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Full Time Customer Service Representative Teleperformance Jobs in Rochester, NY

Adecco

Customer Service Representative

Geneseo, NY

$17 - $22/hr

Onsite Customer Service Representative Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent ...

Gerber Collision & Glass

CSR

Rochester, NY

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

New

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

The Boyd Group

CSR

Rochester, NY

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

New

Mr. Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

dbi

Alterations Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

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All JobsCustomer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance Jobs in Rochester, NY

Full Time Customer Service Representative Teleperformance information

See Rochester, NY salary details

$9

$18

$26

How much do full time customer service representative teleperformance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time customer service representative teleperformance in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Rochester, NY? The most popular types of Customer Service Representative Teleperformance jobs in Rochester, NY are:
What are popular job titles related to Full Time Customer Service Representative Teleperformance jobs in Rochester, NY? For Full Time Customer Service Representative Teleperformance jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative Teleperformance jobs in Rochester, NY look for? The top searched job categories for Full Time Customer Service Representative Teleperformance jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Customer Service Representative Teleperformance jobs? Cities near Rochester, NY with the most Full Time Customer Service Representative Teleperformance job openings:
Full Time Customer Service Representative Teleperformance jobs near you
Infographic showing various Full Time Customer Service Representative Teleperformance job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Welch Packaging Group Inc

Batavia, NY

$15.25 - $20.75/hr

Full-time

Posted 24 days ago

Welch Packaging rating

7.1

Company rating: 7.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

63rd of 119 rated packaging manufacturers

Job description

SUMMARY

Customer Service Representative is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

KEY RESPONSIBILITIES

  • Escalating queries and concerns to the Customer Service Manager. 
  • Enter all orders following the six checkpoints to avoid PO issues and send acknowledgement to customer within 24 hours.
  • Create and maintain correct customer information in Customer Master field in Amtech.
  • Maintain customer item specs.
  • Ensure that customers are satisfied with products or services.
  • Enter customer complaints and short pays in Amtech.
  • Coordinate customer pickups of defective products with shipping
  • Supports and delivers The Ultimate Corrugated Experience to all customers internal and external. 
  • Effectively build and maintain relationships with customers and Territory Managers
  • Main internal point of contact for Sales
  • Proactively inform customer of late/partial shipments to determine resolution.
  • Manage & maintain customer inventory levels.
  • Generate and maintain quotes that are distributed by Sales Rep to the customer. 
  • Qualify order due dates for short lead time orders and monitor machine hours and plant loading for booking purposes. 
  • Other duties as assigned. 

REQUIREMENTS/QUALIFICATIONS

Education:

  • High School Diploma or Equivalent Required 

Experience

  • Functioning user of Amtech operating system.
  • Ability to use email communication.
  • Ability to learn and navigate customer web portals.
  • Align with Welch Core Values 
  • Good communication skills, organized, detail oriented, positive attitude, optimistic. 

SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES

  • Strong written and oral communication. 
  • Organization and attention to detail. 
  • Analytical and problem-solving skills. 
  • Time management. 
  • Systems analysis. 
  • Mathematical and deductive reasoning. 
  • Critical thinking. 

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

Physical Requirements:

  • Sit and stand as needed.
  • May require walking on a level surface for periods throughout the day.
  • Reaching above shoulders, below waist and lifting as required to file documents or store materials. 
  • Lifting to 25 lbs.

Work Environment:

  • Typical office setting 
  • May require you to enter a manufacturing environment that requires proper PPE including safety shoes, safety glasses and hearing protection. 
  • Manufacturing environment may be loud, hot/cold depending on season. 

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran

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