Director Of Investment Operations Jobs (NOW HIRING)

Director of Investment  Accounting Governance

Investment Controllership Governance/Investment Controllership

Full-Time/Boston, MA

The Opportunity

MassMutual is seeking an experienced and strategic leader to join our Investment Controllership team as the Director of Investment Accounting Governance. In this highly visible role, you'll help shape the future of investment operational accounting by strengthening controls, modernizing processes, and supporting the evolution of our investment accounting technology landscape.

Reporting to the Head of Investment Controllership Governance, you will lead a team of accounting professionals and an offshore partner organization while collaborating across Investment Operations, Securities Controllership, Finance, Treasury, and Enterprise Risk Management. You'll play a key role in ensuring the integrity of investment accounting data, driving operational excellence, and supporting the implementation of a new investment accounting subledger.

This is an opportunity for a leader who enjoys solving complex challenges, building high-performing teams, and driving meaningful change in a dynamic investment environment.

The Team

The Investment Accounting Governance team is responsible for maintaining the accuracy and integrity of accounting information generated by our investment accounting systems while supporting the organization's ongoing modernization efforts.

As part of this team, you'll work closely with business and technology partners to enhance controls, streamline processes, and implement new solutions that improve efficiency and transparency across the investment accounting ecosystem. The team is focused on continuous improvement and leveraging technology, automation, and data-driven insights to support a growing and increasingly complex investment portfolio.

The Impact

In this role, you will:

• Lead and develop a team responsible for operational securities accounting controls and account reconciliation activities.
• Ensure the completeness and accuracy of investment-related balance sheet accounts, net investment income, and realized and unrealized gains and losses.
• Coach, mentor, and support team members through ongoing training and professional development initiatives.
• Manage and oversee the performance of offshore partners, monitoring key performance indicators and driving continuous improvement.
• Help design and implement control frameworks supporting the transition to a new investment accounting subledger.
• Research, analyze, and resolve complex reconciliation differences across investment and accounting platforms.
• Drive initiatives that modernize and automate reconciliation processes through AI, technology, and other process improvement solutions.
• Analyze clearing and suspense balances within investment accounting and general ledger systems.
• Partner with FP&A to support management reporting and provide meaningful insights into net investment income results and trends.
• Evaluate and explain one-time adjustments and top-side accounting entries impacting investment income.
• Strengthen the operational control environment by identifying risks and implementing effective solutions.
• Collaborate across Investment Operations, Securities Controllership, Treasury, Financial Reporting, ERM, and other key business partners.
• Establish scalable workflows and operational accounting processes that support future growth and transformation.

The Minimum Qualifications

• Bachelor's degree
• 8+ years of experience in accounting, finance, or  investment accounting supporting and/or overseeing accounting and operational processes related to investment portfolios, securities transactions, or financial reporting
• 2+ years of experience leading teams, including managing onshore and offshore resources

The Ideal Qualifications

• Bachelor's or Master's degree in Accounting, Finance, or a related discipline
• Experience within investment operations, investment accounting, or financial services
• Knowledge of insurance investment accounting and investment accounting platforms
• Understanding of fixed income securities, equities, mortgage loans, bank loans, and other investment asset classes
• CPA designation preferred
• Strong analytical and problem-solving skills with the ability to translate complex financial data into actionable insights
• Experience leading process improvement, automation, or transformation initiatives
• Ability to build strong, collaborative relationships across multiple functions and levels of an organization
• Excellent written and verbal communication skills with the ability to influence and present effectively to leadership and stakeholders
• A growth mindset and intellectual curiosity, with a passion for learning and continuous improvement
• Proven ability to deliver high-quality results in a fast-paced, evolving environment

What to Expect as Part of MassMutual and the Team

• MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: 
• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes  
• A collaborative environment where perspectives are welcomed   
• Access to learning, development, and internal networks that support continuous growth and skill-building over time  
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization  
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset 

• #LI-CR37