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Night Shift Call Center Jobs in Reno, NV (NOW HIRING)

Meruelo Group

Call Center Shift Manager

Reno, NV

EDUCATION and/or EXPERIENCE Minimum of 3 years' call center supervisor experience or any ... of their shift. Must be able to lift/carry 10lbs or less occasionally. The team member will ...

Meruelo Group

Call Center Supervisor

Reno, NV · On-site

... the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group ... of their shift. Must be able to lift/carry 10lbs or less occasionally. The team member will ...

Bedrock

Weekend & Night Shift Security Supervisor

Reno, NV · On-site

$50K/yr

Pay: $50,000/year + performance bonus Job Type: Full-time, Weekend & Night Shift Location: Reno, NV ... Respond to call-outs and confirm replacement coverage in under 20 minutes * Own emergency staffing ...

Bedrock

Weekend & Night Shift Security Supervisor

Reno, NV · On-site

$50K/yr

Pay: $50,000/year + performance bonus Job Type: Full-time, Weekend & Night Shift Location: Reno, NV ... Respond to call-outs and confirm replacement coverage in under 20 minutes * Own emergency staffing ...

Amazon

Facility Manager (Night Shift)

Sparks, NV

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission ...

Amazon

Facility Manager (Night Shift)

Sparks, NV · On-site

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission ...

Amazon

Facility Manager (Night Shift)

Sparks, NV · On-site

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$19.14 - $28.72/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which ...

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All JobsCall Center JobsNight Shift Call Center JobsNight Shift Call Center Jobs in Reno, NV

Night Shift Call Center information

See Reno, NV salary details

$10

$17

$24

How much do night shift call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for night shift call center in Reno, NV is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What is a night shift call center job?

Night shift call center jobs involve handling customer inquiries, support requests, or outbound calls during nighttime hours, often to provide 24/7 service or to assist customers in different time zones. Employees typically work late evening, overnight, or early morning shifts. These roles may involve answering phone calls, responding to emails or chats, and resolving issues for customers. Night shift call center agents need strong communication skills, patience, and the ability to work effectively during non-traditional hours. Many companies offer additional compensation or benefits for working night shifts.

What are the key skills and qualifications needed to thrive as a night shift call center agent?

To thrive as a Night Shift Call Center Agent, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically required. Patience, resilience, and the ability to stay focused during non-traditional hours set outstanding agents apart. These skills and qualities ensure effective customer support, high performance, and reliable service during overnight shifts.

What are some common challenges faced by employees working the night shift in a call center, and how can they be managed?

Working the night shift in a call center often means adjusting to a different sleep schedule and managing fatigue, as you may be working when your body is naturally used to resting. Night shift employees may also experience less direct supervision and fewer colleagues on-site, requiring strong self-motivation and problem-solving skills. To manage these challenges, it’s important to establish a consistent sleep routine, communicate regularly with your team, and take scheduled breaks to stay alert. Many call centers provide additional support and resources for night shift workers, such as wellness programs or access to supervisors during off-hours.

What is the difference between Night Shift Call Center vs Customer Service Representative?

AspectNight Shift Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceOffice, retail, or remote settings
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, patience, product knowledge
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

The Night Shift Call Center typically involves working overnight hours in a call center environment, focusing on customer support or sales. Customer Service Representatives may work during regular hours or remotely, providing similar support but often during daytime shifts. Both roles require strong communication skills and industry-specific knowledge, but differ mainly in work hours and environment.

What are popular job titles related to Night Shift Call Center jobs in Reno, NV?

For Night Shift Call Center jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Night Shift Call Center jobs in Reno, NV look for?

The top searched job categories for Night Shift Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for Night Shift Call Center jobs?

Cities near Reno, NV with the most Night Shift Call Center job openings:

Night Shift Call Center jobs near you
Infographic showing various Night Shift Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,705 per year, or $17.2 per hour.

Call Center Shift Manager

Meruelo Group

Reno, NV

Full-time

Re-posted 29 days ago

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Maintain the room reservation system (LMS) as well as out-sourced booking entities, including brand sites and 3rd party to ensure inventory and restrictions comply with Revenue Management decisions.
Monitor and adjust inventory for various business segments and quickly convey changes so that revenue streams can be adjusted accordingly.
To keep apprised of the local market and document to ensure competitiveness.
Monitor inventory in all business segments in anticipation of cut-offs, block reductions and/or over block situations as well as the potential impact of special events, shows and concerts.
Ensure maintenance of history records that are used in the evaluation of future events/groups and rate/sales determination.
Prepare the daily arrival/departure forecast for the evaluation of future events, new group/leisure bookings and in anticipation of possible staffing adjustments.
Evaluate promotions and packages and determine compliance with the Gaming Control Board and county/city tax requirements.
Prepare departmental budgets and evaluate/analyze monthly P&L statements for areas of correction and for future adjustments.
Oversee the input of all bookings and inventory from Sales, Leisure Sales, Casino, and Entertainment and other departments as necessary
Ensure the proper reporting of office productivity
Interviewing, hiring, coaching and termination of team members.
Attend and participate in meetings
Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
Cooperate with others in the accomplishment of joint tasks and common objectives.
Ability of complex reading, writing, math, and task completion skills is required.
Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE
Minimum of 3 years' call center supervisor experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly sitting and occasionally standing and walking over the duration of their shift.
Must be able to lift/carry 10lbs or less occasionally.
The team member will constantly have repetitive use of both hands. Finger dexterity of both hands will be constantly required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
The noise level in the work environment is usually moderate.
Team Member may be exposed to secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment Type: Full time

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