $42.00 per hour

Shift: Full-time- 12-hour shift, 0700-1900 or 1900- 0700

Benefits:

  • Health, dental, vision, prescription drug and life insurance
  • 401(k)
  • Short and long-term disability
  • Paid time off and paid holiday
  • A chance to make a difference every day!

Are you a dedicated and skilled RN looking for a meaningful opportunity to provide exceptional care? We’re hiring passionate nurses to join our dynamic team in a supportive work environment. If you’re ready to make a real difference in patient lives while advancing your career, apply today with the Graceville Correctional Facility in Graceville, FL and be part of a healthcare team that values your expertise and compassion!

Primary duties:

  • Attend sick call with the physicians to see inmates; prepare examining room and equipment.
  • Call the physician for medication and treatment orders and other emergencies.
  • Operate pill call, administers medication and accurately and completely document treatment as required by applicable policies and procedures.
  • Examine and assess inmates with illnesses or injuries or inmates who become ill or injured; confer with physician to refer inmates to the emergency room as required by their condition and document in medical record or other forms as appropriate.
  • Practice basic cost containment and utilization management for inmate care and facility operations.
  • Maintain absolute security and confidentiality of all medical records; observe applicable HIPAA rules.
  • Accurately and promptly chart medical care. Review medical files to determine all provided services are documented.
  • Closely monitor all potential catastrophic illnesses.
  • Comply with all applicable pharmacy laws, especially those covering controlled substances.
  • Observe and record inmate behavior, assess and triage with appropriate documentation
  • Inspect medical unit for items that could be used as contraband by inmates; securely store or safely dispose of supplies and equipment. Control medication, syringes, or other medical supplies.
  • Perform work on an on-call basis, as required.
  • Facilitate, where applicable, NCCHC/ACA accreditation of the medical program by providing the required level of efficiency and approved, appropriate medical services.
  • Prepare and disseminate safety and accident reports as required by policies and procedures; take appropriate action in cases of serious and unusual incidents and emergencies.
  • Initiate and complete investigations and inquiries with accuracy, as directed, gather information and evidence, interview and obtain the statements; exercise independent judgment by determining when probable cause exists to recommend disciplinary action.
  • Perform rescue functions at accidents, emergencies and disasters to include administering basic emergency medical aid, physically removing people away from dangerous situations, and securing and evacuating people from confined areas.

Education & experience requirements: Degree in nursing. Must have current, valid nursing license for the state of Florida. Must possess current CPR certification. Must work within Florida state board of nursing scope of practice. Valid driver’s license in the state of Florida with an acceptable driving record required, unless waived by management.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.

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