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Full Time Customer Service Jobs in Springfield, MA

Domino's Pizza

Customer Service Representative

Enfield, CT

$16.25 - $22/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

East Granby, CT · On-site

$16 - $21.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

CVS Health

Customer Service Representative

Hartford, CT

$18.50 - $38.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service experiences in a transaction-based environment such as a call center or retail ... Some college preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay ...

Domino's

Customer Service Representative

Enfield, CT · On-site

$16.25 - $22/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Hadley, MA · On-site

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Hadley, MA

$15.50 - $21/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Marshall Retail Group

Customer Service Associate

Windsor Locks, CT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Bradley International Airport (BDL) - Windsor Locks, CT 06096 US (Primary) Job Type Full-time Category Customer Service Education Join our Field Team and ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative The Customer Service Representative plays a critical role in ... The Details: Job Type: Full Time Shifts Available: 1st shift (8:00am- 4:00pm) Why You'll Love ...

Dead River Company

Customer Service Representative

Northampton, MA · On-site

$17 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Health Insurance - Premiums as low as $6.41 for full time employees! * Dental insurance and Vision ... One year of previous customer service experience including computer work is preferred. Equipment ...

Dead River Company

Customer Service Representative

Northampton, MA · On-site

$17 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Health Insurance - Premiums as low as $6.41 for full time employees! * Dental insurance and Vision ... One year of previous customer service experience including computer work is preferred. Equipment ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Circle K Stores, Inc.

Team Member

Whately, MA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service ...

New

Circle K

Team Member

Whately, MA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service ...

New

Circle K Stores, Inc.

Team Member

Whately, MA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service ...

New

Circle K

Team Member

Whately, MA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service ...

New

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Springfield, MA

Full Time Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for full time customer service in Springfield, MA is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Springfield, MA?

The most popular types of Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Full Time Customer Service jobs?

Cities near Springfield, MA with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,053 per year, or $18.3 per hour.

Customer Service Representative

Domino's Pizza

Enfield, CT

$16.25 - $22/hr

Full-time

Re-posted 12 hours ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!

Job type: Full time and Part time, Permanent


You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.


We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


As part of our crew, your responsibilities will include:

  • Operating all equipment.
  • Stocking ingredients from delivery area to storage, work area, walk-in cooler.
  • Preparing products
  • Receiving and processing telephone orders.
  • Taking inventory and completing associated paperwork.
  • Cleaning equipment and facility approximately daily.


Benefits of working at Domino's Pizza:

  • Flexible schedules
  • Competitive wages for all Team Members
  • Free uniforms
  • Store discounts
  • Fun working environment


Domino's is an equal opportunity employer.


REQUIREMENTS
  • Must be 16 years of age or older
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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