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Full Time Flow Call Center Jobs in Ohio (NOW HIRING)

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Description Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly This position requires an in-office presence. Hours are 11:30am-8:30pm Position ...

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Full Time Flow Call Center information

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

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Full Time Flow Call Center jobs near you

Call Center Agents

Great Day Improvements: A Family of Brands

Twinsburg, OH • On-site

$17/hr

Full-time

PTO

Re-posted 2 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters

Job description

CALL CENTER AGENTS - TWINSBURG, OHIO

PAID TRAINING, Up to $17 HOURLY, PTO & BENEFITS - FULL TIME POSITION 

FULL TIME MORNINGS & WEEKEND POSITIONS STARTING: $17 HOURLY + BONUSES 

IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office

Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!

Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!

Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

We are seeking FULL TIME – MORNINGS & WEEKENDS

MORNING HOURS - IN OFFICE: MONDAY - FRIDAY 8:30 AM - 5:00 PM  / WEEKEND ROTATION ARE REMOTE


· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.

· Provide an exceptional customer experience with each call.

· Accurate entry of customer’s information into our database to set each appointment.

· Make outbound calls to potential customers as necessary for various follow-up initiatives.

· Additional administrative duties as required.


· Exceptional verbal and written communication skills

· Exceptional listening and problem-solving skills

· Must be very well organized

· Ability to speak clearly and concisely over the phone

· Ability to multi-task (talk and type simultaneously) and overcome objections

· Upbeat, positive and professional attitude – a team player

· Must genuinely enjoy helping customers

· Proficiency with computers is required along with an aptitude to learn our phone and database systems

· Accuracy and attention to detail are must-have traits

· Reliable attendance and punctuality

PAID TRAINING - EQUIPMENT SUPPLIED

-Must have high-speed internet connection

-Must be self-disciplined to stay on task

-Must have ability to speak with customers without any major background noise or distractions while on the phone

-Must be willing and able to TRAIN & work at our Twinsburg, Ohio office

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

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