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Full Time Help Desk Jobs in Springfield, MA (NOW HIRING)

Vivint

Entry Level Sales Representative

Springfield, MA · On-site

Help homeowners save money each month by lower their power bill Benefits: * Weekly incentives, gift ... Work outside, not behind a desk We're Looking For: * Outgoing, positive, and self-motivated people

Nextgen Roofing

Sales Manager

Westfield, MA · On-site

$80K - $150K/yr

... helping drive the next phase of growth for our company ... Position Overview This is not a "sit behind a desk" management role. We are looking for a leader ...

Chick-fil-A

Front of House Team Member

Glastonbury, CT

$17 - $19/hr

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Intentional growth and development to help you reach your professional goals * Scholarship ...

UBEO

IT Project Coordinator

Hartford, CT · On-site

ProIT Reports To: Director of ProIT Operations FLSA Status: Full-Time / Exempt Purpose The ... Proactively identify, communicate, and help resolve project risks and issues * Keep clients ...

M.S. Walker Inc.

Merchandiser

Springfield, MA · On-site

$21 - $22/hr

Description: Our Merchandising team has an opening for a full-time position in our Western ... Knowledge of wine and spirits helpful * Ability to lift and move product of up to 45lbs regularly

The Hartford

Consultant Claims

Hartford, CT · On-site +1

Join our team as we help shape the future. The Claim Consultant role is a desk-based, inside ... For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service ...

Chick-fil-A

Front of House Team Member

Glastonbury, CT · On-site

$17 - $19/hr

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Intentional growth and development to help you reach your professional goals * Scholarship ...

Homeworks Energy

Sr. HVAC Project Manager

Windsor, CT · Hybrid

$115K - $150K/yr

Senior HVAC Project Manager Position Type: Full-time salaried role that is eligible for performance ... Additionally, they will help establish and enforce best practices for HVAC installations across the ...

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All JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Springfield, MA

Full Time Help Desk information

See Springfield, MA salary details

$12

$23

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How much do full time help desk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for full time help desk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Springfield, MA? The most popular types of Help Desk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Full Time Help Desk jobs? Cities near Springfield, MA with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Appraisal Management Processor

Appraisal Management Processor

RCN Capital LLC

South Windsor, CT • On-site

Full-time

Retirement

Posted 24 days ago

Job description

RCN Capital is a nationwide wholesale lender focused on helping real estate investors and independent mortgage brokers finance non-owner-occupied residential investment properties. We support a range of strategies including ground-up construction, fix-and-flip projects, and long-term rental financing through a streamlined process, dedicated teams, and a commitment to exceptional service.
We're seeking a detail-oriented, organized, and proactive Appraisal Management Processor to join our internal appraisal desk and support our valuation operations. In this role, you'll coordinate appraisal orders, manage communication between key stakeholders, and help ensure compliance with regulatory and investor requirements. If you thrive in a fast-paced lending environment and enjoy keeping a high-volume pipeline moving with urgency, accuracy, and professionalism this could be a great fit.
As we continue evolving our valuation workflow and leveraging modern appraisal technology, this role will have meaningful ownership and direct impact on the efficiency and quality of our appraisal process.
Primary Responsibilities:
  • Manage and prioritize a high-volume caseload of appraisal orders across multiple branches and loan products
  • Assign appraisal orders to approved AMCs and appraisers through the vendor platform
  • Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when needed
  • Monitor appraisal pipelines to ensure timely assignment, inspection scheduling, and report delivery
  • Track orders pending payment and follow up to ensure same-day payment and continued movement of the order
  • Manage communication between loan operations, appraisers, and AMCs to ensure compliance and smooth workflow
  • Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible
  • Serve as the primary point of contact for AMCs, appraisers, loan officers, processors, and underwriters
  • Manage appraisal revisions, reconsideration requests, and escalations as needed
  • Track turn times and follow up proactively to avoid delays in loan closings
  • Maintain detailed documentation in appraisal management systems
  • Ensure all appraisal processes adhere to AIR, USPAP, investor guidelines, and company policies
  • Support internal audit and quality control reviews as required
  • Additional tasks and projects to meet evolving business needs

Requirements:
  • At least 3-5 years of experience in mortgage lending, appraisal processing, or AMC operations
  • Experience handling a high volume of orders from order creation to submission
  • Strong understanding of appraisal workflows, AIR compliance, and valuation terminology
  • Excellent communication skills with the ability to work professionally with internal and external partners
  • High attention to detail and strong organizational skills
  • Ability to manage multiple deadlines and prioritize effectively
  • Proficiency with LOS systems, appraisal portals (preferably Reggora), and general office software
  • Working knowledge of AIR (Appraiser Independence Requirements) and USPAP basics
  • Licensed Residential Appraiser with appraisal management and appraisal review experience strongly preferred

Work Schedule:
  • Full time - 40 hours/week
  • Monday-Friday, 9:00AM to 6:00PM
  • Hybrid Work Model - First 90 days FT in office for training, 2 days/week in office after
  • Potential for remote opportunity

Why This Role:
  • High ownership, high impact: You'll help keep a critical valuation pipeline moving, directly influencing loan cycle times and client experience
  • Modern tools & evolving workflows: With appraisal technology live and processes continuing to evolve, you'll have a real voice in how the work gets done
  • Fast-paced and engaging: If you enjoy juggling priorities, collaborating across teams, and solving problems quickly, this desk is the place to shine

Why RCN Capital:
  • Growth-oriented environment with opportunities to expand your legal skill set
  • Ongoing training and development
  • Casual dress policy
  • Free food and beverage program
  • Competitive benefits, including 401(k)
  • And many additional perks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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