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Full Time Costco Call Center Jobs in Reno, NV (NOW HIRING)

Costco Auto Program

Call Center Supervisor

Reno, NV · On-site

$21 - $24/hr

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$19.14 - $28.72/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsCostco Call Center JobsFull Time Costco Call Center JobsFull Time Costco Call Center Jobs in Reno, NV

Full Time Costco Call Center information

See Reno, NV salary details

$10

$17

$24

How much do full time costco call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for full time costco call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Full Time Costco Call Center vs Part Time Costco Call Center?

AspectFull Time Costco Call CenterPart Time Costco Call Center
Work HoursTypically 40+ hours per weekLess than 30 hours per week
BenefitsFull benefits including health, dental, and retirementLimited or no benefits
Job ResponsibilitiesCustomer service, order processing, issue resolutionSimilar duties but with reduced hours and responsibilities
CredentialsHigh school diploma or equivalent, customer service skillsSame as full-time, often fewer requirements

Full Time Costco Call Center roles involve longer hours, comprehensive benefits, and full responsibilities, while Part Time roles offer flexibility with fewer hours and limited benefits. Both positions require similar skills and credentials, making full-time roles ideal for those seeking stability and benefits.

What are popular job titles related to Full Time Costco Call Center jobs in Reno, NV?

For Full Time Costco Call Center jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Full Time Costco Call Center jobs in Reno, NV look for?

The top searched job categories for Full Time Costco Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for Full Time Costco Call Center jobs?

Cities near Reno, NV with the most Full Time Costco Call Center job openings:

Full Time Costco Call Center jobs near you
Infographic showing various Full Time Costco Call Center job openings in Reno, NV as of June 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Call Center Supervisor

Costco Auto Program

Reno, NV • On-site

$21 - $24/hr

Full-time

PTO

Re-posted 6 days ago

Job description

Description

SUMMARY:


The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor, and enhance other MAC member performance under the direction and supervision of MAC Management. This role identifies strengths, weaknesses, provide solutions, inspires agents to do better by clearly communicating the department's goals and expectations, and ensures quality service for all programs. The Supervisor-I will provide MAC Manager(s) with trends and feedback to improve overall operations and is responsible for maintaining an open communication line between Member Advocates and MAC Management.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Coach Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals to ensure departmental goals are met
  • Ensure all requests are processed accurately and in a timely manner
  • Ensure all department assignments (voice mail, Callbacks, special projects) are completed and logged
  • Participates in Recruiting of new Member Advocates
  • Provide feedback for Performance reviews of Member Advocates according to ADG's review process
  • Monitor Member Advocates timesheets, vacation time, and sick time to ensure accuracy and timely processing
  • Participate actively in the Member Advocate quality process
  • Monitor Member Advocates' attendance, adherence to schedule, shrinkage, and utilization
  • May be required to supervise Member Advocates on weekends
  • Meet with Team monthly to discuss team statistics and overall departmental issues/concerns
  • Gather and interpret numerous reports and data from multiple resources
  • Format, update and distribute procedures and scripts as required by MAC Management
  • Work closely with MAC Management daily to keep manager(s) informed of trends and developments affecting the Member Advocate Service Center
  • May be required to take calls during peak times
  • May be required to back up LOD as required
  • With direction from MAC Management, train LOD and provide additional support
  • Create rotation schedule monthly for special assignments
  • With input from MAC Management, communicate a daily tactical Service Level Plan
  • Troubleshoot technical or procedural issues that arise for Member Advocates and report to the ADG Helpdesk as required
  • Provide reporting as required by the business
  • Other duties as assigned


Requirements

  • Minimum of 5 years Contact Center experience with 3 years in a Supervisory role
  • Flexible Hours; must be willing to work weekends
  • Positive attitude, with excellent leadership skills
  • Superior verbal and written communication skills
  • Good work ethic, takes initiative and strong attention to detail
  • Proficient in MS Office - Outlook, Word, and Excel
  • Ability to troubleshoot complex problems of a procedural or technical nature
  • Ability to motivate to improve overall performance of advocates
  • Ability to coach and develop advocates' skills to attain greater success
  • Ability to define and correct areas needing improvement
  • Experience with PCs, Windows, and databases

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