Full Time Director Investment Operations Jobs (NOW HIRING)

Location: Crystal Lake, IL (Northwest Chicago Suburb)
Schedule: Full-Time, Monday-Friday, In-Office
Salary: $55,000-$75,000 annually, based on experience and qualifications
Bonus Eligible: Yes

Join a Growing Wealth Management Team

Are you looking to build a long-term career in financial services with a respected and established firm? We are a successful, client-focused wealth management practice with a strong reputation for personalized financial planning and exceptional client service. For decades, we have helped individuals and families achieve their financial goals through customized investment and planning strategies.

As we continue to grow, we are seeking an Investment Operations Associate to become a key member of our team. This role is ideal for an organized, detail-oriented professional who enjoys supporting advisors, solving problems, managing operational processes, and providing outstanding service to clients.

You will work closely with financial advisors and operations professionals to ensure investment accounts are opened accurately, asset transfers are completed efficiently, and clients receive a seamless service experience. This position offers the opportunity to expand your knowledge of financial planning, investments, and wealth management while advancing your career within a collaborative, team-oriented environment.

We invest in our employees by providing ongoing training, continuing education opportunities, competitive compensation, and a supportive workplace culture where your contributions are valued.

What You'll Do

As an Investment Operations Associate, your responsibilities will include:

• Preparing investment proposals and supporting advisor recommendations
• Opening new investment and advisory accounts
• Processing account service requests and maintaining client account records
• Tracking and monitoring asset transfers and account movements
• Supporting the financial planning process and client onboarding activities
• Communicating with custodians, vendors, and clients regarding account requirements and status updates
• Maintaining accurate records of client interactions and follow-up activities within CRM systems
• Assisting with document preparation, electronic signatures, and administrative operations
• Supporting advisors and team members with special projects and other operational duties as needed

Required Qualifications

• Minimum of 2 years of administrative experience
• Minimum of 2 years of experience in the financial services industry
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities while meeting deadlines
• Strong professionalism and commitment to client service
• Ability to work independently and collaboratively within a team environment

Preferred Qualifications (can be obtained on the job)

• Life & Health Insurance License
• Series 6 and/or Series 7 registration
• Experience with investment trading systems and operations
• Familiarity with financial planning software and industry platforms
• Experience with Wealthscape, Envestnet, DocuSign, and CRM systems

What We're Looking For

The ideal candidate is:

• Detail-oriented and highly organized
• Accountable and dependable
• Comfortable working in a fast-paced environment
• Adaptable to changing priorities
• Proactive and willing to take initiative
• Passionate about delivering exceptional client service
• Interested in growing a long-term career in wealth management and financial services

Compensation & Benefits

We offer a competitive compensation package that includes:

• Salary range of $55,000-$75,000
• Performance-based bonus opportunity
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Coverage
• Retirement Plan with Employer Matching Contributions
• Paid Time Off and Sick Leave
• Paid Holidays
• Continuing Education and Professional Development Support

How to Apply

Qualified candidates should submit their resume along with a cover letter outlining their experience and interest in the role.

Join a growing firm where you'll have the opportunity to make a meaningful impact on clients, develop your professional skills, and build a rewarding career in the financial services industry.

We are a successful, client-focused wealth management practice with a strong reputation for personalized financial planning and exceptional client service. For decades, we have helped individuals and families achieve their financial goals through customized investment and planning strategies.