ZipRecruiter

Log In

2

Full Time Customer Service Jobs in Springfield, MA

Circle K Stores, Inc.

Team Member

Westfield, MA · On-site

$16.75 - $22.75/hr

Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085 Shift Availability Evenings and Overnights Time Type Full time Customer Service Representative We want you to join our team as a ...

Circle K

Team Member

Westfield, MA

$16.75 - $22.75/hr

Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085 Shift Availability Evenings and Overnights Time Type Full time Customer Service Representative We want you to join our team as a ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Carmax

Customer Specialist - Full Time

Hartford, CT

$19 - $39.60/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

next page

Showing results 1-20

All JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Springfield, MA

Full Time Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for full time customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time customer service representatives, and how are they typically addressed within a team setting?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What jobs pay 4000 a week without a degree?

Customer Service Full Time roles typically do not pay $4,000 a week without specialized skills or management responsibilities. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require certifications or experience. Most roles offering such high weekly pay usually involve commission, bonuses, or overtime work.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

How to make 2000 a week working from home?

Customer Service Full Time roles can pay between $300 and $600 per week, depending on hours and experience. To reach $2000 weekly, you may need to work multiple positions, increase hours, or seek roles with higher pay rates, such as specialized or supervisory customer service jobs. Developing strong communication skills and familiarity with CRM tools can improve earning potential.

What are Full Time Customer Service jobs?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What is the highest paying customer service?

The highest paying customer service roles are often in specialized fields such as technical support for IT or software companies, or customer success managers in SaaS companies, with salaries exceeding $70,000 annually. Advanced skills, certifications, and experience in high-demand industries can lead to higher compensation in customer service positions.
What are the most commonly searched types of Customer Service jobs in Springfield, MA? The most popular types of Customer Service jobs in Springfield, MA are:
What are popular job titles related to Full Time Customer Service jobs in Springfield, MA? For Full Time Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service jobs in Springfield, MA look for? The top searched job categories for Full Time Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Full Time Customer Service jobs? Cities near Springfield, MA with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Springfield, MA as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service/Sales Service

Greenough Packaging & Maintenance Supplies, Inc. dba: Greeno Supply

West Springfield, MA • On-site

Full-time

Retirement

Posted 25 days ago

Job description

Company Description
Greeno Supply is a distributor of shipping, industrial packaging, safety, office, break room, janitorial, cleaning, and facility maintenance supplies. From our offices in New England our sales & professional services teams provide hands on solutions for our customers throughout the Northeastern United States.
Job Description
Great Customer Service is the most important part of our business, and we are looking for someone to join our team.
Our employees enjoy our working environment. Our oldest employee has been with us for 41 years.
We have a great entry level opportunity for the right person which could turn into a long term career.
EXTENSIVE TRAINING PROGRAM AVAILABLE.
Inbound Customer Service includes sales activity where the customer has contacted us with their needs. Outbound Customer Service would include all sales activities calling out to customers on our companies' behalf.
This position is full time with benefits, a great dynamic working environment, and a Simple IRA retirement plan and can lead to advancements into other jobs at our company like sales, purchasing, distribution, etc.
Greenough Packaging and Maintenance Supplies, Inc. (Greeno Supply) is technology savvy distributor of business to business supply items - over 60,000 as seen on www.greenosupply.com, including:
  • safety,
  • break-room,
  • janitorial & cleaning
  • shipping & industrial packaging
  • office supplies
  • and facility maintenance supplies.

Greeno serves customers from a broad range of markets throughout the United States including:
  • manufacturing,
  • education,
  • property management,
  • retail,
  • medical,
  • fulfillment,
  • commercial cleaning
  • and distribution.

Our office has a fast paced, high energy environment where attention to detail, accuracy and speed are essential and required attributes to succeed in our organization.
Our current team is a great group of people, and our work environment is friendly and inviting.
Responsibilities of this position include but are not limited to:
  • Ability to work in a fast-paced work environment
  • Contact vendors for quotes an various supply items as needed
  • Help update company web site and Amazon store listings
  • Communicate with web and Amazon customers to assist them in ordering
  • Answer phone calls, take orders, directs calls to appropriate individuals
  • Process account payable and invoicing
  • Assist outside sales force with quoting, vendor questions, inventory questions, etc.
  • Assist walk-in customers with taking orders, pick-up orders and product questions.
  • Manages phone requests and inquiries in a helpful and professional manner.
  • Assist with account collections as needed
  • Take initiative to bring sales inquiries to a successful conclusion
  • Communicate with owners, inside staff, salespeople, vendors to provide smooth order conclusion and experience for the customer
  • Provide office support including order entry, sales assistance, sorting of mail, filing, and scanning, plus.
  • Communicate customer needs with purchasing, sales, and distribution staff
  • Learn and become proficient using the company computer program, DDI Inform.
  • Ability to work proficiently with computer programs including Work, Excel, and Outlook.
  • Ability to multitask and handled detail oriented questions and tasks
  • Ability to learn (on a continual basis) the supplies, supply attributes, and supply benefits we represent. Training provided.
  • Make out going sales calls as directed by the sales manager, re: company promotions, upsells, etc.

Requirements:
  • Must have strong interpersonal skills to effectively communicate with both our internal staff, vendors and customers.
  • Ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact and professionalism, cooperation, and persistence.
  • Ability to prioritize work activities based on customer needs.
  • Ability to think and react quickly, decisively, and effectively especially in a situations where things are happening very quickly.
  • Associate's degree preferred, plus two to five years of related work experience, preferably within a customer service / sales, or technical work environment.
  • Proficient computer skills within the following applications: Microsoft Word, Excel, Outlook and Internet business application usage.
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Required experience:
  • Customer Service and Inside Sales: at least 4 years
  • Would consider recent college graduates

Required license or certification:
  • Driver's License Required

Job Type: Full-time
Required education:
  • Associate Degree or some college preferred

Job Type: Full-time
Salary/Compensation: Please include compensation requirements with your resume.
Qualifications
  • positive attitude
  • detail-oriented
  • ability to work independently
  • assertive
  • team-player
  • fast learner
  • sense of urgency
  • feels a sense of pride and satisfaction when they help customers find what they need

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply